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New consumer unit does not comply with current standards
Anonymous user 28/02/2024 - 2.54 PM
Hello, I have recently bought a house and had a trader recommended by a friend to install a new consumer unit/fuse box. As he and his company were 'doing em a favour and doing job 'on side' to keep costs down' from the very beginning I was asking if everything will be safe and certified, which I was assured would be. As time went on and the company finished works on the house (all sorts of maintenance work, new door put in, new flooring etc) we got into the dispute over the time frame for works and qualioty of some works carried out so by the time everything was finished we were not on the best terms. An electrician (different to the one who installed the consumer unit) came out and issued annual cheque certificate but not an actual installation certificate. Having doubts about the quality of work carried out I had another registered electrician and British Gas to come out and check the fuse box. Both confirmed that new consumer unit does not comply with current standards and they stopped installing them 3 years ago, however the one installed is not unsafe and to change it and get new reports done if I wanted to would cost me £360 - £500. Where do I stand legally, can I go back to the first company i used and demand my money for this installation back, or can I report them? I know it is difficult it being a 'side job', however I have emails and work schedules to prove they carried out the work? I am also tempted to demand money back for faulty doors that they installed as I had to get local joiner out and o put everything right would cost me another £200. I know I should have asked the first company to sort it, however their joiner had to come out 5 times in the past and the door never was 100% right so I don't want them back anywhere near my property.
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2 Answers
Anonymous user
Electrical Safety Services