- Member since Jul 2013
- 135 feedback comments, 97% positive
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Old vaillant boiler not working Central Heating
hayleyannerose1990 - 10th Mar, 2019 Waiting for feedback
Quick upgrade to meet regulations. Gas Work
Excellent. Very professional service. Did the job efficiently to a promised timescale. Reasonable prices. Left everything tidy and as it should be. I will definitely add them to my phone book to call for future gas and plumping jobs.
anandv22bw - 4th Jan, 2019 Positive feedback
Fit vertical boiler flue Central Heating
Very good service, professional friendly and helpful people.
davidc123 - 22nd Dec, 2018 Positive feedback
Radiator not heating and boiler service Central Heating
Prompt, professional, and friendly. Will certainly look to Chris in the future should the need arise, happy to recommend.
jmm_79 - 7th Nov, 2018 Positive feedback
Very good, very friendly, will be using Chris again for all gas-related needs.
arya29710 - 5th Nov, 2018 Positive feedback
Install a Combi-Boiler Gas Work
Combi-boiler job was completed.
tmorgan43 - 4th Aug, 2018 Neutral feedback
Gas fireplace removal of pipe Gas Work
Excellent really friendly and did exactly what I needed
jennyalloyd - 29th Jun, 2018 Positive feedback
wlizhi - 4th Jun, 2018 Waiting for feedback
Boiler repair Gas Work
Chris was a pleasure to deal with from the very start; great communication, fitted me in promptly and was flexible to fit around my working hours.
Kindly explained and showed me everything he needed to do to fix my boiler, which he did wonderfully swiftly.
Thanks so much.
kjohnson2 - 25th May, 2018 Positive feedback
Boiler Gas Work
roger_990 - 14th May, 2018 Waiting for feedback
davidc_48 - 18th Apr, 2018 Waiting for feedback
Gas check certificate Gas Work
Came and did the job.
gabby_25 - 5th Apr, 2018 Positive feedback
Fix hot water from combi boiler Central Heating
Chris and his nephew did a great job of diagnosing the problem, sourcing a new boiler and installing it, all over a bank holiday weekend. They arrived promptly and worked a long day to get the job done, as well as fixing a related problem during the install for us (that wasn't known when the work started) and kept the site clean and tidy.
Very professional, wouldn't hesitate to recommend.
ben_650 - 3rd Apr, 2018 Positive feedback
Heating not working. Boiler error says low water or pum Central Heating
Chris came out on a Saturday and fixed the boiler straight away at a very reasonable price. He was professional and pleasant to deal with. I'll definitely call on him again. Thank you.
avrilb - 17th Mar, 2018 Positive feedback
boiler leaking Central Heating
very pleased with the job he done, also very patience with me as my English not that good, will keeping business with him in the future.
redhorse - 14th Mar, 2018 Positive feedback
replace gas pipe Gas Work
Excellent, efficient and fast service provided by Chris' team. I definitely recommend them!
marcelo_30 - 1st Mar, 2018 Positive feedback
Move gas supply Gas Work
ericlondon - 13th Feb, 2018 Waiting for feedback
No heating, but do have hot water Central Heating
Chris did a great job diagnosing and fixing the problem. He also fixed another problem my tenants were experiencing that I was unaware of. Really pleased and would highly recommend.
claire_h_20 - 12th Feb, 2018 Positive feedback
Service of boiler and heating system Central Heating
glynm_72 - 9th Feb, 2018 Waiting for feedback
Did a great job, competitive price and fixed the pipe very quickly. Would definitely recommend.
tara_88 - 9th Feb, 2018 Positive feedback
Boiler needs a service, and timer needs fixing Central Heating
Good quality repair work, boiler has lasted a few years now without an issue.
carpetdude - 2nd Feb, 2018 Positive feedback
gas check Gas Work
Very quick and efficient
jon_245 - 31st Jan, 2018 Positive feedback
Boiler Problem Central Heating
Chris came around and gave me solid advice regarding noises coming from the boiler.
He was honest in that he could put some liquid in the tank in the loft, and that it may help, but not solve the issue.
The situation did improve after his visit.
He advised me to have a power flush when the weather is warmer.
I would call him again.
butler_97 - 29th Jan, 2018 Positive feedback
rahelag - 26th Jan, 2018 Waiting for feedback
Quick to get a quote, quote was stuck to. Professional and friendly! Happy with job
jasmine_miller - 25th Jan, 2018 Positive feedback
Even though Chris did not attend, his team identified the reason the rad was not working, and fixed it free of charge, as it was a very minor problem. Also serviced the boiler, so far so good.
vida_12 - 17th Jan, 2018 Positive feedback
Exhaust pipe replacement Gas Work
paveld - 15th Jan, 2018 Waiting for feedback
Heating / hot water not working Central Heating
sheilahb - 11th Jan, 2018 Waiting for feedback
Boiler Pressure Lost Gas Work
Great next day service. Got the job done promptly and effectively. Would recommend.
cmcnz - 10th Jan, 2018 Positive feedback
Very professional and satisfied with the job so far
edems - 8th Jan, 2018 Positive feedback
Honeywell chronotherm cm907 fitti g Central Heating
diana_390 - 7th Jan, 2018 Waiting for feedback
Gas heating not working Gas Work
Excellent and prompt service. Chris found the problem straight away and fixed it. He was also very polite and friendly. I would definitely work with him again.
sandy_61 - 5th Jan, 2018 Positive feedback
Uninstall a Gas Hob Gas Work
Your engineers were prompt,quite friendly, thorough and efficient.
Will recommend your service.
