mark_page, Matlock
Rating: 1 out of 5
Install new bath
I hired Dean Harper to fit a new bath and make and fit 3 cottage style doors
As I live 200 miles away and the house is unoccupied I left him a key and paid all money up front as requested. Bad Mistake
I returned when he eventually phoned to say the work was completed to find water coming through the ceiling where his new pipe work was leaking
What a shock when I saw the doors a child could have made better
The doors had been hung the wrong way round
Wood was cut so badly edges were split and splintering
Doors do not fit you can see daylight all round
Won't shut flush as the struts are not cut all the same length and some are hitting on the door frames
The wood has loads of nail & screw holes in where he had tried different ways to make and hang the doors then obviously given up
These doors were meant to be made to measure!
To top it all off he burnt the landing carpet where he laid his blow torch down whilst doing the pipe work in the bathroom
When I phoned to complain he shouted and swore at me then put the phone down,he did phone back 10 min later to apologise saying he was stressed as he was having trouble with another customer. He said to take the doors off & leave them outside & he would refund the cost of the wood, he then said not to bother as he would only use it as firewood(that says it all)He has refunded the money for the doors & they are now being made by a real carpenter! Bath has had to be made secure as was moving