Real oak tree surgeons
- Lingfield
- Member since Feb 2020
- 31 reviews • 90% positive rating
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Professional tree surgeon wanted with chipper Tree Surgery
Was not a good experience.
jay47134 - 5th Jun, 2023 Negative review
Real oak tree surgeons's reply:
Not a good experience for both sides
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Tree felling and garden clearance Tree Surgery
Phil was efficient and quick with his quote.
He grasped what we wanted to be done and understood what we were trying to achieve.
Phil and his team then carried out the work quickly, efficiently and at the price quoted. We also had a few extra bits and pieces added onto it which were also reasonably priced.
They are a good group of lads, self-sufficient and just get on with the job which is exactly what you want.
We will definitely be using them again, and I’ve already recommended them to family and friends.
Highly recommended.richard_1qti - 2nd Jun, 2023 Positive review
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Remove long-dead ivy from trees Tree Surgery
peter66223 - 21st May, 2023 Waiting for review
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Cut down remnants of previously trimmed tree Tree Surgery
Thanks Phil for a timely and professional job. The work was carried out quickly and above expectations, throwing in for free a few other small jobs and some excellent advice on upkeep for other trees present. As a bonus the garden was left tidy while Phil was also polite and friendly. I would definitely hire him again for any work needed.
steve61421 - 2nd Apr, 2023 Positive review
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Sycamore to stump Tree Surgery
hannah_652 - 26th Mar, 2023 Waiting for review
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Trim my back garden Tree Tree Surgery
Great job arrived on time and did a good job. Will use again.
obidi66944 - 25th Apr, 2022 Positive review
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Tree removal Tree Surgery
Real Oak did a fantastic job they where careful and very tidy ,i have already recommended this company to friends ,and they will be doing more work for me in the future.
soundrie24123 - 28th Feb, 2022 Positive review
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Tree cutting and hedge Tree Surgery
Philip and his his team did a great job cutting the hedge and cutting and reshaping the our magnolia tree very good service first time using them definitely recommend them
sanjay80513 - 12th Feb, 2022 Positive review
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Topping of bay tree and other jobs Tree Surgery
Friendly, knowledgeable and good advice given. Great job completed, would use again and would recommend 😁
kben - 6th Feb, 2022 Positive review
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Tree removal Tree Surgery
Phil is extremely professional and cleared the fallen tree in my garden very efficiently. I would highly recommend hiring him.
jean18685 - 15th Jan, 2022 Positive review
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2 trees cut down Tree Surgery
lw59633 - 11th Jan, 2022 Waiting for review
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Felling job = Debris left on site for disposal by owner Tree Surgery
peter38810 - 17th Sep, 2021 Waiting for review
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2 x tree to fell (4m and 2.5m) Horsham, easy access Tree Surgery
Phil quoted over a message and I was happy with the price, he came when he said he would and kept the garden as tidy as possible after he had finished.
Would highly recommend Phil and his team
daniel16878_12 - 17th Sep, 2021 Positive review
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Trimming garden hedge Tree Surgery
Did a great job trimming my garden hedge. Very professional and cleaned away everything nicely. As I was happy with their work I have asked them to come back next week to do some more work for me. I would recommend them.
cuppycake - 7th Mar, 2021 Positive review
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Tree surgery Tree Surgery
Very pleased with the work carried out, punctual and reliable service. Everything was left tidy when the work was finished. Recommend Real Oak.
Stuart. Sutton.stuart22198 - 7th Mar, 2021 Positive review
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Laurel branch chipping Tree Surgery
I have a fair amount of tree work to undertake over the next few weeks and it's always a leap of faith to find a new contractor. I have to say that I have found Phil both helpful and honest in his approach. The first phase was completed quickly and the garden left in an immaculate state - and what a difference!
I couldn't recommend Phil highly enough and I know that I will continue to use him and his team over the coming years.richard16870 - 5th Mar, 2021 Positive review
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Prune trees in garden Tree Surgery
Very pleased with Phil's work, communication was excellent - he's a really nice and friendly guy. He knew exactly what we wanted and carried it out brilliantly. Tidied up after all the work was done. Would definitely recommend.
steven71962 - 17th Feb, 2021 Positive review
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Trim trees Tree Surgery
Very satisfied by the job done by Phil. Lovely familly business. Communication was easy, Phil took the time to explain to us what work needed to be done and what would be the best for the trees.Once quoted, work was done within a few days.