Thanks a million.
sue_f_52 - 4th Jan, 2018 Positive feedback
Combi flue elbow joint leaking water Central Heating
did job in time very well
rmdrao - 22nd Nov, 2017 Positive feedback
Chris and his nephew serviced our gas fire and that was fine.
However, Chris failed to correctly diagnose why our boiler and thermostat were not communicating.
We discovered (by ourselves) that the thermostat simply needed new batteries but only after (1) he had fitted a PCB board which was not required, and (2) we had purchased and fitted a new analogue timer ourselves based on his suggestion that it be replaced (as it could be disrupting the signal between the boiler and the thermostat). After fitting the new timer the thermostat and boiler still did not communicate properly. However, the old timer was broken so we didn’t mind buying a new one even if, strictly speaking, it was not required to fix the fault we wanted remedied - ie the boiler and thermostat not communicating properly. We then put new batteries in the thermostat and everything worked as it should.
I would have expected an experienced professional to spot the problem with the thermostat straight away.
To be fair to Chris, when we complained he did give us a full refund for the cost and fitting of the PCB board, but I would not use him again.
peterr28 - 21st Nov, 2017 Negative feedback
Saturn installations's reply:
With regards to this job ,we were given very poor information behind the fault on this boiler ,the customer was acting very shaddy about the recent repair do on it ,the boiler had been water damaged due to a leak above ,the pcb board was changed and the customer complained that the room thermostat and internal clock had stopped working ,i inspected it and notice the board that the previous engineer had fitted was not new ,i told the customer to contact them ,which turned out to be an insurance company ,we fitted a new board and it didnot cure the fault we refunded the customers full money back and wasted time ,one thing you learn when being in business for many years when a customer is being shaddy .
Boiler replacement in NW2 Central Heating
mnjames - 19th Oct, 2017 Waiting for feedback
Gas Inspection Gas Work
Hired Chris of Saturn for this - and the subsequent complete electrical rewire, re-piping of a Victorian terrace and installation of new heating system. This turned out to be huge mistake.
He was initially a pleasant person and offered a competitive quote.
His written 'report' was barely comprehensible.
After I had committed to hire him for the works he said he had 'forgotten' to quote for an additional £750.
He an his team were extremely slow - but always blamed it on other trades or 'lack of project management'; they only worked 10.30 - 16.00.
He occasionally send an entirely unskilled team - I once found his apprentice and his teenage nephew on site on their own without any qualified supervisions.
He/his team made simple errors on the wiring and plumbing which had to be remedied by subsequent plumbers at considerable cost.
He/his team blatantly tried to deceived me - e.g. I found the waste pipe for the washing machine had not been connected but only stuck into a hole in the suspended timber floor; I only noted this by chance and thankfully before I operated the machine.
Part way through the job they decided to ask for more money - and then left with the job unfinished (and without telling me where they had run cables to for e.g. spotlights which led to further costs and ruining the newly decorated house having to drill for cables).
All in all a pretty unpleasant - and the kind nightmare experience that gives tradesman a bad name.
meliha - 3rd Oct, 2017 Negative feedback
Saturn installations's reply:
Unfortuanately this job turned out to be a nightmare for us ,as we had quoted for the work full electrical and heating installation ,we quoted for the layout of the premisesas it was at the time of quoting then the layout of the property was changed ,causing us to use more materials then expected ,which came out of our pockets ,the start date was delayed by a week ,but we accepted it ,we were expected to give detailed plans without proper drawings ,there was no proper planning by the owner and we were kept on being delayed by the other trades on site ,we completed 90 per cent of the work but only got paid for 70 per cent ,we could not be delayed any longer as we had other customers waiting for us ,this was explained to the customer ,we noticed while on site the the customer would get tradesmen on site alot from mybuilder ,they would do most of the work then were replaced ,the customer told us and them he was running out of funds ,i wonder what feed back they got ,not always the tradesmen fault ?
Gas Boiler Losing Preasure Gas Work
benwaine - 25th Sep, 2017 Waiting for feedback
CENTRAL HEATING REPAIR Central Heating
peter_1quf - 25th Sep, 2017 Waiting for feedback
Installation of new boiler/replacement of bathroom sink Central Heating
philipmceachen - 19th Sep, 2017 Waiting for feedback
gdukes - 13th Sep, 2017 Waiting for feedback
Bathroom radiator Central Heating
Chris fixed a new radiator in my bathroom. No hassles and a job well done for a great price . I’ll definitely be hiring Chris and his team again. They were excellent.
heyvincenzo - 12th Sep, 2017 Positive feedback
Fitting new column radiators Central Heating
nora_88 - 3rd Sep, 2017 Waiting for feedback
Moving boiler and running new plumbing Central Heating
zaman_58 - 20th Aug, 2017 Waiting for feedback
Chris was easy to deal with, efficient and helped sort out commissioning my boiler for a fair price. Would recommend.
sjones1981 - 31st Jul, 2017 Positive feedback
Failed EICR test - repair work needed Electrical
Our flat had failed the EICR test, Chris took a look at the report and booked in for an assessment in around 2 days. Following a thorough assessment he could not find anything wrong with the electrics. We appreciated his honesty and professionalism in not trying to sell us something we didn't need.
rebclane - 2nd Jul, 2017 Positive feedback
Job was quickly diagnosed and professionally complete. Chris was extremely friendly and informative!
matt_hull - 21st Jun, 2017 Positive feedback
Boiler's faulty water pressure Central Heating
stefania_86 - 20th Jun, 2017 Waiting for feedback
Exchange old boiler for a combi and fit in loft instead Central Heating
Chris and his small team did a great job on what turned out to be much more difficult than expected. He was always took extreme care to ensure that all the work was to my satisfaction. He gave 100% effort and satisfaction. He has my full recommendation.
ronleskeheed - 18th May, 2017 Positive feedback
Leaking Boiler Gas Work
Chris Robbins completed the original job which was just to repressurise a boiler with no issue.
