Fortress Home Improvements
- Member since 1 Jun 2012
- wLocation: Mansfield
- rFeedback score: 2 jobs 100% positive
- >Conservatory Installer
- >Window Fitter
Fortress Home Improvements cover all aspects of upvc work from a New Conservatory, New Windows & Doors, Soffits & Fascias etc. Excellent Products & Workmanship, Competitive Prices, Fantastic Peace of Mind with our 10 year Insurance Backed Guarantees. CERTASS Registered.
I paid a builder to add a lean to at the side of my house but the work had not been completed to an acceptable standard and was leaking badly when it rained. After having a visit from Liam it was evident from the beginning that he knew his job inside out. He complied a report along with photos highlighting the faults and how these would be rectified and at what cost. Fortress completely stripped down all materials which included removing doors, guttering, rose tiles and plasterboard and rebuilt my lean to with great care and attention to even the smallest detail. The quote I was given highlighted their daily rate, how many men to carry out the work and material costs.The end result looks lovely and I am confident that my lean to will last beyond the10 year guarantee I have been given. I feel that Liam and his team take pride in their work and get satisfaction knowing they have carried out a job to the best of their ability and to a very high standard. I have already recommended them to friends and family and will do in the future.
- Client Reference
Positive Client Reference taken by MyBuilder (Conservatories)
Liam - 16 Years Fitting Experience, 9 Years Management Experience within the Home Improvements Industry.
Stephen - 13 Years Experience, holds a Diploma in Business Studies & Finance.
Daniel - 14 Years Fitting Experience. The company made him a partner as he was so sought after.
Qualifications & Accreditations
CERTASS Registered We believe that excellent customer service is key to our success. You can have the best products in the world at the cheapest prices, but if your service skills are poor, you are doomed. Too many companies treat their customers as a sales figure or contract number. We take extra time and care building a trusting long term relationship with our customers, after all we want them to return and spread the news how good we are. This is the best and cheapest form of advertising and the most rewarding for us. We understand our customers have worked long and hard to obtain the funds for their dream conservatory etc so they deserve the full respect and service we give them. We have purposely adopted a no sales strategy as this is what the public fear the most; a double glazing salesman that wont leave until they get a signature. We visit your property, listen to your requirements, offer our professional advice, and then e-mail or post you a quotation with a full breakdown of works discussed, this gives you and your partner time to decide with absolutely no pressure from a salesman standing in front of them.
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