- Member since Mar 2018
- 45 feedback comments, 96% positive
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Central heating needs diagnosing and fitting Central Heating
Tom was given a fairly open end brief to fix the central heating system. He started with a powerwash and a new pump for which he charged, and was promptly paid, over £1,000 (it is a large house). This has made very little difference. He advised fitting new radiators. However he then started ignoring my calls and messages when I asked for pricing information.
We have now been told by another tradesman that the powerflush was not done properly. I am not qualified to say whether that view is right. Tom's willingness to abandon a job half completed is beyond argument and something anyone else thinking of employing him should be very wary of.
richard41303 - 13th Nov, 2020 Negative feedback
Boiler Service Gas Work
Annual Gas Boiler Service/ Certificate
Very Impressed with Tom, arrived on time, took time to explain the works he was doing. Left clean and tidy. Would use again and recommend.
terry20127 - 5th Oct, 2020 Positive feedback
TJG Services - Great service, affordable, no fuss, reliable, quality work.
TJG supplied and fitted a new boiler for me. The quote was very competitive, their communication was perfect and the finished job was exactly as they promised. The boiler was fitted a few months ago and I have not experienced any issues since it was installed, everything works as it should. I can't fault TJG at all, complete customer satisfaction.
nigel_james - 24th Sep, 2020 Positive feedback
I have asked TJG Services to check the gas boiler. The whole process went smoothly from start to finish. Thomas was on time, serviced the boiler and issued a gas certificate. In addition he repaired a faulty sink tap. I am a happy customer.
petra_sonmez - 14th Aug, 2020 Positive feedback
Landlord gas certification Gas Work
Tom arrived when the appointment was arranged and carried out the required work. Supplied certificate promptly and very helpful.
andrea45151 - 18th Jul, 2020 Positive feedback
Need a quote for immersion heater supplied & fitted Central Heating
i found tom to be very professional and true to his word had a little hiccup to begin with and tom came back and rectified the problem. his pricing was cheaper than quotes i had from other plumbers, i would indeed use him again.
david32998 - 11th Jun, 2020 Positive feedback
Domestic central heating servcie Gas Work
Boiler service completed as my request. Burner stripped down, gasket changed. Magnaclean and expansion tank checked and validated as working. I am very pleased with the work and I would have no hesitation whatsoever in recommending Tom.
sukster - 24th May, 2020 Positive feedback
Remove american fridge freezer Plumbing
Very good - great communication, good with time-keeping, efficient and clearly knows what he is doing. Thanks Tom!
chiraag63438 - 29th Apr, 2020 Positive feedback
Gas Combi Boiler Service Gas Work
Tom is knowledgeable and reliable. Highly recommended!
jtfeltham_62 - 28th Apr, 2020 Positive feedback
Fit gas point for oven Gas Work
Amazing service. Arrived within hours of posting the job, on time, got the job done quickly and exactly what we wanted. Can’t recommend enough!
ella83714 - 6th Apr, 2020 Positive feedback
Installation new boiler Central Heating
helen_354 - 17th Feb, 2020 Waiting for feedback
Very good tradesman, great attitude and completed the job by going the extra mile at a good price. Well pleased with the results.
colin79616 - 5th Feb, 2020 Positive feedback
Heating not hot enough/power flush needed? Central Heating
Tom was fantastic from the outset! Communication was extremely efficient (he called and texted with accurate arrival times) and he explained what he needed to do and why. Our heating system seemed to be trickier than what he originally planned, therefore he couldn’t carry out the job he intended to do. He didn’t charge the initial quote, but instead rang the boiler company for us and got them to address the issue the following day. What a nice guy! Couldn’t recommend him enough! We’ll definitely be using him again.
jennifer90668 - 27th Jan, 2020 Positive feedback
Faulty gas hob near Saffron Walden Gas Work
Great work, came in and did the job quickly and have some good safety advice. He als checked the boiler for gas leakage. Strongly recommend him!
pieter84018 - 9th Jan, 2020 Positive feedback
Main boiler stopped central heating Gas Work
solved my heating issue first time. Happy with the work
rosemaryabdula62758 - 8th Dec, 2019 Positive feedback
Connect hob Gas Work
Fantastic find today a great gas fitter !!!
Swift, efficient, experienced, great.
Posted job and Tom responded quickly and came to carry out job same day - brilliant.
