jonny_5, Bromley
Rating: 1 out of 5
installation of new boiler
Rob is a nice fella and does give competitive quotes but is extremely unreliable in following through. He installed our boiler to a degree that it would work but did not finish it all off on that day. Unfortunately I stupidly paid him in full as I felt that I could trust him and he had also promised to return to complete the job a few days later.
I called several times on different occasions to arrange a time and date for him to come but he failed to turn up or call to cancel the appointment on every single occasion.
If you decide to use him, just make sure that the job is fully completed before he is paid in full otherwise you will be left frustrated and short changed.
We had to pay someone else to complete the job which he had been paid in full for. Don't let his gentle demeanor and nice personality obscure your decision making.