Ask a Tradesman
Bad plastering job...help!
Hi, I had my lounge skimmed, plasterboard & skim on ceiling. I have 50's style 'rounded' corners on the window corners and chimney breast and was assured this feature would be kept (even though I made it clear to plasterer that I would have beading if the rounding was going to be a problem). I was promised a 'glass finish' & even though his quote wasn't the cheapest, decided to go with him, thinking 'you get what you pay for'. This 'plasterer' was hired through rated people and had all 5 star ratings. I am now left with cracks in the ceiling and walls, undulating uneven walls, seriously wonky edges (not rounded & not straight either!) sloping window sill & ruined flooring as he failed to cover the floor sufficiently. He inspected his work and said he was 'embarrassed' at the finish, promised to put it right, but he has fobbed us off every time he has arranged to come back. We asked for our money back twice in writing & have complained to rated people and he has since closed his account with them and suspended his website & is ignoring all contact. What do we do now? Thanks in advance...
It is very unfortunate that you have experienced this type of service.
Plastering is an art form that takes years of practice to perfect,
there are ways of spotting an inexperienced plasterer and one of them is the "Glass finish" guarantee a plastered wall can be a victim of the “over trowel” this is usually done to make the wall appear a better finish than what it is.
A good plastered wall is flat and blemish free,
A good plastered wall is a matt finish rather than a glass finish.
You as a customer know what you want to achieve.
When considering the right tradesperson always get the tradesperson to supply at-least two references for his or her work, always ask for a copy of their public liability insurance, if possible download a small works contract and ask them to sign it.
Finally never ever pay any money until you have had time to inspect the work that they have completed.
It may be worth contacting another plasterer in the area and asking them to look at the plastering the other person did, they may be able to correct the issues without too much effort or too much cost.
Rose Plastering Contractors
Answered 6th Oct 2013