The Good
Michael responded to my ad that day, and came that evening and did a site check to give a quote. While not the cheapest, he was able to fit in this small job (only took hour and a half) with our availability, so within a few days of posting the ad, the roof was sorted. He and his team were really nice and turned up on time
The Bad
The loft hatch that I had removed to enable access to the loft from the landing via a ladder had had one of the panes of glass broken (so now it needs to be replaced / repaired as doesn't now stop draft and is dangerous (if glass falls out onto landing), and despite asking that they be really careful not to damage the newly sanded / varnished floor boards in landing, and providing a rug to prevent dents / scratches etc, there are dents / scratches that I will have to repair, oh and despite providing a hoover to clear up mess and being thanked for doing so, I still had to hoover up debris once job was done from all over landing / stairs