Malcolm did excellent job installing a very heavy duty cast iron towel rail in the bathroom and a smaller metal towel holder in the kitchen. The challenge was that my walls are concrete and very hard to drill. There was no chipped walls or messy splinters - the installation was quick, meticulous, tidy and solid. I like Malcolm's attention to details (he advised me to get screws of the colur matching the rail!)and left the place neat and tidy. He is also a very personable gentleman. I appreciated his respect for my home as well as his professionalism. Will definitely invite him to quote for the bathroom re-fit. Thank you, Malcolm! :)