Plumbing

Fitting new toilet

Anonymous user 23 February 2024 - 2.44 PM

Last Saturday we discovered a leak from our toilet. We rang a local plumber, and he said that it would cost £45 for the first half hour, and then, to be honest, I didn't quite hear the next figure that he mentioned. But I wasn't too phased by this because I thought that a leak could be fixed quite quickly and wouldn't be too expensive. The plumber arrived on the Monday morning, and because I had to go out I left my 80 year old husband in charge, and when I returned I was surprised to find that the plumber had gone to get a new toilet for us. He said that there was a hairline crack in our old toilet. We were caught between the devil and the deep blue sea, we just had to get the problem sorted out. He had a job marrying the new toilet (a cheap £150 version) with the old system, and it took eleven hours to sort it out. We were then presented with a bill for £1,331.70. The plumber charged £95 per hour. If we'd known this we would have found someone else to have done the job. A lot of money for a job not too well executed. Obviously, this money has had to come out of our savings, and will not be replaced. I feel very angry and very ripped off, and would be interested to learn what other tradespeople say about it. P.S. Thank you guys for your support, it helps immensely to know that there are decent tradespeople out there.