Work was quick efficient and Phil and his team were lovelyclemence90800 - 2nd Feb, 2021 Positive review
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Large tree removal Tree Surgery
Very prompt response and competitive price. Arrived on time and completed job. Cleared all debris. Very happy with the service and i am using them again for other work I need Would highly recommend
miss49454 - 24th Jan, 2021 Positive review
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Topping of 2 trees and possible removal of other Tree Surgery
Very pleased with the work carried out by Phil and his team. From responding to my advert right through to the completion of work, Phil was very professional and I would highly recommend his services. The team were polite, efficient and skilled. They left our garden in an immaculate condition and were very reasonably priced.
rmoet215 - 10th Jan, 2021 Positive review
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Remove 60ft conifer Tree Surgery
Couldn’t be happier with the work carried out by Phil and the team, he quoted and carried out the work promptly and professionally, leaving the garden in a better state then when he arrived. It was a big tree damaged in the storm, Phil and the team made the job look simple.
Thanks real oak tree surgeonslexi31675 - 31st Dec, 2020 Positive review
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Remove one tall tree, and poss stump grinding Tree Surgery
Excellent service from Phil and his team. Even though they are working outside, Phil has ensured that he and his team provide a safe service during these current times. very friendly and easy to do business with, and the cheapest quote we received, by far!
teresa25324 - 23rd Nov, 2020 Positive review
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Urgent help needed, branch removal Tree Surgery
lexi31675 - 15th Nov, 2020 Waiting for review
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Tree removal on fence line Tree Surgery
The team arrived on time and got straight to work. Worked really quickly and effectively, did a fab tidy up too. Was a good value for money for the work they did as it was not an easy job, will definitely use them again.
charlotte16941 - 6th Nov, 2020 Positive review
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Remove single Tree Tree Surgery
Great service from Phil, he popped round on the Sunday, offered a very competitive price and went through his approach to tackling the job at hand. We agreed for him to start the job at 9am the following morning. Bang on 9 Phil was here and ready to commence work. the work was complete in little over an hour with no distraction to myself or neighbors. After he had finished Phil took all of the waste with him and tidied up. Great job, great service and very personable. I have passed his details to my neighbors and would recommend this service to anyone who is looking for a great tree surgeon.
gregory29148 - 2nd Nov, 2020 Positive review
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Tree overhanging branches of tree Tree Surgery
Phil’s work was carried out on time, very professional, completed the job to a very high standard and cleaned the place on completion. He was very friendly, explained how he was going to carry out the job prior to starting and he had excellent knowledge of trees. I was very happy with his work, would recommend him and would not hesitate to hire him again.
charan_46 - 29th Oct, 2020 Positive review
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Small front garden revamp Landscaping
Phillip was very courteous, punctual, friendly, enthusiastic, professional, attentive and we liked him from the moment we started the process of requesting a quote right through to the after care of the garden. We have had so many compliments about the front garden. We would recommend him in a heart beat.
martin14020 - 22nd Oct, 2020 Positive review
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Tree removal Tree Surgery
Worst mybuilder experience so far, Philip arranged with us to come and do the job of removing a number of trees and did not show up to do the work, excuses were made by him and I gave him the benefit of the doubt and arranged for him to come and carry out the work the following week, AGAIN he did not show up. I wasted two days which i took off from work. Fed up I placed the job on another building trade website and was contacted by Philip AGAIN, unbeknown to him he had requested again to quote for a job he already failed to carry out on two previous occasions when i pointed this out to him he proceeded to verbally abuse me shouting profanities and language I would not dare write on here, but which I recorded every word of should he deny he's unacceptable behaviour. Unprofessional, untrustworthy and disrespectful, definently do not use!
property7 - 16th Oct, 2020 Negative review
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Tree maintenance Tree Surgery
abi_95 - 26th Jul, 2020 Waiting for review
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Conifers cut and chip Tree Surgery
Very friendly people and done a professional job. Would like to use him again.
wang93024 - 10th Jun, 2020 Positive review
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Trim or Remove Pine Tree and waste Tree Surgery
Phil and team did an excellent job cutting down the eight meter plus Pine Tree and removing all the rubbish in a very safe manner.
