I am disappointed with the feedback left by Lorna 10 MONTHS later. I explained to Lorna and her partner that the side of the roof would have to be stripped and re-tiled as it had not been done properly. They couldn’t afford this and we agreed that I would do a temporary repair. I chased Lorna for feedback and heard nothing, I am surprised she has said she tried to contact me! Surely if it still leaked feedback would have been left at the time? Lorna totally understood this was only ever a temporary fix to suit her budget, and not the work required to solve the problem completely.I am bitterly disappointed with this negative feedback on my otherwise unblemished record, which I do hope my future Clients will appreciate.
Reply created 15 Feb 2011