Ill start by saying the guys are polite....but unfortunately my job isnt completed. I left clear pictures of the work needing carried out....I was given a price of £650 on the phone which I agreed too....being told the work would take a day and a half roughly. Once on site....I was told they'd be done in a couple hours??? After less than an hour I get a phone call saying they cant complete the job due to the ivy being thicker than they thought and ideally needing scaffolding. This i felt could have been established before starting the job. So after one hour and removing a bag full of ivy I was charged £225....equating to £112.50 each for an hours work each!!! I was of the understanding that they were local guys only to be told their from Dartmoor! As a renovation business we turn over hundreds of thousands a year and ive never earnt £112.50 an hour!! Even the single bag of ivy removed was left. Plus im now facing a drastically larger bill to get the job completed.