The plumbing at this property is not very good, and he was asked if he would look at another job which he agreed to. We met onsite he said he'll remove a mixer valve and a non-return valve to hopefully resovle issues. We arranged access with a neighbour and our tenant, we waited 2 weeks until he was next available.
The day after the work was scheduled I had to chase him for an update. He said he hadn't done the agreed work and he will send me a new quote to remove all the orignal terrible plumbing, this involved removing laminate flooring, floorboards etc. and quoted £2117.00 also couldnt do the work for another 4-6 weeks. To which I thought this guys messing me around, why did'nt he tell me this 2 weeks ago?
I ended up posting another job on mybuilder and got the work completed for £310 and no floors lifted. If Saturn had done what they said they would, they would have been able to resolve the issue.
I think he's just too busy, to the extent that he's running around here and there and not spending enough time diagnosing faults properly or his pride won't let him say "thats not the sort of job we do" (which others have said, with no problem).
Although this is not related to the original job, this is my experiance of this comany, which amounts to wasted time.
paulr_74 - 11th Apr, 2017 Negative feedback
Saturn installations's reply:
I had responded to the original job for the leak on the boiler and arranged a date and time with the owner of the flat ,Mr Ramsey ,we visited the tenant and proceeded to do a minor repair which was to refill the pressure in the boiler and showed the tenant how to do this,we charged a small fee of £40.
I agreed and arranged a visit with him one Saturday ,he had said he had some plumbers do work over a year at the premises and there work was not satisfactory ,there was several issues but the worst was toilet waste was coming up into the bathtub and basin ,the estimate i gave mr Ramsey was to remove the bodged jobs and redo them again ,i believe the price of £310 that was paid was just another poor job and not what we quoted for .
Great service and reliable
woodgreen76 - 7th Apr, 2017 Positive feedback
Fit a new TRV and check noisy boiler Central Heating
Chris was great – he fitted the TRV as requested and diagnosed the problem with the boiler. I've since had him back to check a gas fire. Very friendly, professional and knowledgeable – I'd hire again.
sarah_c_15 - 9th Mar, 2017 Positive feedback
Boiler pressure keeps going down Gas Work
Good work, all done on time as said. Clean and neat job.
buyinghouseisnoteasy - 4th Feb, 2017 Positive feedback
I am very satisfied with Chris' work. The appointment was made at the time to suit me. Chris arrived on time on the day. He was very pleasant and efficient. He diagnosed the fault on the boiler very quickly and rectified it. He also carried out a service. His price was very reasonable. I would strongly recommend Saturn Installations !
mrs_j_roberts - 26th Jan, 2017 Positive feedback
boiler leaking Central Heating
works completed did a good job.
worksneededd - 21st Jan, 2017 Positive feedback
Boiler Service and install radio thermostat Central Heating
Good communication before the job. Took the time to come round and quote for the job in person. Able to undertake the work in the evening. Worked quickly.
djblamb - 12th Jan, 2017 Positive feedback
Chris was polite and detailed in undertaking the assessment, and subsequently produced a no-nonsense quote shortly afterward. Upon quote acceptance, I paid a reasonable deposit. On the agreed day Chris brought two workmen, one being his nephew, to complete the work in under one day. They adhered to the original time estimate. I am very pleased with the workmanship and the result. They included some small extra tasks I was going to do myself - patching up some holes in the wall behind the work to be done. I am very pleased with the overall experience and would not hesitate to recommend Saturn for gas or heating work.
kingsmead_55 - 22nd Dec, 2016 Positive feedback
Replacing combi boiler Gas Work
Chris given the quote on thursday and he started the job on Monday ! Plumbers were friendly and available. Job has been executed properly including Nest Thermostat in a record breaker timeline.
mrivoal - 21st Dec, 2016 Positive feedback
Change boiler pump Central Heating
Chris attended to quote for the job and identified that no work was actually required. He also provided good advice on other aspects of the boiler installation. I am grateful for his honesty and will definitely consider him for future work.
s_loizou_q247we - 17th Dec, 2016 Positive feedback
Combi Boiler Annual Service Gas Work
howard_944 - 7th Dec, 2016 Waiting for feedback
Water coming out of Overflow pipe Central Heating
Chris rang me and came around to have a look at the problem. He told me what the problem was and how he was going to resolve it. He was thorough and very polite. He also put a timer for me. Works very well and I will use him again.
maan_72 - 4th Dec, 2016 Positive feedback
This job was done ages ago and he's since been back to service the new boiler. Very happy with Chris and his team: reasonable price, professional work. The team were punctual and very tidy. Also did additional work (dropped ceiling, light installation and painting) that we were very satisfied with. Would definitely recommend.
cwalker_23 - 2nd Dec, 2016 Positive feedback
Boiler repressuring Central Heating
Really efficient and cost effective work. Fast to respond and honest about options and issues. Will hire for another job shortly.
rosie_98 - 2nd Dec, 2016 Positive feedback
Dual fuel cooker installation Electrical
Chris and his team were very prompt, professional and polite. Chris' quote was very clear and honest, and the price was reasonable for the amount of work required.
They are very hard-working, and caused minimal inconvenience whilst in my home.
