Mulberry Cottage Gardens reviews (130)

I find it quite strange to receive negative feedback after 10 months when the client decides they are now not happy. The garden was planted up beautifully and in the clients own words " This is exactly what we wanted, love it" I still have the message dialogue thread! I can't and will not be held responsible for any planting that has perished during one of the harshest winters to have hit the UK. I lost many specimens myself! To be held accountable for a tree stem dying is utterly unfair as I have no idea of how you cared for your new planting that was also planted during one of the hottest summers on record ! Whilst still working in the garden after the trees were planted I did advise you to up your watering. Lack of care your end does not mean you can pass the blame on to myself. Every plant, tree and shrub were of the highest vigour and you expressed on many occasions your joy on the outcome. The kerbstones did not form any part of the contract of works states in your job description. This was an additional extra and we both agreed the best way to proceed with this when we both discovered there was insufficient depth on the verge to sink them deeper because the road footings breached your land. We agreed to continue in the manor in which we did. This was with the clients agreement and the works were carried out as instructed and you were fully aware that we could not obtain maximum depth. I just find it extremely strange that after 10 months you choose not to like it!

Hi, I'm glad you recognise the high standard of my work. Unfortunately my changed the works a few weeks into the project I was instructed not to develop a patch of land as they now wish to pour footings and a self contained annex built which was to be advertised on Air BnB as an extra source of income. There was no mutual agreement regarding the changes, my client suggested she might get one of her friend's to drop off lorry loads of chippings to cover the area that was not to be developed during the interim period of the annex build. As a gesture of good will I offered to help her move the chippings if she could get them to site whilst I was still on the project we still had 3 weeks to go so plenty of time for her to arrange with her friend. Unfortunately after various reminders my end the client failed to get them on site. I finished the project to an extremely high standard and submitted my invoice. My client was over the moon with my work and kindly paid me. Over 3 months later after completion of works I receive a message to say the chippings have now been dropped off come and do it!! I explained to my client that over 3 months had passed and naturally I was on another project making another stunning garden. I explained I would not be available for 3 weeks and obviously this was not good enough hence the feedback. Barrowing chippings was not on the remite at all and I was going to do it as a gesture of good will having already honoured an estimate over 12 months old!