Plastering Question

Can i refuse to pay full amout or bill the difference?

I have recently hired a plasterer to plaster my upstairs bathroom, they had been in my home for 2hours when they put my Kitchen ceiling through (they had no idea how this happened) they assured me that they would re skim downstairs for free, then they decided to try and move a pipe which didn't need moving (plumber advised me on this) causing it to spray every where leaking down stairs on my kitchen wall (just wanted to add this is a brand spanking new kitchen months old). so i'm not impressed to top it off they have broke my toilet (old one thank god) so i can't use it, i'm pregnant so i don't need the stress of all this. The kitchen ceiling they have re skimmed but its not flat you can see it a mile off. Should i give them one last try at the ceiling or should i get a quote from another company and bill them. I just wanted some advice really on what i can and can't do. :(

5 Answers

sounds like a comedy of errors,but seriously if they are this bad then giving them another bite of the cherry aint gonna help either of you,listen to your alarm bells and get some professionals in ,if you got these guys from this site leave then bad feedback that sums up your horrors if not i advise you to advertise the job on ere where im sure you will get a high standard of plastering

Answered 14th Mar 2012


Member since 7 Jun 2008

I sort of agree with substructure above.........but these people have caused damage and expense and are liable for that. I personally would contact them (and confirm in writing) stating exactly what you are dissatisfied with, and specifically what damages they have caused. Give them a reasonable time to rectify these issues to your satisfaction, and advise them that if this is not done you will have somebody else carry out the repairs and seek restitution through legal channels.

Answered 14th Mar 2012

Urban Space

Member since 14 Mar 2012

They should have insurance for any damage caused, i wouldnt let them close to any work again but persue for costs of repairs

Answered 14th Mar 2012

Local patios and driveways

Member since 24 Jan 2012

I agree with both urban and substructure.I wouldnt have them in again,they sound like complete numptys.I would however ask them to pay for the damage and the cost of putting things right.I would like to say they can claim on their insurance but being this amateur they may not even have any.If you cannot get any joy,you should definetly name and shame them if they are on here.

Answered 14th Mar 2012

Roc builders

Member since 25 Aug 2011

Talk about having a bad day.... i wouldn't let them back on the job n bill them for any damages incurred to new kitchen pipes, toilets etc. a good spread would do it write the first time....with there track record they would probably end up setting fire to house if you had them back.

Answered 21st Mar 2012

K.Davis Plastering & General Building

Member since 20 Dec 2010

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