I would definitely use Saturn Installations for future jobs, and recommend them to others.
lrmor - 22nd Nov, 2016 Positive feedback
Dual Fuel Cooker Rewiring and Installation Electrical
We had a dual fuel range cooker delivered that was incompatible with the existing electrical power supply. Chris responded to my request quickly through the website, came to the house and quoted for the install. Upon commencing the job, it was quickly evident that the existing wiring was not up to scratch and frankly dodgy. Chris then booked in for 2 days later to complete the job which involved running a new compliant wire from the fusebox to the kitchen via stairs and cupboards. This was not easy as many routes were blocked by tiling.
Chris and his team were reliable and arrived on time at all appointments. They had a highly professional approach ensuring the work was done to a high standard and (most importantly) correctly and safely. He was clear and communicative through the job which was very reassuring. He left the house in a very good state after the work which even involved drilling through masonry. The cost for the whole job seemed very reasonable to me for the amount of time and the work completed.
We now have an oven connected to gas and electric and are very happy with the job. I would not hesitate to recommend Chris and his team to friends and would definitely use him again if needed. Thanks Chris!
e17rangemaster - 8th Nov, 2016 Positive feedback
Boiler service and reconnecting radiator Central Heating
Chris was available to do the job the next day and could do the evening too which was very convenient for me. Professional and friendly, would definitely hire again.
emily_312 - 31st Oct, 2016 Positive feedback
Gas boiler maintenance Gas Work
Chris responded promptly to the advert and was happy to discuss the job in detail. Once on premises Chris was efficient and helpful and completed the service as agreed and within the timescales.
Chris is already scheduled to perform our boiler maintenance next year.
home04506 - 11th Aug, 2016 Positive feedback
Quick turnaround and very pleased with work.
user_1lm3 - 1st Aug, 2016 Positive feedback
Gas boiler repair Gas Work
Chris came out quickly, diagnosed the problem and gave a quote. He returned 2 days later to complete the job, which he did quickly and sticking to the original quote. He was very pleasant and explained the situation well. I'd definitely recommend Chris and would use him again.
anna_534 - 1st Jun, 2016 Positive feedback
Chris was extremely professional, he attended within a couple of hours and provided a reasonably priced quote. When Chris returned the following afternoon to replace the flue on our boiler, he carried out the task with a great deal of care and skill. Chris was very conscientious and carefully tested the boiler after the flue was fitted. He also made sure that he tidied before he left and provided a full receipt. We would definitely recommend Chris and will certainly use him again.
jhunt82 - 4th May, 2016 Positive feedback
Chris called soon after I shortlisted him and we agreed a price and an afternoon when he would do two jobs at two different properties. He texted a few days before to give a more precise time in the afternoon for each job, arrived promptly on the day and got straight to work. No fuss. All very efficient. Very happy to recommend.
lawrk - 30th Apr, 2016 Positive feedback
Installing new combi boiler Gas Work
Chris and his nephew did a great job. It turned out to be more complicated than we thought but they rose to.the challenge! Fixing problems where they were found with a very high standard of work and always friendly and smiling.
The quote was reasonable and not deviated from.
I would not hesitate to recommend Saturn installations and we ate having further work done by them ourselves.
natasha_kennedy - 30th Apr, 2016 Positive feedback
Gas safety check Gas Work
I didn't get to meet Chris in person but his communication via phone was great, no problems with the job and invoice via email in minutes - would definitely use again. Many thanks
kierm - 25th Apr, 2016 Positive feedback
Boiler needs attention Plumbing
mrs_raffan - 22nd Apr, 2016 Waiting for feedback
marta_98 - 3rd Apr, 2016 Waiting for feedback
Relocating boiler Plumbing
Chris and his team were professional throughout. Excellent and speedy contact and communication, helpful and appropriate advice and guidance and reliable. Chris relocated and fitted a new boiler for me as well as picking up additional jobs during the time he was working. Would thoroughly recommend.
gpassey - 30th Jan, 2016 Positive feedback
Service Halstead boiler Gas Work
Chris and his son came round to service the boiler today. Very happy with the service and communication. Would definitely use Saturn Installations again.
juliea - 29th Jan, 2016 Positive feedback
Capping unused Gas pipes Gas Work
Completed as required.
chrisamber - 11th Jan, 2016 Positive feedback
Electrical Bonding Installation Electrical
Chris replied promptly, is reliable and a nice bloke. He did a good job - I would recommend.
ajeater - 7th Jan, 2016 Positive feedback
Chris was great. They responded very quickly to the post and came on Christmas Eve to do the job they had agreed to do. Helpful, punctual, polite and fairly priced. They even came back after the job to investigate an issue I had with my boiler and, even thought the fault was nothing to do with the work they had carried out, they did their best to help and made no charge for the visit. Would highly recommend.
apw_85 - 29th Dec, 2015 Positive feedback
Radiators - Inspection and possible replacement Central Heating
Inspection carried promptly.
dstern - 27th Dec, 2015 Positive feedback
Gas safe engineer for boiler repair Gas Work
mauvrette - 13th Dec, 2015 Waiting for feedback
gabriela_67 - 7th Dec, 2015 Waiting for feedback
Remove gas heater Gas Work
Very, very, very happy with Chris and Damien. Provided excellent work, they made the process easy, explained everything, lovely professional men.
user_1pft - 10th Oct, 2015 Positive feedback
Cap gas pipe Gas Work
Chris was great. really responsive,fast, and very reasonable. Will definitely use again, thank you.
amarjit_kaur - 2nd Oct, 2015 Positive feedback
Fit radiator Plumbing
Very pleased with the job, it looks excellent.
