Design and Build reviews (25)

Design and build offered a fixed cost quotation for the work and stuck to this price even though several return visits were required for minor snagging. Les was pleasant to deal with and completed the work to an acceptable standard.

Les Toller (Sally's husband) is a decent guy and his assistant is a really nice guy too. The work expanded as time went on and Les ended up doing a lot more than first agreed - this did push us 40% over budget and way over time but it was really worth as the end result is great.

Les did a great job making over our front garden which was a real eyesore on our street. Sally and Les were very accommodating to our requests for extra details of the plan or trying to find a cheaper alternative and they sent through new plans and prices. Due to my wife and I both working full-time and leaving for work before Les would start work we never actually got to meet him but I had no qualms about letting him have access to the house. We spoke regularly on the phone instead and Les would update me on the progress of the garden and clarify the finishing touches to the garden. The make-over took a bit longer than anticipated but rain delayed things. We are very pleased with the finished garden (although I think, partly an oversight on my part, I should have requested better quality top soil to be put in the flower beds). Les also helped clear and move a lot of old rubbish into the skip which was not part of the original planned job but we were very grateful for him doing so!

I don't know where to start with this feedback. Les and his guys Ben and John and the admin support of Sally have been nothing short of amazing. In terms of quality of work, speed and economy of work, fair pricing with any area where a saving can be made investigated. Having these guys working for us has been nothing but a pleasurable experience and has restored my faith in British builders.Communication has been superb and Les' calm experience and patient, affable personality has allowed us to relax and actually enjoy the experience, so much so that we had no hesitation in extending the contract from the Groundworks to the complete rebuild of our house.

Les and his team are truly professional. The price was good, gave clear time scales and adhered to them. A very professional company and will use them again for future works. Thank you very much.

We were very happy from start to finish. Reliable and honest and transformed our mess of a garden in one day for a very reasonable price. Would definitely use this firm again.

From start to finish Les and his team were fantastic. Our first meeting was handled very professionally and Les' experience and expertise were obvious from then on. Our back garden was a mess and was badly cared for by the previous owners. But now it as a wonderful place, where our family can enjoy and relax and all done to the highest of standards. Very pleased indeed with Design and Build, and would recommend them to anyone.

From our first meeting with Les we felt that we were in safe hands. Les' years of experience were evident when he looked at our garden and discussed our ideas. Les had his own ideas and suggestions. We received a written quotation with different options for us to consider. When Les and his team started work we found them to be reliable, friendly and very professional. Les kept us informed throughout the job, with Sally sending emails and text messages to us to tell us about any slight change of plan. We really felt that we knew exactly what was going to happen and when. Our garden was finished ahead of schedule and within the agreed budget. We are delighted with our garden...we have the family friendly garden we wanted but 100% better than how we envisaged it would look. Thank you

Very glad to have come across and chose Les (& team) to finish the job. From start to finish I had confidence that he knew what he is doing; you can tell from talking to him that he has been in this trade for a long time, he doesn't cut corners and will advise you as it is. He is one builder I will trust with more work in the future, which says it all. Communication with Sally is excellent, and they are always friendly and responsive with advice on what is best to do and they also try to work things out if you're on a budget! Highly recommended!

Did a really good job. I recommend them to everyone really friendly and have a value for money service.