Plumbing and Heating Service

Rating: 3 out of 5

Plumbing and Heating Service reviews (2)

  • Review from Customer of Plumbing and Heating Service
    Rating: 1 out of 5
    Review left on 10 Aug 2011

    Boiler not heating radiators/water NW4 Hendon

    Job completed promptly. Had an issue with payment. He wanted to charge 20% extra if I paid him by cheque/or did a transfer into his account. Even though it was agreed that a transfer would be fine before the job was done the tradesman caused an issue after when he found out it would take a few days to for funds to clear. He then said he is unhappy and will remove the parts and leave. I said fine as I don't like such behaviour. Anyhow my tenant spoke to the plumber and the plumber said accepted the initial agreement. If he was unhappy with the payment terms he should not have accepted the job. After such behaviour I won't be using this traders services again, for this reason I have left a negative feedback.

    Answer from tradesperson:

    Hi,just to let people know,i've never ever seen stingy people like you SHAME YOUR SELF...The agreement was:payment on cash,or money transfer into my bank account 20% extra as i have to pay tax(and normaly goes into my bank account straight away,not YOU HAVE TO WAIT 3 DAYS FOR THE MONEY TO CLEAR as you said to me!).Any way is better loosing costumers like you, who doesn't intend to pay!!! NB: Althought this problem the job has been done perfectly!

    Reply created 10 Aug 2011
  • Review from Customer of Plumbing and Heating Service
    Rating: 5 out of 5
    Review left on 3 Dec 2009

    Heating problems

    Ronnie came and replaced some rad valves with TRVs then balanced all the rads. I was very pleased with his work,he arrived on time and was very clean and tidy. I would use him again and will recommend him to friends and family.