A pleasure to deal with.
ljhtfw - 18th Sep, 2015 Positive feedback
Boiler service and radiator check Central Heating
Chris, did the boiler service and radiator check as agreed and for a reasonable price. He explained what he was doing and is a friendly and reliable guy. I would recommend Saturn Installations.
martin_575 - 11th Sep, 2015 Positive feedback
Gas meter earth bonding Electrical
home_32dee9 - 29th Aug, 2015 Waiting for feedback
Boiler service Central Heating
twakeford - 24th Aug, 2015 Waiting for feedback
Fuse box & socket replacement Electrical
alnav - 18th Aug, 2015 Waiting for feedback
Gas certificate and boiler service Gas Work
The boiler service and gas certificate were carried out swiftly and efficiently.
Arrived as planned at the agreed time.
amesbury_23 - 12th Aug, 2015 Positive feedback
Boiler Replacement Central Heating
Fantastic would use Chris and team again. Reasonable quote, clean tidy and excellent workmanship.
josh_65 - 8th Aug, 2015 Positive feedback
Radiator moved to other side of the room Central Heating
Christopher and his son & nephew were polite, professional and very competent. They did a fantastic job of removing an old radiator and fitting a new one into a different location in our living room. They worked quickly and cleaned up after themselves. They also gave us extra advice about our heating system and the price was as quoted. I would definitely recommend them.
smart_86 - 5th Aug, 2015 Positive feedback
plunbing central heating Central Heating
I would never use anyone else again , simple as that
scottinsoho - 31st Jul, 2015 Positive feedback
fixing valve Plumbing
promptly did the job and have had no further problems
naomi_71 - 29th Jul, 2015 Positive feedback
Boiler stopped working Gas Work
Excellent communication and fixed our boiler in ten minutes.
Arranged a call out quickly and visited in the evening. Chris seemed very knowledgable and friendly. Would definitely use again and recommend.
jobe27 - 13th Jul, 2015 Positive feedback
Kitchen Plumbing Work Plumbing
yvonne_22 - 5th Jul, 2015 Waiting for feedback
make the gas pipe safe Gas Work
Chris came and sorted the problem strightaway.arrived in time he promised.thanks Chris
jan_rytir - 5th Jul, 2015 Positive feedback
e17couple - 3rd Jul, 2015 Waiting for feedback
fitting a new bathroom Plumbing
james_297 - 20th Jun, 2015 Waiting for feedback
Good job - came to quote and then came in time for the job. Very clean, professional service. No problem recommending
mhvc1 - 22nd May, 2015 Positive feedback
Blocked downpipe and boiler service Central Heating
Quick and easy to make an appointment. Chris turned up on time to service our boiler. I was reassured by his approach and would use him for other jobs.
lablox - 18th Apr, 2015 Positive feedback
It was the first time I have used My Builder.com and found this a very helpful site and quick to reply. I needed an electric shower fitted from the mains and feel fortunate to have found Chris to do the job. He arrived with Cam (his son)making a brilliant team, efficient and professional making light of all that the job entailed. He also ran the water supply which wasn't initially arranged and didn't charge any extra. I was very pleased with such a neat result. I would not hesitate to recommend Chris to do any electrical or plumbing work and will be contacting him again in the future should I need to do so.
kazzysusy - 8th Apr, 2015 Positive feedback
Boiler problems Central Heating
homeowner - 3rd Apr, 2015 Waiting for feedback
Remove pipes Gas Work
I hired Chris to remove some old gas pipes. He did a really great job and was very professional and helpful throughout the whole process and the price was fair! i would definitely recommend him and will use his services again in the future!
miris - 21st Mar, 2015 Positive feedback
Noisy boiler and radiators Central Heating
Chris, responded very quickly and came over at short notice. He was extremely polite and knowledgable and explained everything to me as he was doing it. Problem solved and I now have a lovely warm house. I would definitely recommend him.
homeowner - 20th Mar, 2015 Positive feedback
Landlord gas certficate Gas Work
Great job. Carried out job efficiently and professionally. Will be happy to use Chris for future jobs.
express88 - 15th Mar, 2015 Positive feedback
Good service and advice, conveniently in the evening.
sophie_churchill - 15th Mar, 2015 Positive feedback
Very kind and professional. Definitely knows what he is doing. Finished the job as scheduled. Cleaned after the work leaving a tidy space. Also kindly tightened a leaking radiator. Will hire again!
pondka - 11th Mar, 2015 Positive feedback
cwright_90 - 6th Mar, 2015 Waiting for feedback
Moving radiator Plumbing
Great service! Friendly, prompt, clean and very thorough. Would hire again.
jimmylove10 - 19th Feb, 2015 Positive feedback
Friendly, professional team. Quoted a fair price. Would hire again.
homeowner - 16th Feb, 2015 Positive feedback
Installing walk in shower in bathroom and new boiler Central Heating
pablo_85 - 9th Feb, 2015 Waiting for feedback
Remove Capped Off Gas Pipe Gas Work
Chris is excellent and we have already asked him back to carry out further work to our flat. I could not recommend him more!
dtaylor88 - 4th Feb, 2015 Positive feedback
Removal of a gas fireplace Gas Work
Excellent. Polite, prompt and thorough. Would recommend
emily_c - 31st Jan, 2015 Positive feedback
Change boiler Gas Work
I had 11 plumbers quoting for the job I needed which was to change the boiler in my property. Chris was the best. He took the time to explain everything I needed to know. He kept the job simple and also recommended me against spending extra money when needed. He was the most professional of all the plumbers I meant and his quote was among the reasonable ones. He was friendly, quick and efficient. He kept to his quote and timeframe. I have more more coming up and I will hire him again.
