- Member since Jun 2013
- 34 feedback comments, 100% positive
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Boiler Installation Gas Work
very friendly and knowledgeable.
happy with the result, i left keys while i was away on holiday and the job was done without any hiccups.
roberthewitt - 14th Jan, 2016 Positive feedback
Full central heating installation including boiler Central Heating
Neil was professional from the first moment he arrived, with great communication, and a lot of patience in explaining options, issues and solutions to two nervous first-time owners! High quality work, took great care of the floorboards, and we've already recommended him to friends.
bryonymj_45 - 29th Nov, 2015 Positive feedback
1 bed flat - new central heating system required Central Heating
Neil was great. Prompt, efficient and great communication. A really nice guy too. I will use again in the future.
stevenparchitect - 23rd Sep, 2015 Positive feedback
Boiler replacement Central Heating
Booked Neil to fit in a new boiler. What a great job he made. Definitely recommend to others and my friends too. Thanks again Neil.
gamapol - 20th Sep, 2015 Positive feedback
Service boiler and gas fire Gas Work
Very professional and great at explaining the issues and options. Made every effort to get parts in and fix the problem fast. We will definitely be going back to Neil.
ruth_whyte - 7th Apr, 2015 Positive feedback
Boiler Repair Central Heating
wee-cal - 17th Jan, 2015 Waiting for feedback
New central heating system Central Heating
Neil is a pleasure to work with: pleasant, calm, honest, totally reliable, thorough and he does everything properly. He fitted a new gas central heating system in my flat and wasn't happy until everything was just so, despite giving a very competitive quote. He works with copper pipes and makes them look like a work of art, rather than cheaper, clunkier, plastic. I have already recommended Neil to several friends and family members and he's now working on my bathroom. He's your ideal tradesman and went out of his way to accommodate me; I just wish they were all like this! I'm delighted with his work and strongly recommend him.
louise_651 - 2nd Dec, 2014 Positive feedback
gas boiler replacement Central Heating
Neil McKay came when arranged and on time. Was very thorough preparing for
the job; started on time and worked very hard and consistently (leaving
several cups of coffee undrunk!). Thought through all the problems arising
from an old plumbing system and came up with all the solutions. We now have
a heating system which feels as if it's been designed by NASA. Workmanship
excellent; explanation of what he was doing very clear; cleared up after
him and we are delighted with his manner, reliability and of course the
workmanship. Clearly we have no qualms about recommending him for any
david_gibson - 21st Oct, 2014 Positive feedback
Pre-winter boiler check Central Heating
Neil did the check up of our boiler in our new flat. He gave good advice and left the place in perfect condition. Would recommend.
anthony_561 - 21st Oct, 2014 Positive feedback
Require a new combi boiler Central Heating
Excellent workmanship carried out by Neil in renovating my bathroom and renewing Combi boiler. All work was carried out in agreed timescale and home was left in pristine condition . Would highly recommend Neil and would most definitely use Plumbfaster again
scarson_57 - 2nd Sep, 2014 Positive feedback
Very good workman, was very methodical and did a really good job connecting my gas hob and putting in a new pipe. Recommend him to anyone
sena_26 - 20th Aug, 2014 Positive feedback
Shower repair/replacement Plumbing
Good advice, good comms. Job well done. Recommended.
paul_147 - 12th Aug, 2014 Positive feedback
Excellent work, no complaints. Can't really say any more than has already been said on previous feedback. Would definitely use again and comes very highly recommended.
cgh_43 - 5th Aug, 2014 Positive feedback
Boiler repair Central Heating
Neil was incredibly efficient and informative throughout the job. He was extremely professional but also a pleasure to be around while working in the flat. As new issues with our old boiler were discovered, Neil quickly decided on what action to take and would ensure he came back as soon as he got the parts needed. We are very happy with the result and feel much safer, and warmer, now he has fixed it, checked it over and gone the extra mile to ensure its safety. Couldn't recommend enough!
cosmoblake - 5th Aug, 2014 Positive feedback
no hot water in bathroom Plumbing
Quick, reliable, tidy good result. Very happy! Thanks
surfgirl - 23rd Jul, 2014 Positive feedback
Boiler Service - pilot light does not stay on Central Heating
A great guy. Turned up exactly when he said he would, worked non-stop until my boiler was fixed and even cleaned up after himself. Recommended.
mercurykev_10 - 22nd Jul, 2014 Positive feedback
Gas reconnected and water switched on Central Heating
Absolutely fantastic service. I really can't recommend highly enough. Really nice guy and job completed there and then. First class service!
craigr_40 - 8th Jul, 2014 Positive feedback
fitting gas fire Gas Work
Excellent job done for us. Thank you very much for your rescue. Highly recommended and we have asked Neil to give an estimate for another possible job.
tedb222 - 8th Jul, 2014 Positive feedback
Gas shower unit Gas Work
Neil made a big effort to see us ASAP to assess what needed done on the power unit on our shower, and did an excellent job in the sourcing and installation of a replacement unit. I would for sure hire him again and recommend him to others.
jo_johnstone - 3rd Jul, 2014 Positive feedback
Terrifically good. Neil came at short notice to help with the installation of a range cooker. The job had a couple of unforeseen snags which he worked through in a thorough and practical way. Neil does what he says he will, charges a very reasonable fee, and works carefully and quickly, talking through every stage of the job. All done in good time and no mess left. Can recommend him very highly.
