R.C.Tiling

  • Kitchen - tiling between the worktop and cupboards

    I have absolutely no reservation in recommending Ray for tiling work. He completed our kitchen tiling job swiftly, efficiently and to a very high standard indeed! He was punctual, polite and his wealth of experience shone through. I will be using Ray for any further tiling work I have. Thanks Ray!

  • Full bathroom tile

    We hired ray to tile our bathroom floor and walls , he wasn’t the cheapest but when quoting he seemed a nice genuine guy who stated he had many years of experience hence why he got the work .

    Ray completed the job within three days . On completion there were several tiles that were out and quite a few areas of grout missing .

    I raised the issues with ray and he rectified them before payment, the best he could . However one week on we are noticing more problems ie grout missing and its cracking and crumbling, because we chose grey grout it’s extremely noticeable and now we are unable to remove tiles so we are just going to have to live with it . I am unsure if this is because of poor materials or the consistency was wrong when mixing up .

    I am disappointed with the finish and I’m now having to pay again for things that the job should of covered . ie missing silicone sealant and poor grouting . We didn’t feel able and confident enough to trust ray to rectify it a second time.

    Ray is a nice man but his “ lick and stick “ approach to tiling seemed a little rushed and not to the standard expected from a professional.

    R.C.Tiling's reply:

    I was very surprised to read Alan's comments on his bath room. When I finished the tiling Alans' wife came to look at the bathroom and said it was lovely and that Alan would be home at 5.30 to pay me. About 5 pm I received a text from Alan to say that they were 2 tiles he would like changed and a couple bits of grout to do. I returned to his home straight away & Alan pointed out the 2 tiles. I removed the tiles and refitted them. Alan then inspected them and said they were fine. We both then went over the grout, found 2 or 3 small pieces of grout that had had been missed. I then re grouted them, Alan then said it was now fine and thanked me and paid me. I told Alan that if he had any problems to let me know. I have had no contact from him since. If I am not told of any problems, I can't fix them. As for the siliconing I told Alan I can't put silicone on grout that was still wet and when his plumber comes back he will runt it around the bath. If he does not do it, to phone me and that I will pop back and run a silicone cill around his bath. Again, I have never been asked to do this. Alan and his wife were very nice people to work for and I am sorry for the comments he has made. As I tell all my customers, if they have any problems phone me and I will be only to happy to come back and sort it for them. Ray Cook

  • Tiling of kitchen

  • Kitchen floor tiling

  • Bathroom tiling - 15 m2

    Ray has done a wonderful job in our bathroom and got over little problems with no hassle. He was prompt from quote to finish, worked solidly without breaks each day, and was a delight to have around by being constantly cheerful. He obviously enjoys his job. We are delighted with the end product and can't wait to complete our project when we can stand and admire his work and ours. Thank you Ray.

  • Kitchen Retiling

  • Tiling on kitchen walls

    Very happy with my kitchen wall tiling , Ray came when he promised to and completed the job on the day . Highly recommended

  • Tile Bathroom Floor

  • Bathroom floor to ceiling

    What a lovely man, so helpful and friendly! Job done in good time, he is neat and tidy and his work friend very polite and helpful.
    Bathroom looks amazing!! Couldn't be happier, so much better than I dreamt of. The finish around the window is great with a nice trim.
    Waited 6 months to find someone with experience, that I felt comfortable having in my home and at good price with no hidden cost.
    I paid exactly what I was quoted! I was not to pay until work was completed which made my day as it's always a worry handing money over.
    I will be handing his card to friends who need work doing.
    Thank u so much!!

  • Tiling for kitchen walls

  • 17m2 Bathroom Wall tiling

  • Kitchen/Utility wall tiling

    Ray is a good bloke, he arrived on time and completed the job on time and for a decent price.

    Overall quality is good but there are a few niggles that could have been easily avoided, mainly missing edge trim in places and a tile here and there not laid flat. I'm in construction personally on a commercial basis and have fairly high standards so likely picking things up that most won't.

    R.C.Tiling's reply:

    I was surprised with the feedback from Daniel. The following day after I finished the job I phoned Daniel to see if he was pleased with the job he said was happy with it & would give me good feedback. At no time did he say there were any problems.

    I tell all my customers that I guarantee my work and if they have a problem to contact me and I would be happy to sort it out. Daniel said that overall the quality was good at no time did he contact me to say anything different.

    I am surprised he has taken him nearly 6 weeks to bring this to my attention, if he had contacted me I would have been more than happy to sort it out. Daniel was a very good customer to work for and I got on well with him and his family.

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