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Our expert locksmiths have kindly agreed to share their wisdom on such topics as lock fitting and repair, key cutting or replacement, door unlocking, modifying locks, window locks, safe installations and additional security measures.
128 Locksmiths questions
I am moving into a new flat and I want to improve the lock security on the front door. At the moment it only has a night latch, so I want to change this for a new one that complies with BS3621 and then add a deadlock. I would appreciate any advise on what are the best locks to get. Is a euro cylinder lock more secure than a 5 lever mortise deadlock? Or is there little difference?
I have two internal door handles I want to replace. One is a backplate handle with a thumbturn lock built in. Is it OK just to replace this with a normal rose door handle, no lock?
The other has a rose with a separate thumbturn lock. It has also lost its rose cover. I have managed to remove the lock cylinder, but can't seem to get out the rest of the lockset (right term?) from the edge of the door - I think one of the screws in the face plate (right term?) is bent. I haven't yet tried removing the door handle. Would it be possible just to replace the handle and fill in the cylinder lock hole, that goes through the door from front to back??
My lock on my door stopped working a few days ago and I was advised that it would be a Eurolink cam lock and this was easy to change which I did today but the key won't fully turn still and therefore door won't lock. any advice
Hi,I’ve just had a front door fitted and when you turn the key it grates as it’s turned ,I’ve mentioned this to the company and told them that my other door locks don’t do this .They have said it’s a different mechanism to other doors but as far as the mechanism goes it looks the same locking system but as far as I knew the key just turns the barrel lock locking the mechanism in position,in my opinion it is the barrel lock which is not accurate rather than anything to do with the mechanism it’s like the key itself is making the noise as if it’s not accurate the friction noise is felt by the key ,it’s not difficult to turn a slight resistance ,am I correct expecting the key to turn smoothly or is this classed as acceptable please ?what would cause a key seeming gritty when turning it please and do I have grounds to as for the barrel to be changed thanks in advance Kind regards Pete
I have an ERA dead lock fitted on my flat door and one day it suddenly stopped working, and I was locked out.
I was able to turn the key all the way to the very end as usual, but the dead bolt just refused to move. A locksmith came and pull the cylinder out a bit and suddenly it worked! He then kindly changed one of the long screws on the faceplate and told me it was caused by a misalignment.
However, I'm having the same problem again after 3 months, luckily this time, the dead bolt is stuck at 'open' position.
Please, anyone has any idea how to fix it? What is causing the problem? And how to prevent it from happening again?
Thanks very much.
We are looking to install a new lock and handles on an exterior (back) door.
We’ve been told to get a 76mm 5 lever sash mortice lock with a BS stamp. We’ve found a Yale lock that matches what we need, but we’re now looking for handles, and this is where the problem lies.
On the exterior side or the door, we’d like to have a door knob that doesn’t turn or open the lock. This way, anyone from outside the house cannot enter without a key. On the interior side, we’d like to have a functioning door handle, that doesn’t require a key to open - but we can open to exit.
To sum up - it should be possible to just close the door shut from the outside without locking with a key, so that it is not possible to re-enter without a key; but from the inside there would be a handle to open the door if not locked.
Does anyone know how this works, and what we need to get to answer our problem?
Got to repair the spring on both side on my garage gate , any idea whom able to do this .
Hi, am trying to remove and replace a 3 star Yale eurocylinder. But it appears it's already had a cylinder replacement. And the grubscrews that hold the levers on have been rounded off!! Just after some ideas of how to remove them??
Anyone know if its possible to get keys to fit long lost originals for Victorian internal doors ?
A locksmith changed my front door key last year. It took him over an hour to do and he said that the lock had been tampered with. When I checked the front door after he left I noticed that the door would not lock automatically from the outside. I phoned him and he said that I need a new lock mechanism and this would be another £300 est. A friend came round recently and when I told him about the door he undid the handle and laughed that the locksmith had put a solid spindle instead of a split spindle which he said I needed. Then I remembered that the locksmith had shown me 2 spindles and said someone had cut these before and that's why the lock does not function properly. So I ordered a Fullex split spindle but maybe I have put in incorrectly as it still does not work. When i put the external spindle and handle on it works perfectly as the handle is not engaging the latch but as soon as I put he internal handle on the outside engages again and therefore I still have to always lock the door from inside. Please can someone help explain what I am doing wrong??
Thanks for all the replies...I am still a bit confused!! The door is UPVC and was working fine before the locksmith changed the key. He did not change the gearbox, just put a solid spindle in because he, I assume, did not know what the two split spindles were for? If the mechanism does allow what does it mean that I have not lined it up properly? Just to re-iterate when I put the external spindle and handle on it works fine ie the dead locks engage when I put handle up and when I put handle down it does not engage the latch which is what I would expect, however as soon as I put the internal spindle and handle on when I push the external handle down it is also engaging the door latch and therefore can be opened from outside without a key.
Thanks to all, I called a locksmith to come but before he came I was playing around with the lock and I tried taking the spring out from inside the internal handle and this has worked. The external handle now no longer engages the latch. Is it okay for the spindle not to have the spring or should I put the spring back and cut the internal spindle a bit? If this is recommended how much should I take off?
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