miriam_20 - 29th Jan, 2015 Positive feedback
Radiator Removed Plumbing
Great work and helped out a lot.
hedger82 - 21st Jan, 2015 Positive feedback
Chris and his team were brilliant. Tidy, polite and hard-working. They finished everything off to a high standard. I can't recommend them highly enough.
nt151097 - 16th Jan, 2015 Positive feedback
feliciaislington - 14th Jan, 2015 Waiting for feedback
Removal of old water tank Plumbing
Chris was very professional and he removed the water tank with ease, he even kindly agreed to fit a new radiator for me as he finished ahead of schedule. The work was finished to a high standard, and I'm very happy with the results. Would definitely hire again!
richgregory - 12th Jan, 2015 Positive feedback
Annual service Gas Work
madamecyn_57 - 21st Dec, 2014 Waiting for feedback
Installing two radiators Central Heating
Chris was nice to deal with, very courteous and professional. He did a good job and I would be happy to hire him again.
clare_779 - 19th Dec, 2014 Positive feedback
boiler service -Worcester Bosch Greenstar 28i junior Central Heating
homeowner - 16th Dec, 2014 Waiting for feedback
Boiler service Gas Work
Chris provided an excel;lent service...came on time, completed the task and I'll be using him in future for any heating engibneering work.
nick_black - 7th Dec, 2014 Positive feedback
Boiler replacement Gas Work
annakm_84 - 1st Dec, 2014 Waiting for feedback
disconnection of gas cooker Gas Work
Chris was excellent arriving on time very courteous and both jobs done and within his quote , very pleased indeed.
geoff1960 - 26th Nov, 2014 Positive feedback
Boiler Service plus general plumbing Plumbing
enfieldpete - 13th Nov, 2014 Waiting for feedback
gas inspection Gas Work
following inspections, it turned out that the boiler needed to be replaced.
Chris did this in a timely manner, providing good solutions to some obstacles with the replacement, and did so in a very friendly, helpful and even affordable way.
I would certainly recommend him and the quality of his work.
user_2bhm - 4th Nov, 2014 Positive feedback
Dual Oven Installation Electrical
Very professional and friendly service, would recommend Chris as a result.
arron_taggart - 3rd Nov, 2014 Positive feedback
replace flue and cut back gas piping Gas Work
Replaced boiler flue and cut back gas piping of old gas fire. Chris did the job within a couple of days, came on time, very courteous. Would hire him again.
homeowner - 31st Oct, 2014 Positive feedback
Quote for repairs Gas Work
Very friendly and responsive. I managed to get an appointment on short notice and they Chris provided an honest, credible, and detailed assessment of the gas installations and boiler in a flat that I am in the process of buying.
paresh_28 - 27th Oct, 2014 Positive feedback
Efficient boiler service. Thank you.
rockdalelu - 23rd Oct, 2014 Positive feedback
Boiler needing repair Central Heating
homeowner - 21st Oct, 2014 Waiting for feedback
boiler installation Gas Work
After being let down by British Gas i posted job on My builder. Received several similar quotes. We chose Chris as we liked him on first impressions and wanted to support a local tradesman. Price was competitive. Chris gave us a lot of information and advise prior to work being done which really helped us decide on type of boiler. Really impressed with standard of work. Left Chris and his nephew and son to get on with job while we went to work. Lovely, courteous people who you can trust. Very tidy and professional. We have had Chris back since to do another job and we would definitely use them again. I highly recommend them. We are really glad British Gas let us down. If they hadn't we would never have found Chris and would have paid a lot more for the job. Thanks Chris.
julie_716 - 7th Oct, 2014 Positive feedback
Boiler needs to be re-fitted Gas Work
Great job, on time, in the price quoted and very professional.
homeowner - 30th Sep, 2014 Positive feedback
Boiler and radiator installation Central Heating
eleni_27 - 9th Jul, 2014 Waiting for feedback
Boiler replacement Central Heating
Chris was able to do the work the next week and provided a friendly and efficient service. Highly recommended.
alex_m_62 - 30th Jun, 2014 Positive feedback
Gas Check + check smell in basement Gas Work
alex_s_91 - 24th Jun, 2014 Waiting for feedback
Supply and fit new boiler Gas Work
Chris was a pleasure to work with from start to finish. He was very efficient, and made the time to talk me through everything clearly and simply. He was quick to respond to my ad, as well as to provide a quote an answer any questions I had. I would happily hire Chris again and would definitely recommend him.
annagp - 20th Jun, 2014 Positive feedback
Remove Old Gas Appliance Connector Gas Work
Chris is a reliable & competent tradesman. I would definitely hire Saturn Installations again.
andyperrin - 16th Jun, 2014 Positive feedback
Chris did an excellent job fitting my integrated washing machine for a very reasonable price in a very professional manner. He also took away the old machine and disposed of it for me. Also cleaned up after himself. Highly recommended.
stoddy72 - 15th Jun, 2014 Positive feedback
elondnn - 3rd Jun, 2014 Waiting for feedback
Switch hot and cold water supply Plumbing
Friendly, punctual, tidy, did exactly what I asked at a reasonable price. What more can you ask for?
homeowner - 1st Jun, 2014 Positive feedback
Replace bathroom suite Plumbing
homeowner - 16th May, 2014 Waiting for feedback
Installing gas hob Gas Work
Great service - came round on a saturday morning and completed the job quickly, to a good standard and with no hassle. Recommended.
fickalli - 27th Apr, 2014 Positive feedback
6 radiators and boiler service Central Heating
Chris and his team more than delivered and we will be definitely using them in future, and recommended them to others!
