Roofing Question

Repair leaking flat roof? builders put a new flat roof on the extension to my property in glossop.

builders put a new flat roof on the extension to my house in Glossop in March 2011.He guaranteed the roof against leaks for 10 yrs. Within 8 months the roof started to leak very badly and is causing a great deal of damage to the ceilings,etc.I have been asking billy to repair /fix the roof for the past 4 weaks.He has tried to do a temporary repair job with a sealant but this has not worked.I have left him about 15+ telephone messages over the past 2 weeks.He has not returned my calls or let me know if and when he will fix the leaking roof.
Should I contact Trading Standards and get an honest,reliable builder to fix the roof or should I wait for BMH to repair roof? Bearing in mind that a lot of damage is being caused in the interim by the rain .I believe that the flat roof was not connected properly to the side wall of the main house in the first place.Please advise Thanks.1/1 /12.

4 Answers

Best Answer

Hello faragibbs,

After 2 week's, I would suggest you get it repaired by another roofer. It will just cause more damage the longer you leave it. Your original roofer may well be avoiding you, or he might on holiday, be in hospital etc. Difficult to know why he's vanished, but if he's guaranteed the roof, obviously he should pay for the repair.

Take lot's of photo's of the damaged ceilings etc and ask the new roofer to assess the problem and take photo's. If you still haven't heard from BHM contact trading standards about the guarantee and the amount of the repairs etc.

Kind regards


Answered 3rd Jan 2012

Rebel Carpenter

Member since 24 Sep 2008

You'll be pleased to know, Billy is alive according to facebook - contact trading standards. He has written that his own roof is leaking :)

Answered 5th Jan 2012


Member since 13 Oct 2008

No feedback

Billy hasnt done the roof properly if its leaking.
Contact Trading standards, no use getting Billy back again. if its a felt roof rip it of and fit a rubber epdm roof, 20yr gaurantee.

Answered 3rd Jan 2012


Member since 29 Oct 2008

a roof should be fit for purpose and if he offered a 10 year warranty he should honour it good luck

Answered 19th Jan 2012


Member since 5 Jan 2012

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