Tiling was very good.
However, time keeping is AWFUL. Firstly he cancelled, but promised to come at the weekend. Then on Saturday I got up early and was waiting for him at 8am. By 9am I had still not heard from him, I called and he said he didn’t want to come this weekend and would come on Monday - he didn’t even think to tell me! After the call, and me explaining that we had already had the toilet taken out for him, he agreed to come out.... but then called me at 10am saying he had changed his mind, and didn’t want to come out after all, but would offer me a £50 discount if he could do the work on the Monday and Tuesday. I reluctantly accepted as it was obvious he wasn’t going to come.
On Monday, I was up again early waiting for him to arrive at 8am, and he rolled up at 9.30. He then left early at 3pm. The next day he was also 1.5hrs late, so didn’t get the job finished as promised. He then said he needed £50 to put fuel in his van! Finally on the last day he was 2.5hrs late and only turned up to pick up his tools for another job!!! He did come back at lunch to finish, but I couldn’t believe his cheek. Then he said the price had gone back to what he had originally quoted as he had needed "extra products"!