homeowner - 21st Apr, 2014 Positive feedback
Replacement of 1/2 inch heat resistant connector Central Heating
Fast, friendly, great service and v reasonable.
homeowner - 21st Apr, 2014 Positive feedback
Plumber, gas certificate Plumbing
Job well done. Very professional, he came on time, did the job, I am happy with the result. Definitely will hire him again.
creativehandymanlond - 21st Apr, 2014 Positive feedback
Friendly, punctual, thorough and good value
mellowwhippet - 2nd Apr, 2014 Positive feedback
Source 3 new radiators and plumb in. Plumbing
Chris and his team were great. I had three radiators fitted which included draining all the system and re-filling afterwards. They were polite, clean and tidy, and very efficient. Te job was well done, no issues or complaints and the rads he sourced work perfectly. I would definitely use him again and have recommended him to my friends already.
sarah_rubyred - 1st Apr, 2014 Positive feedback
josiew - 14th Mar, 2014 Waiting for feedback
gas safety certificate for landlords Gas Work
Chris did our gas safety check and issued a certificate. He advised to install a carbon dioxide alarm and did inform us that it wasn’t mandatory. I found him polite and efficient and he explained things as he went along. He charged the agreed priced mentioned beforehand even though he looked into an unrelated matter for us giving more of his time. Chris also came out on a Saturday evening which was convenient for us. Based on my first experience I would use him and recommend him to others. Many thanks Chris.
annette_63 - 7th Mar, 2014 Positive feedback
central heating service Central Heating
Arrived on time. Carried out boiler service and some central heating pipework to my complete satisfaction and on budget.
thalli - 18th Feb, 2014 Positive feedback
Supply and install new combi boiler Central Heating
Very friendly, helpful and professional. Gave good advice around which boiler to purchase and completed the work in a day, despite some complications with access to the boiler. Would definitely employ their services again and recommend to others.
rosstreseder - 12th Feb, 2014 Positive feedback
Re-connect gas fireplace Gas Work
kris2013 - 1st Feb, 2014 Waiting for feedback
Boiler service Gas Work
I was very pleased with the service I received last week when I asked Saturn to service my boiler. When they completed quickly and efficiently I then asked them to move a pipe to a new position to accommodate a new drier They returned the following week,on time,did the job quickly and cleanly. All done - brilliant. Will be definitely using them again.
vicx - 30th Jan, 2014 Positive feedback
Fit new gas fire Gas Work
Quick installation, professional job. Good advice. Would highly recommend.
eleanor_50 - 11th Jan, 2014 Positive feedback
Chris was able to come and provide a quote very quickly. He was friendly and professional, clearly explaining the various costs involved. He was flexible in arranging a different time and date to connect my new dual-fuel cooker due to delays with delivery of the cooker. He's done a great job both disconnecting my old cooker and connecting my new one. I'd definitely hire him again.
homeowner - 11th Jan, 2014 Positive feedback
Flueless gas fire needing installed Gas Work
Chris provided excellent service. Nothing was too much trouble. His team were extremely polite and professional. Would definitely recommend them and use them again.
homeowner - 1st Jan, 2014 Positive feedback
Radiator Removal/Fitting Central Heating
Chris and his team did a great job moving a radiator from one side of our hallway to another. He offered good advice, did the work on time and we would definitely recommend.
paolo_63 - 26th Nov, 2013 Positive feedback
mcallister_25 - 23rd Nov, 2013 Waiting for feedback
Install Gas heater Gas Work
Chris really pulled out all the stops to get this difficult job done. Chris is a really helpful hard working guy who is dedicated to keeping the customer happy. I would definitely use him again.
martintaylor67 - 19th Nov, 2013 Positive feedback
Boiler installation Gas Work
Very reliable and good job undertaken on installing a new Vaillant boiler
homeowner - 10th Nov, 2013 Positive feedback
Boiler and radiator service for two bed flat Central Heating
lewish - 3rd Nov, 2013 Waiting for feedback
Move gas inlet to for range cooker Gas Work
Chris did a great job, gave good advice and was very friendly. Would certainly contact him in regards to any future work.
homeowner - 22nd Oct, 2013 Positive feedback
cmch83 - 16th Oct, 2013 Waiting for feedback
Boiler and rads service Central Heating
I chose this company because there were 15 positive reviews, however I think the chap who runs the company must have written them himself because I did not have a good experience. He serviced my boiler and was very reasonable and presentable, so that bit was ok. However, while in my house I asked him to quote for fitting individual thermostats to my rads. He checked all the rads in my house and emailed me the quote the next day. I booked him to do carry out the job for the following month and a day was agreed. 15 mins before due arrival time, he phoned to say he had van trouble and couldn't come and that he would ring me later, which he didn't so I had to chase him. He said he could come on the Sunday which I agreed to, however, he turned up at my house with ladders that were much too big to get into my house, so was not able to access the loft. The only ladder I had was a decorator's ladder which is a bit short of the loft and he wasn't willing to use it because of "Health & Safety". I've lived in my house 40 years and never had a plumber who was not able to access my loft, for any reason, with or without the appropriate ladders. So basically this guy completely wasted my time as well as his own and even worse, never once apologised. Would a tree surgeon turn up without a chain saw? Would a roofer turn up without a roof ladder? Very unprofessional. He may be a heating engineer, but be prepared to have to lend him a ladder or no doubt other tools for the job.
plumbjob111 - 9th Oct, 2013 Negative feedback
Saturn installations's reply:
we have a very good record with mybuilder and ratedpeople or feed back is all genuine customers who we valve,on this job we were not going to compremise my safety and the safety of my saff,the customer wanted me to hoiste myself from a short ladder into her loft space(which I would have to do several times0,we had a longer ladder which unfortunately would not go around her staircase we offered to call back with another ladder,as said before our feedback is very good and we keep our customers happy and do a good job,i hope this 1 feedback doesnot discourage you from using us,please read our other feedbacks from our good customers thanking you chris robbins.
