Windows & Door fitting

Rain coming through window screws

Anonymous user 23 February 2024 - 2.42 PM

Hi, we have just fitted a child safety lock onto the bottom of our upvc window. The window is a large bottom opening 'fire escape' window. We have found that when it rains water is coming in through where the 2 screws have been fitted onto the actual window frame (not far from the handle). The water is then settling on the window sill. How can we solve this problem. We know from previous experience that this can be resolved but don't know how. As when we first had the windows fitted we had problems with the handles on a few of the openers on other windows (due to the extreme weather water was coming in through the handles) the window company drained the water out of the handles but we don't know what they did then to resolve it, but we have never had a problem since? We have this weekend put silicon in the holes/on the screws. Will see how they go when we get the rain again. Thanks