- Member since Nov 2014
- 14 feedback comments, 93% positive
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Painting of high external extension wall. Painting & Decorating
Dan was very polite, respectful and professional and explained all well. The neighbours garden had to be accessed and all went smoothly. The cladding looks wonderful and very smart. All those involved were very pleasant. Great experience and so quick. Weight off my mind. Would always recommend Tailered Maintenance.
jan_241 - 19th Aug, 2017 Positive feedback
Kitchen Extension Extensions
A big thanks to Dan and his team (special mention to Rich and Tom) for all their hard work on our extension, new kitchen and landscaping works. We are delighted with the final result and would be happy to recommend them.
claire_291 - 20th May, 2016 Positive feedback
Driveway Required Driveways
This is the 3rd time I have hired Tailored Maintenance for a job at my property. Dan and his team are always friendly, punctual, and finish their jobs to a very high standard for a reasonable price - which is difficult to find.
Most recently they completed a new driveway installation for me. This was completed swiftly and organised without any problems. An honest opinion is always given before work is done, and the property was always left tidy at the end of each day.
I will certainly be using Tailored Maintenance again in the future, and would happily recommend them to anybody considering improvements on their home.
amccluskey - 5th May, 2016 Positive feedback
There aren't enough characters here to convey the distress and upset Tailored Maintenance have caused my family.
We employed Tailored Maintenance to do an extension (single storey - additional bedroom, extension to bedroom) and a bathroom refit.
The company never finished the job. They weren't paid the final instalment but the huge snag list we've been left to manage ourselves means we'll be out of pocket as a consequence.
The following is by no means an exhaustive list of the problems we've had and indeed still have to this day:
1. Major leak in kitchen diner meaning we had to move out for 10 weeks, rather than the 3 we expected. They attempted to repair the damage but it was done to a poor standard and the floor has never recovered.
2. Ripping back the utility to brick and then claiming that boarding and skimming it wasn't their responsibility
3. Incomplete bathroom refurb - poor finish, broken bath panel, a door that doesn't close
4. Leaking roof into three separate parts of the house
5. Broken stop cock
6. Broken garage door and never returned our only key
7. Appalling job made of re-rendering the back of the house which means it'll need tearing off and doing again
8. Broken porch door
We found their attitude dismissive and there was little in the way of an apology for the inconvenience and stress they caused us.
Tailored Maintenance have made us regret the day we decided to have an extension. We loved our house before, now we just want to move.
charlotte1979 - 21st Feb, 2016 Negative feedback
Tailored Maintenance's reply:
We can only apologise that you feel this way for the service we provided.
The build was not straight forward and the second storey wrap around extension was built off Steel RSJ's and integrated into the property. The extension was completed and met full building control approval. The completion certificate, electrical certificate and gas certificate were issued and fully passed off.
We did everything we could to resolve the issues and tried to meet their satisfaction.
Tailored Maintenance prides itself on providing quality workmanship for competitive prices and going the extra mile for our clients as previously stated in our reviews.
Re terraline & restain wood front of house Restoration & Refurbishment
We're really pleased with the finished job. Thanks so much to Dan and all of Tailored Maintenance. We would definitely use them again and would recommend to others.
jbrown16 - 10th Dec, 2015 Positive feedback
Building of extension to bedroom Extensions
When working on older properties it is the attention to detail that makes the difference between an ugly obtrusive carbuncle and a sympathetic extension that can actually enhance the look of the original. It is this attention to detail that Tailored Maintenance applied to every stage of the work they carried out.
Right from the initial visit by Dan, I felt completely confident that here was a company in whom I could trust. Their quotation proved to be extremely comprehensive and competitive, and unlike some quotations I received, spelt out in detail what was included, what potential issues he foresaw and where I might wish to consider things that in the event, proved to be extremely beneficial in the successful completion of the project.
The service, from every member of his team, was second to none. I didn’t think that service like this still existed, especially within the construction industry. Every member of the team was not only good at their job, but friendly, polite, tidy, considerate, and an absolute pleasure to have around.
As the extension progressed, a myriad of different issues arose, but Dan and his team worked hard to ensure that each was addressed efficiently and to the highest quality of finish and service.
I am over the moon with the quality of the finished job. In fact the quality of their work, has enhanced the property more than I could have imagined and I am extremely grateful to Dan and his team to whom I wish the best of luck in the future.
haselorfisher - 26th Nov, 2015 Positive feedback
Side return extension and kitchen fit Extensions
From the moment Dan came round I felt an affinity with him. He was very professional, but with a friendly approach. We had the quote and a contract with a payment schedule which we were very happy with. Dan was not the only contractor we met with, nor was he the cheapest. However, being used to highway engineering project manager I am more than used to reviewing works contracts and knew that it was realistic.
