Plumbing

Should Plumber be Advising me?

Anonymous user 23 February 2024 - 2.42 PM

I've employed a plumber to install a new bathroom of approx 10 sq m. In May we agreed a price and start date of mid June which he pushed back to mid July then early August. Estimated duration was 3 - 4 weeks (incl decomissioning old bathroom). I ordered the sanitary ware and bathroom furniture and I sent him spec of everything for review. He confirmed all was suitable. It became apparent during first week he had not looked at specs because among other things, he was surprised the bath sat flat on the floor rather than on legs. When I asked him if he'd looked at the spec he said he didn't remember seeing it! Anyway we agreed he would raise the floor to accommodate the plumbing. 7 weeks on I simply cannot see 7 weeks work. That's is not the only thing. Today he complained that bath waste was not 'standard' and suggested I get on to supplier to establish what the problem was. I told him I thought he should get on to the supplier to find out! Eventually I contacted the supplier and the matter was easily resolved (fitting was standard after all just faulty!). Another issue was the radiator. I sent him spec of rad I wanted to order and he confirmed it was suitable. When it arrived he said BTU wasn't adequate. When I asked him why he didn't mention that before confirming it was ok he said he didn't know at that point what the BTU was of the towel rail I''d already bought which was sitting in the box in my spare bedroom! Those are just two examples of issues that have arisen and my argument is that as the so called expert 'he should be advising me of these things well in advance. He also now says that he did look at the spec of everything I'd bought but doesn't have the time to spend trawling the internet to establish if all the fittings are standard or not! At the rate he is going he will make little if any money out of the job and I'm beginning to wonder if he's working at my home all day every day or fitting me in whilst he does something else. Essentially my questions are should he be advising me in the way I think he should and why would a 3 - 4 week job become what now looks it's going to be a 12 week job. Sorry to waffle but I am at my wits end! Thanks.