• Boiler Installation

    very friendly and knowledgeable.
    happy with the result, i left keys while i was away on holiday and the job was done without any hiccups.
    very professional.

  • Full central heating installation including boiler

    Neil was professional from the first moment he arrived, with great communication, and a lot of patience in explaining options, issues and solutions to two nervous first-time owners! High quality work, took great care of the floorboards, and we've already recommended him to friends.

  • 1 bed flat - new central heating system required

    Neil was great. Prompt, efficient and great communication. A really nice guy too. I will use again in the future.

  • Boiler replacement

    Booked Neil to fit in a new boiler. What a great job he made. Definitely recommend to others and my friends too. Thanks again Neil.

  • Service boiler and gas fire

    Very professional and great at explaining the issues and options. Made every effort to get parts in and fix the problem fast. We will definitely be going back to Neil.

  • Boiler Repair

  • New central heating system

    Neil is a pleasure to work with: pleasant, calm, honest, totally reliable, thorough and he does everything properly. He fitted a new gas central heating system in my flat and wasn't happy until everything was just so, despite giving a very competitive quote. He works with copper pipes and makes them look like a work of art, rather than cheaper, clunkier, plastic. I have already recommended Neil to several friends and family members and he's now working on my bathroom. He's your ideal tradesman and went out of his way to accommodate me; I just wish they were all like this! I'm delighted with his work and strongly recommend him.

  • gas boiler replacement

    Neil McKay came when arranged and on time. Was very thorough preparing for
    the job; started on time and worked very hard and consistently (leaving
    several cups of coffee undrunk!). Thought through all the problems arising
    from an old plumbing system and came up with all the solutions. We now have
    a heating system which feels as if it's been designed by NASA. Workmanship
    excellent; explanation of what he was doing very clear; cleared up after
    him and we are delighted with his manner, reliability and of course the
    workmanship. Clearly we have no qualms about recommending him for any
    plumbing job

  • Pre-winter boiler check

    Neil did the check up of our boiler in our new flat. He gave good advice and left the place in perfect condition. Would recommend.

  • Require a new combi boiler

    Excellent workmanship carried out by Neil in renovating my bathroom and renewing Combi boiler. All work was carried out in agreed timescale and home was left in pristine condition . Would highly recommend Neil and would most definitely use Plumbfaster again

  • Fix new gas hob, electric over and hood

    Very good workman, was very methodical and did a really good job connecting my gas hob and putting in a new pipe. Recommend him to anyone

  • Shower repair/replacement

    Good advice, good comms. Job well done. Recommended.

  • fix boiler - water running hot and cold

    Excellent work, no complaints. Can't really say any more than has already been said on previous feedback. Would definitely use again and comes very highly recommended.

  • Boiler repair

    Neil was incredibly efficient and informative throughout the job. He was extremely professional but also a pleasure to be around while working in the flat. As new issues with our old boiler were discovered, Neil quickly decided on what action to take and would ensure he came back as soon as he got the parts needed. We are very happy with the result and feel much safer, and warmer, now he has fixed it, checked it over and gone the extra mile to ensure its safety. Couldn't recommend enough!

  • no hot water in bathroom

    Quick, reliable, tidy good result. Very happy! Thanks

  • Boiler Service - pilot light does not stay on

    A great guy. Turned up exactly when he said he would, worked non-stop until my boiler was fixed and even cleaned up after himself. Recommended.

  • Gas reconnected and water switched on

    Absolutely fantastic service. I really can't recommend highly enough. Really nice guy and job completed there and then. First class service!

  • fitting gas fire

    Excellent job done for us. Thank you very much for your rescue. Highly recommended and we have asked Neil to give an estimate for another possible job.

  • Gas shower unit

    Neil made a big effort to see us ASAP to assess what needed done on the power unit on our shower, and did an excellent job in the sourcing and installation of a replacement unit. I would for sure hire him again and recommend him to others.

  • Disconnect and then connect a range cooker

    Terrifically good. Neil came at short notice to help with the installation of a range cooker. The job had a couple of unforeseen snags which he worked through in a thorough and practical way. Neil does what he says he will, charges a very reasonable fee, and works carefully and quickly, talking through every stage of the job. All done in good time and no mess left. Can recommend him very highly.

  • Boiler service

    Good service and good price.

  • Installation of new gas cooker & un-install existing

    Hi, hired Neil to uninstall old gas cooker and install new large cooker. Am very impressed with the service - Neil was very helpful, courteous and professional regarding the job. Kept in touch about when he would arrive etc and very informative about the process. Even called after a few days of installation to make sure everything was ok. Will definitely be recommending him to friends, family and colleagues, and will definitely be using him again!