Definitely use Tom again
mrs_whytock - 22nd Oct, 2019 Positive feedback
Gas safety certificate Gas Work
Tom was very efficient would definitely use again
christine_305 - 16th Oct, 2019 Positive feedback
Repair and service Gas Work
Tom provided a very efficient , friendly and knowledgeable service following the servicing of a boiler and offered good advise to my elderly mother around potential issues that may occur in the future around the function of her boiler . I am always weary of tradesman especially when they are faced dealing with the elderly and women but Tom has most has most definitely restored my faith around this matter because he was open, honest and fair. I highly recommend him!
mandy94513 - 16th Oct, 2019 Positive feedback
Power flush Central Heating
Good service. Good price. Polite plumber
andrew_manning - 28th Sep, 2019 Positive feedback
Gas cooker installation Gas Work
Tom completed my gas cooker installation in a timely manner and was very professional and helpful, He also charged me an honest and cost effective price, I would highly recommend him.
zipporah80976 - 1st Sep, 2019 Positive feedback
Boiler service Gas Work
Super fast response.
Carried the work out quickly and efficiently for a competitive price.
Also carried out another small plumbing issue we had, clearly agreeing a cost and doing everything to save us from big expense.
Really friendly and professional and I would not hesitate in recommending Tom and using him again in the future.
Thanks Tom for your work.
steve63519 - 20th Jul, 2019 Positive feedback
Gas safety check and boiler service Gas Work
Very pleased with the work carried out by Tom which was for a gas safety check and a boiler service. He is very responsive and able to provide an objective assessment of the problem and options for rectification. His work is knowledge based both technical and practical. Very good worker and most importantly leaves your place clean and tidy.
emmanuel75314 - 17th Jul, 2019 Positive feedback
Boiler leaking Gas Work
Thomas was punctual and very thorough. First class job.
ste70391 - 13th Jul, 2019 Positive feedback
Boiler service Gas Work
Tom did a great job. He knew what he was doing and is pleasant to interact with. I would strongly recommend him for any boiler service / repair.
jay_259 - 11th Jul, 2019 Positive feedback
Service gas fire Gas Work
Tom was polite and on time. He explained the problem and solution to me No work was done because I have to replace my hob
migw123 - 6th Jun, 2019 Positive feedback
Range Tribune HE Electric Water System SERVICE Central Heating
Tom was more than helpful and very knowledgable. I would 100% use again and recommend to friends & family. Appreciate the work done.
Cheers again Tom
joshuarosen - 21st May, 2019 Positive feedback
Did the job quickly and efficiently. Thanks.
jonathan_back_23 - 3rd May, 2019 Positive feedback
Boiler service Central Heating
Great quick service very knowledgeable definitely use again for service etc
dawn44593 - 17th Apr, 2019 Positive feedback
Repair/Service. Potterton 40e Gas Work
Excellent! They came on a Friday night when my boiler gave up the ghost. He didn’t tinker around with the boiler and charge me, instead he got it working quite quickly and advised me it was not going to last long (22 year old boiler). It was kettling and the pump was not long for this world. I appreciated his honesty and he wasn’t here for long. A replacement is on the cards which I’ve known for a while. Highly recommend.
alex_baker - 15th Mar, 2019 Positive feedback
Install gas hob Gas Work
Very happy with the swift service provided. Tom has installed the gas hob safely and left me with a peaceful mind. I Would definitely recommend him, very helpful and he knows exactly what he is doing.
yalda81966 - 6th Mar, 2019 Positive feedback
Tom was quick to respond, and very helpful. Arrived on time, sorted out my boiler quickly, and without making any mess. All for a good price! Very happy. Already booking him in for other jobs.
werrolf - 19th Feb, 2019 Positive feedback
Boiler breakdown Gas Work
joe_lip - 11th Feb, 2019 Waiting for feedback
Boiler service and other small jobs Central Heating
Tom did a great job sorting a leaking boiler. Hardworking and reliable. Would recommend.
greenday1 - 20th Jan, 2019 Positive feedback
3m of pipe and connect hob Gas Work
brinteriors - 9th Jan, 2019 Waiting for feedback
No heating Gas Work
leah39487 - 3rd Jan, 2019 Waiting for feedback
Needs service Gas Work
friendly professional helpful explained everything to me good price for boiler servicing would recommend thomas to anyone
frank72 - 2nd Jan, 2019 Positive feedback
Boiler check Central Heating
Have used Tom twice now and will again for any boiler issues. He came out on the day and sorted our problem easily and at a great price, very helpful and polite and even checked up a couple of days later to make sure it was still working ok. I recommend him highly.
tomp - 10th Dec, 2018 Positive feedback
Boiler operation Gas Work
Couldn’t recommend Tom enough.