Outside tap to be fitted Plumbing
Excellent and professional service - Chris was very personable and completed the job quickly to a high standard. Very pleased with my new outdoor tap! Highly recommended, thank you.
homeowner - 7th Oct, 2013 Positive feedback
Gas Pipework Rerouting Gas Work
very efficient,timely and honest
osman - 6th Oct, 2013 Positive feedback
Lamp rewiring Electrical
Very prompt and efficient, always very helpful and has offered lots of advice in other areas we needed too!
bethchellingworth - 24th Sep, 2013 Positive feedback
New boiler installation (and quote) Central Heating
Had to replace my old boiler and cylinder for a new combi-boiler and Chris was the right choice.
Quote was reasonable and there was no surprise extra fees in the end, I paid what he quoted.
Very happy with the end result, it was a neat job. Hopefully I don't need to get any gas work done soon but whenever I do I will surely hire Chris again.
almeidah - 17th Sep, 2013 Positive feedback
duncan_19 - 3rd Sep, 2013 Waiting for feedback
Installing a socket for an electric cooker Electrical
Very pleased with the work done They arrived on time, completed the work well and cleared up properly. The cost was also very reasonable. I would definitely recommend Saturn Intallations
homeowner - 24th Aug, 2013 Positive feedback
Chris and his team did a great job removing a radiator and installing two new ones in different location in room. They also relocated some power points. Good job. Friendly, efficient service and a reasonable price. I would definitely recommend Chris and will be getting him back for some more smaller jobs in the house soon.
homeowner - 18th Aug, 2013 Positive feedback
Move radiator pipes Plumbing
jordi_cayuso - 17th Aug, 2013 Waiting for feedback
Gas smell in the kitchen Gas Work
Great service, thanks a lot!
The problem was fixed in no time. Chris gave me good advice as well.
I will definitely use his services again.
deyan - 14th Aug, 2013 Positive feedback
Duel fuel cooker Gas Work
Christopher has a very professional manner and came in and carried out work to a high level. very happy with results and will definitely call on him again. thanks
breakboye - 12th Aug, 2013 Positive feedback
Installation of dishwasher Plumbing
Chris fitted our dishwasher very efficiently and charged reasonable price. He is friendly and professional, Definitely will hire him again in future and recommend him highly.
homeowner - 4th Aug, 2013 Positive feedback
Very prompt and thorough with reasonable quote.
clapton29 - 1st Aug, 2013 Positive feedback
Central heating assessment/valuation Central Heating
gryzbon - 29th Jul, 2013 Waiting for feedback
Gas safety certificate Gas Work
Happy with the work he did
arame - 28th Jul, 2013 Positive feedback
Drill hole for extractor fan Handyman
Very good communication. Chris rang back when he said he would. They came when they said they would.
Chris and Ron drilled the fan hole very carefully, managed to not crack any bathroom tile, finished off the job externally well.
This is inherently messy work and they cleaned up afterwards.
pgoncalv - 23rd Jul, 2013 Positive feedback
Chris responded promptly to our request for an estimate with a clear explanation of the work involved, the time to complete and the cost. The work was carried out exactly as described by a very professional team who took the time and care to make sure all the aspects of the work were completed properly with all the care and attention you would expect. We cannot recommend highly enough and we will certainly be using Chris and Saturn Installations again for any plumbing or associated works we have in the future.
homeowner - 23rd Jul, 2013 Positive feedback
Chris has a great personality, along with being very professional. He first came around when my light switch flicked. As soon as I saw him, I realized that I am in safe hands and this guy will be able to deal with the problem. He put his own switch (unlike some other companies offering you to buy all the tools, when they can simply come around and do the fitting), and gave a very reasonable and competitive quote. I then asked Chris to change my old fuse box and fit a protective bonding conductor to my gas pipe. The job was done perfectly. I should note that Chris is also a gas engineer, so I was very comfortable with him checking my boiler and connecting the internal gas and water pipes to the earth terminal. He knows what he does and is happy to talk you through the job he is doing at your premises. I will definitely hire him again.
nade_76 - 21st Jul, 2013 Positive feedback
Positive Client Reference taken by MyBuilder Electrical
Chris came to work for us about 3 to 4 weeks ago. We were doing over our kitchen, I was doing the work myself but we needed someone to come in and do some work for us. Chris installed the electrics in the kitchen, he moved the electrical points and installed the free standing cooker as well as putting in two new light fittings.
We then had him back two weeks later to install an extractor fan and then he boarded up and rendered the walls in the loft. He even came back two days after to paint the walls and install the light fittings for free!
His quote was reasonable and he explained the work he was going to do very clearly. He also explained that this work had been done badly and that he was to correct it to make it safe. He made me feel reassured and I was very happy with the way the whole thing was carried out.
Client Reference Reference feedback
Positive Client Reference taken by MyBuilder Central Heating
Chris took out an old boiler and replaced with a new one, whilst also installing new radiators for us.
The quality of the work was excellent. We went away for a couple of days and felt comfortable enough to leave Chris to get on with the work.
He's done a couple of other little bits for us and we've always found him considerate and polite.
We've had no problem whatsoever with Chris and would be happy to recommend his service.
Client Reference Reference feedback