allison_38 - 2nd Jul, 2014 Positive feedback
Boiler service Central Heating
Good service and good price.
rvasey - 30th Jun, 2014 Positive feedback
Hi, hired Neil to uninstall old gas cooker and install new large cooker. Am very impressed with the service - Neil was very helpful, courteous and professional regarding the job. Kept in touch about when he would arrive etc and very informative about the process. Even called after a few days of installation to make sure everything was ok. Will definitely be recommending him to friends, family and colleagues, and will definitely be using him again!
belleb - 16th Jun, 2014 Positive feedback
Neil did an excellent job laying new gas connection for fire. Very neat and clean workmanship at a very competitive cost. Would certainly use this tradesman again for any future plumbing or gas work.
barleyrig - 10th Jun, 2014 Positive feedback
Combi-boiler dripping and no central heating Central Heating
Good service and arrived on time and good customer service and follow up. I will be using PlumbFaster again.
sunnybears - 4th Jun, 2014 Positive feedback
gas fire thermo couple replacement Gas Work
Neil has done excellent work for us! I highly recommend him to other people!
katie_746 - 23rd Sep, 2013 Positive feedback
Bath tap replacement Plumbing
Excellent job and friendly service, would happily recommend to friends.
rich_8078 - 7th Sep, 2013 Positive feedback
Neil has provided us with first class service from beginning to end. He was also on-hand after finishing the job to answer questions and came back to the house promptly when we thought there was a problem (which there wasn't) and has been extremely helpful through all our dealings with him. Neil is also 100% reliable, very courteous professional and tidy and it has been a pleasure having him in the house - he is a really nice guy. We have already asked him to do some additional jobs for us, and have recommended him to our next door neighbour. The only worry is that word will get out how good he is and he will get booked up really quickly and won't be free the next time we want to use him!
jf_derry - 23rd Aug, 2013 Positive feedback
Really good job. Quick and was done what was needed. Friendly service. Will definitely recommend to friends.
sswanney - 22nd Aug, 2013 Positive feedback
gas cooker Gas Work
alison_812 - 21st Aug, 2013 Waiting for feedback
Appliance fitting Gas Work
The engineer was quick to arrive got the job finsihed to a high quality standard and cleaned all mess made. I will not hesitate to rehire Plumb Faster in the future.
shaun7ee - 21st Aug, 2013 Positive feedback
Neil has fulfilled what turned out to be a complicated job effectively, fast and at a very competitive rate. He sourced a leak due to bad plumbing, made good and reasonable suggestions as to how to repair, refitted the cartridge on a Mira shower mixer tap, replaced the silicone seal round the bath and serviced the boiler. All with accompanying service sheets. He also left the bathroom immaculate. Neil was punctual and with a good disposition. I have certainly found myself a good plumber and highly recommend Neil to anyone looking for plumbing or gas works(gas safe certificate held). He was honest in his advice and inspired confidence.
munrob - 21st Aug, 2013 Positive feedback
Annual service of gas boiler & gas fire Central Heating
Excellent service from Neil, quick response to quote request, able to fit the job in with my holiday despite the short notice. On the day even got in touch to say could come early if it suited me as had finished previous job early. Work done efficiently and tidily and even made the time to fix a couple of issues that someone was supposed to do previously but hadn't. Explained everything well too. All in all very happy and would definitely recommend.
carolyn_52 - 12th Aug, 2013 Positive feedback
Disconnect and remove a radiator Central Heating
Can't speak highly enough of Neil. He arrived when he said he would, explained the job, carried it out well, and charged a reasonable amount. He is also a lovely, cheery, polite person. What more could you ask for?
carrie_ann - 2nd Aug, 2013 Positive feedback
Shower repair or replacement Plumbing
Neil was a pleasure to deal with. Great communication and very prompt and knowledgable. He seems very honest and I will definitely use him again infact I hope he'll be installing a new gas cooker soon.
kirsty_81 - 2nd Aug, 2013 Positive feedback
Positive Client Reference taken by MyBuilder Central Heating
As an architect I wanted to redevelop our new property into a modern, highly efficient dwelling with the ability to expand with our family with the minimum of alteration to the services we decided on fitting, on enlisting Neil from Plumbfaster he was more than prepared to sit down and discuss at the early stages, every portion of the fit out providing costings for each aspect, this allowed my choice of specification and budgeting to be right on the button. Quality of workmanship is top notch, communication is great, certainly has pride in his work and enjoys what he does. Ive recommended a number of times for full dwelling heating system refits, down to a leaking radiator with clients returning more than satisfactory reports each time.
Client Reference Reference feedback
Positive Client Reference taken by MyBuilder Central Heating
I'm a property developer, so I've been through my fair share of plumbers over the years, I always find them one of the most difficult trades to deal with. It was a breath of fresh air to come across Neil at Plumbfaster, I hadn't used him before so I was taking a risk to use him on one of my larger jobs. I'm glad I took that risk as Neil offered a very professional service, and finished the job which consisted of a new heating system, strip out and re-fit of existing bathroom and kitchen, and also a new gas supply on time and on budget with a friendly smile and great communication throughout. I can't speak more highly of Neil at Plumbfaster and I've already happily recommended him to friends and business associates as being in the job I'm in I'm constantly being asked for good tradesmen. After all the years of searching for the right plumber/heating engineer it seems I've finally found the right one who fits all my criteria, reliable, very reasonably rates, top class workmanship, but most of all a very nice person to work with, and a joy to have on your job.
Client Reference Reference feedback