  • install gas pipe to fire place in new house

    Neil did an excellent job laying new gas connection for fire. Very neat and clean workmanship at a very competitive cost. Would certainly use this tradesman again for any future plumbing or gas work.

  • Combi-boiler dripping and no central heating

    Good service and arrived on time and good customer service and follow up. I will be using PlumbFaster again.

  • gas fire thermo couple replacement

    Neil has done excellent work for us! I highly recommend him to other people!

  • Bath tap replacement

    Excellent job and friendly service, would happily recommend to friends.

  • Repair leaky drainage pipe from kitchen sink

    Neil has provided us with first class service from beginning to end. He was also on-hand after finishing the job to answer questions and came back to the house promptly when we thought there was a problem (which there wasn't) and has been extremely helpful through all our dealings with him. Neil is also 100% reliable, very courteous professional and tidy and it has been a pleasure having him in the house - he is a really nice guy. We have already asked him to do some additional jobs for us, and have recommended him to our next door neighbour. The only worry is that word will get out how good he is and he will get booked up really quickly and won't be free the next time we want to use him!

  • Under bathroom sink work and re-tiling after

    Really good job. Quick and was done what was needed. Friendly service. Will definitely recommend to friends.

  • gas cooker

  • Appliance fitting

    The engineer was quick to arrive got the job finsihed to a high quality standard and cleaned all mess made. I will not hesitate to rehire Plumb Faster in the future.

  • Dripping Shower and bath plumbing repair

    Neil has fulfilled what turned out to be a complicated job effectively, fast and at a very competitive rate. He sourced a leak due to bad plumbing, made good and reasonable suggestions as to how to repair, refitted the cartridge on a Mira shower mixer tap, replaced the silicone seal round the bath and serviced the boiler. All with accompanying service sheets. He also left the bathroom immaculate. Neil was punctual and with a good disposition. I have certainly found myself a good plumber and highly recommend Neil to anyone looking for plumbing or gas works(gas safe certificate held). He was honest in his advice and inspired confidence.

  • Annual service of gas boiler & gas fire

    Excellent service from Neil, quick response to quote request, able to fit the job in with my holiday despite the short notice. On the day even got in touch to say could come early if it suited me as had finished previous job early. Work done efficiently and tidily and even made the time to fix a couple of issues that someone was supposed to do previously but hadn't. Explained everything well too. All in all very happy and would definitely recommend.

  • Disconnect and remove a radiator

    Can't speak highly enough of Neil. He arrived when he said he would, explained the job, carried it out well, and charged a reasonable amount. He is also a lovely, cheery, polite person. What more could you ask for?

  • Shower repair or replacement

    Neil was a pleasure to deal with. Great communication and very prompt and knowledgable. He seems very honest and I will definitely use him again infact I hope he'll be installing a new gas cooker soon.

  • Positive Client Reference taken by MyBuilder

    As an architect I wanted to redevelop our new property into a modern, highly efficient dwelling with the ability to expand with our family with the minimum of alteration to the services we decided on fitting, on enlisting Neil from Plumbfaster he was more than prepared to sit down and discuss at the early stages, every portion of the fit out providing costings for each aspect, this allowed my choice of specification and budgeting to be right on the button. Quality of workmanship is top notch, communication is great, certainly has pride in his work and enjoys what he does. Ive recommended a number of times for full dwelling heating system refits, down to a leaking radiator with clients returning more than satisfactory reports each time.

  • Positive Client Reference taken by MyBuilder

    I'm a property developer, so I've been through my fair share of plumbers over the years, I always find them one of the most difficult trades to deal with. It was a breath of fresh air to come across Neil at Plumbfaster, I hadn't used him before so I was taking a risk to use him on one of my larger jobs. I'm glad I took that risk as Neil offered a very professional service, and finished the job which consisted of a new heating system, strip out and re-fit of existing bathroom and kitchen, and also a new gas supply on time and on budget with a friendly smile and great communication throughout. I can't speak more highly of Neil at Plumbfaster and I've already happily recommended him to friends and business associates as being in the job I'm in I'm constantly being asked for good tradesmen. After all the years of searching for the right plumber/heating engineer it seems I've finally found the right one who fits all my criteria, reliable, very reasonably rates, top class workmanship, but most of all a very nice person to work with, and a joy to have on your job.