Their service is much appreciated.roney39503 - 17th May, 2020 Positive review
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Fell and remove cypress tree. Tree Surgery
The job was straight forward – remove a 25ft conifer from a rear garden in 3 hours. Philip and his assistant were amiable and professional. They used the correct safety equipment – PPE – and carried the work correctly, quickly, efficiently and cleaned up afterwards. Good guys both.
andy95241 - 17th May, 2020 Positive review
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A number of trees requiring work Tree Surgery
estelletague - 11th May, 2020 Waiting for review
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Cut down 1 tree including stump Tree Surgery
natalie57024 - 9th May, 2020 Waiting for review
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Cut down 2 medium size trees and cut logs for fire wood Tree Surgery
I highly recommend Reak Oak Tree Surgeons. They are professional, proficient and personable. They called ahead to inspect the trees and job before giving a quote, and then gave a very competitive quote on the spot. After seeing that I was hoping to get this job done before subsequent garden work, they were able to return within two days to carry out the work as agreed.
In a few years, I expect I'll need to hire someone to cut down part of a very large oak tree that is encroaching onto a neighbouring property, and Real Oak Tree Surgeons will be the company I call.
david73046 - 9th May, 2020 Positive review
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Removal of multiple trees Tree Surgery
Do not use this company - they are completely unreliable and a bunch of cowboys. Phil came and quoted the removal of some trees from our back garden which we accepted without negotiation. Him and his team arrived to carry out the job on the Monday morning but after an hour they hadn’t started. Phil then knocked to say one of his tools wasn’t working and would start another day and proceeded to pack up the van to leave. We asked him to start that day anyway and come back to finish the job when he had all the equipment as the tool he was missing did not impact the first part of the work. We even agreed to do part payment. He said he would go and get the tool and would be back in 30 mins. He left, with his team, and we never saw him again. I have called him on several occasions but his phone was switched off immediately after he disappeared.
I have never come across someone so dishonest in their treatment of a client. We waited for him to come back as he told us he was a man of his word. Avoid.
chris84_35 - 4th May, 2020 Negative review
Real oak tree surgeons's reply:
Morning Chris.
I would like to start by apologising for the way you feel.
You have Mis used the term cowboys to describe our professional highly skilled company.
Which you can clearly see via pictures of other work we have carried out.
The term cowboy would imply we carried out work to a shoddy standard at an inflated price.
You didn’t part with a penny of your money nor did we touch the trees.
Would you have been happier with a job half finished? Or a job that we said we now couldn’t unfortunately start due to unforeseen circumstances!
It came to Phils attention that the machine available was not working correctly. He informed you of this and said he was uncomfortable to start a job that he wasn’t able to see through to the end and would prefer to start if and when a machine adequate enough to complete the work could be located (hired)
Phillips phone was not switched off on leaving! We tend not to let customers know what goes on behind the scenes and stay as professional as possible at all times. We was unfortunately broken into on Sunday evening the night before the work was due to start at your property, the phone (in the 4x4) along with a 4x4 and machinery including the stump grinder was stolen during this break in. The phone was blocked from first thing Monday morning, it should however be back on this afternoon when the new phone/sim arrives.
I would be more than happy to discuss this further via phone or email.
Many thanks
Nadia (receptionist) -
Tree cutting Tree Surgery
With few words Phil is the man for the job, very friendly, quick and safe workmanship.
eddevolli - 3rd May, 2020 Positive review
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Tree and bush removal Tree Surgery
Excellent from beginning to end!!
Prompt quote, very good prices. Professional friendly and efficient. Gets the job done at great standards. Reliable sticks to quote. Done even more than expected and left the garden in a better state! Would highly recommend!!!!user_1n08 - 26th Mar, 2020 Positive review
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Trimming and topping large tree Tree Surgery
berry_property - 17th Feb, 2020 Waiting for review
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Reduce large oak tree by 20% Tree Surgery
jennieb38 - 16th Feb, 2020 Waiting for review