Customer of Town and Country Gas Ltd
Rating: 5 out of 5
Installed new gas central heating boiler and radiators
Our first contact was with Euan on the sales side - very knowledgeable, helpful and above all professional. We sought a competitive quote from another local source who were slightly more expensive. We did not go with T&C Gas on cost, however. We were updating our central heating system - new radiators, combi boiler, pipework etc. We particularly wanted to site the new combi boiler in the lift but the second source pooh-poohed the idea and said the best place for it would be in the utility room. Euan said: "Let's have a look at the loft", went up and described a frame that could be built to accommodate the boiler. It worked a treat. You literally cannot hear the boiler, we access its controls by a hand-held wireless device, and a neat chimney vents through the roof. The central heating team were friendly and professional. Yes, the place was covered in pipes and radiators for a day or two but we were replacing the central heating so you expect it. Finally, they met some unexpected and costly problems in fitting the pipework but stuck to the quote they had given us. We were very happy with the service provided which was of high quality, delivered more-or-less on time and within budget. We have now asked T&C Gas to handle the underfloor heating in our extended kitchen.