Genuine, hard working, trustworthy, likeable and a reliable plumber.
Tom worked very efficiently to remedy our central heating problem.
He always updated me on situations, so I wasn’t left wondering what was happening.
Thank you so much Tom. Will be using TJG Services again.
caroline86536 - 26th Nov, 2018 Positive feedback
Service my boiler Gas Work
Tom did excellent job servicing my boiler. Quick execution, great attitude and patience answering all my questions, recommended me servicing best practices, reminded me of checks timing. Definitely recommend him to everybody.
tomas24400 - 12th Nov, 2018 Positive feedback
Immersion heater repair Central Heating
Tom responded within minutes of posting the job. He came within 30 minutes, diagnosed the problem and are back the next day with parts and fixed it! Very thorough and efficient and just go on with it.
I would (and did) use his services again.
raxamehta - 28th Oct, 2018 Positive feedback
Boiler service, new Sensor, Power flush, new Magnaclean Central Heating
Polite and professional, Tom was over the same day and was able to finish the job before our 19:30 commitment.
Easy to communicate with, Tom did all that was promised, for the price that was quoted, including necessary paperwork.
Boiler is now back up and running, and the house is warm and with hot water - so we are very happy! ;)
yellowcloud - 26th Oct, 2018 Positive feedback
New boiler pump and system flush Central Heating
Tom was really helpful. He was able to attend to the boiler in our flat very quickly and dealt with the tenant directly. We had suspicions that another plumber was not being honest with us as they advised us we might need a new boiler (it being only 4yrs old). Tom investigated and found it was a faulty switching mechanism - so £150 rather than £1,500. Will be first point of contact for plumbing matters going forward.
chr15t - 19th Oct, 2018 Positive feedback
Boiler needs re-presurising Central Heating
Highly recommend! Tom was an absolute lifesaver, he went above and beyond. He fully fixed the boiler, also found the cause of boiler issue, and fixed the culpable leaky radiator. At the end, Tom checked that everything was working again. All within the originally quoted fee, no additional charges, even though I was running late from work. Very courteous, honest and professional, pleasure to deal with. I will definitely hire him again.
monica31118 - 18th Oct, 2018 Positive feedback
Boiler service/assessment Central Heating
Tom and his apprentice did a great job, we look forward to all of our future boiler services being carried out by them!
helen27154 - 5th Oct, 2018 Positive feedback
Flushing the system and installing a filter Central Heating
I am very happy with the job done. It was carried out very professionally and in a transparent and sensitive manner. Thomas explained everything he was doing, he put the dust sheet on the floor and cleaned up when he finished. He is very polite and pleasant, his work was really satisfactory, not only for me but also for Vaillant engineer. I am very pleased that I gave the job to Thomas and would recommend him without any hesitation.
Thank you Thomas for the job well done.
funda_43 - 4th Oct, 2018 Positive feedback
He said pcb needs replacement so i paid for pcb £185, then after putting pcb in, he said fan also needs fixing which would cost around £200. Even then he is unsure whether the boiler will work or not. Quite pathetic i thought.
Told him to leave the job and send the pcb back for a refund. He said company wont take it back as it's been opened. He did not even give me the reciept for the pcb. He made one up himself and whatsapped it to me. It did not have the company's name.
Called another gas engineer in and he said there was nothing wrong with the pcb or the fan. The new pcb is actually a refurbished pcb from a store in edmonton. It costs around £50.
Called Thomas up and gave him an earful. Telling him this is not how one should run a business. He wont last long.
Dodgy guy! please beware
sr431 - 3rd Oct, 2018 Negative feedback
Reliable. Great service.
none_31 - 1st Oct, 2018 Positive feedback
Boiler and Radiator Servicing Central Heating
Thanks Thomas for the great work done and your professionalism. I will highly recommend you to friends and families at anytime!
lawrence77910 - 22nd Sep, 2018 Positive feedback
Tom is such a nice guy did a really good job to a high standard cleaned up after himself would 100% recommend and use again
zarascan - 12th Jul, 2018 Positive feedback