Dan's team are excellent, know what needs doing, are client friendly and very polite. Tom and Rich harmonise together so well. In addition to the main team Dan vets and uses contractors he has worked well with on the past and do an excellent job. The finish is fantastic.
Whilst the job has taken longer than expected we started in February which is not the greatest time. We had down poors of rain, followed by snow in April. In addition the work we have had done is a little more than you're run of the mill!!! Despite all this the budget has been on track. We are amazed with what we have achieved and feel we have a product that is the envy (in a nice way) of all our friends and family.
On top we did not exceed the original pricing apart from the additional work requested. Anyone is welcome to come and see the results for themselves.
We would have no hesitatation in recommending Dan and his team.
lizd_44 - 4th Nov, 2015 Positive feedback
Bedroom and Office Refurbishment Restoration & Refurbishment
Dan and his crew are craftsmen and have great attention to detail and take pride in the work they undertake. They are very thorough and also very tidy, leaving the house as clean as possible after each day's work.I plan to use them again in future for another project and would recommend them to anyone for small or large projects.
martynhamm - 1st Jun, 2015 Positive feedback
Lintel replacement Conversions - General
Dan and the team did a number of different jobs over a couple of weeks and were always friendly and helpful. We were pleased with the work and would hire them for future jobs.
ahildrew - 9th May, 2015 Positive feedback
Kitchen/Dining Room Wall Removal Conversions - General
An excellent job! Really pleased with the work carried out by Dan and his team. They were knowledgeable, provided suggestions on how best to get the job done and had great attention to detail. We had a wall removed, door repositioned and complete new flooring throughout the new space. We made a few changes along the way, which Dan happily accommodated.
Dan and his team are polite, friendly and very conscientious. They were reliable, clean and tidy and were sure to clear up at the end of each day, which we appreciated very much. We would have no hesitation in using Dan and Tailored Maintenance again and would highly recommend to other prospective customers. Our thanks to Dan and his team for our new space - we will enjoy using it very much!
alilou - 22nd Apr, 2015 Positive feedback
Refurb of 3 downstairs rooms, Restoration & Refurbishment
mspeakman - 21st Apr, 2015 Waiting for feedback
Fit permanent stairs to existing loft conversion. Loft Conversions
Dan and his team did an excellent job installing a new staircase to provide access to my attic. They are courteous, polite and friendly and can be trusted with the key. They cleaned up after each day and protected the carpets with a film. They removed all the debris at the end without leaving a scrap of mess. Dan also provided an excellent plumber Adrian to install a new boiler which has really boosted our hot water pressure and im delighted with that. The job has transformed the upstairs of my house and im very happy with the final results.
julian_16 - 9th Apr, 2015 Positive feedback
Adjust G/Floor Room Layout and Include G/Floor Toilet Restoration & Refurbishment
Really pleased! We had one load bearing wall removed to create a large kitchen dining room and one load bearing wall moved to create a bigger lounge and a downstairs toilet put in under the stairs.
We have never had any major building works done before so I was a little nervous, Dan explain the process to us and we were told what to expect, the communication was good all the way through the works with weekly schedules etc. The guys cleaned up the downstairs after each day to keep the dust down (mopped the floors and even washed the dust off the car one day too!) The quality of work is high and all the guys were friendly and approachable and we didn't feel concerned at all about handing over the key and letting them get on with the job. The job did take longer than initially expected but then you have to make allowances for this when doing structuaral alterations.
Overall we are very happy with the work and felt that the price was very reasonable. We would recommend Tailored Maintenance to anyone, its well worth waiting for a good builder! Thanks guys! :-)
abbies_43 - 15th Feb, 2015 Positive feedback
Positive Client Reference taken by MyBuilder Restoration & Refurbishment
I think Dan and his colleague were absolutely marvellous and a lot of people have commented. They took out an outside door and bricked it up and you would not know that it had ever been there as the brickwork is so good. They also put a pocket door in to make an outside toilet into an inside toilet. The carpentry was just wonderful. They were very clean, polite and left the place tidy when they had finished. I am extremely happy with the work they did, they arrived on time, were professional and extremely polite. I could not praise them enough - they were brilliant. I would highly recommend him.
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Positive Client Reference taken by MyBuilder Restoration & Refurbishment
He is brilliant, I have now hired him 3 times, and most recently got Dan in to refurbish my bathroom and put in a new shower unit. He makes me feel so comfortable that I have even given him a key. He is punctual and trustworthy, I am often not around when he is working but the place is spotless when I get back in. He is a really good bloke and I have had no problems with him, he comes highly recommended and he deserves all the work he can get! His pricing is on par with most other tradesman, but the standard is so much higher.
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