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Master Gas London

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  • Boiler service

    Excellent service, very prompt reply to ad and great work.

  • Gas boiler annual service

    Turned up promptly; very happy with the service received

  • Installation of full new gas central heating system

  • Repair boiler pressure issue

    Very speedy response and job sorted same day. Would definitely use Ed again.

  • Replacement boiler

    Incredible team. Everyone was very helpful, they were great at communicating throughout the process. Work was completed quicker than expected and they were even able to reduce the fee due to some unexpected changes. They seemed very honest and considerate. I will definitely recommend

  • New heating system with megaflow

  • Annual Boiler Service

    Very positive experience, would recommend.

  • Gas safety check

    Ed was great! He was really patient and explained everything to me.

  • Boiler repair - only giving hot water for 1 minute

    Excellent service thanks

  • Move out stove temporarily for re-flooring

    This firm was very helpful, professional and efficient.

  • Gas appliance/pipework compliance check

    Ed was quick to respond, attended and completed our job very very quickly.
    A very personable and honest chap.
    Thanks Ed

  • Home Buyer Gas Inspection

    Ed was awesome! Will use again

  • Combi boiler not igniting

    Really good, explained everything clearly, friendly, polite and professional.

  • Boiler service

    Fantastic. Did a straightforward boiler service check but would highly recommend. Professional, very helpful, and top quality job.

  • Install a radiator

  • Working radiator removal

    Extremely helpful, honest and professional. Highly recommended!

  • Gas boiler replacement

    Ed contacted us promptly, quoted accurately, attended as agreed and kept both ourselves and our tenants informed throughout - highly recommended

  • Boiler check

    Ed was great in checking our boiler and fixing it. We would recommend!

  • Boiler service

    Knowledgeable, and efficient and friendly. Good job

  • Resolve boiler pressure drop issue

  • Check gas supply/provision of gas safety certificate

    Friendly and efficient

  • Gas Safety Certificate

    Reliable and professional service - I would not hesitate to recommend.

  • Heating Engineer Needed This Weekend - Boiler Issue

    Youd be stupid to hire anyone else!

  • Replace old pipework from gas meter to kitchen

    Very happy with the work completed, received instant response and quotation, the team was professional and polite, helped with additional tasks without any extra charges. Will definitely keep contacts for future.

  • Gas safety checks and new boiler

    Great with communication, offered good advice, reasonable price.

  • New gas boiler

    Great job - very professional

  • Broken boiler timer

    Fantastic service - I would highly recommend - prompt, polite and knowledgeable.

  • Gas safety certificate

    Did an excellent and thorough job. Arrived on time.

  • Replace boiler, remove tank and cylinder, reconnect

    Ed and his team were great to deal with, friendly and professional throughout. Tam in particular was very thorough in his assessment of the work involved, and the final price was as per the quote. All the work was done to a high standard. I am very happy and would definitely recommend them.

  • Replace the honeywell and Nest controller

    Friend and responsible.

  • Vaillant Ecotec Pro boiler service

    Ed was very quick to respond and really helpful, both with regards to availability and also explaining the work that he was carrying out. Would definitely recommend!

  • New boiler and water faucet change

    Ed was initially very responsive and friendly. He did a quick job to install the boiler.
    There were things that were not done properly, some of which caused us large additional costs and problems.
    The new boiler caused a change in pressure resulting in a leak that damaged the neighbor's flat below us. Their response was that it is not our problem or theirs. We hoped for a more cooperative and proactive approach. We had to hire another service to find and solve the problem.
    They didn't close the valves or clipped the pipes, according to safety regulations.
    They did not fill out the benchmark measurements, putting the boiler at risk. They took the measurements, but it should have been put in the booklet that stays with us.
    They did not fix a hole left outside in the wall and did not tell us about it so we can act accordingly.
    We asked if we needed council permission. They said no. It turned out it was needed, and we were lucky that the council did not ask as to pay for a retrograde license which is a couple thousand.
    Other things that were not a problem but could have been done better were to take out fully the cupboard after taking out the boiler and take out the pipes that were rendered useless after the new boiler installation. Ideally using all copper pipes and of the same size as existing pipes would be ideal (the pressure measurements were fine so this is just best practice and not a problem).
    Vida Skreb, M.Sc., Ph.D.
    Master Gas London's reply:

    We are truly disappointed that you were unhappy with the work we carried out. I must point out that some vital information is missing from your feedback.
    You called us at 11pm to say the downstairs neighbour had a leak from your flat. We immediately attended the property (free of charge and at midnight) and found no leak on any of our work. We spoke to your neighbour who was adamant it was the stack pipe, which we never touched. We asked if you would like us to assess the rest of the property, but as it was nothing to do with the boiler installation, it would be chargeable. You said you would call the council about the stack pipe first thing the next day and get back to us. You then decided to call Pimlico plumbers who found a leak under your bath (not our work) from a compression fitting, which costs £3.50, and they charged you £1,200 to fix, and decided to make more work for themselves by saying what bad workmanship we had done. Any man/company that charges this much for 1 or 2 hours work should not be believed at any point.
    But STILL wanting to prove our first class workmanship, we arranged for a gas safe & BAXI representative to attend your property, as we are confident in our work, but most importantly to put your mind at ease, but you refused to answer any calls, emails or texts.
    We found you and your partner very lovely people, and are upset you were charged & treated this way by Pimlico Plumbers. Unfortunately, it impossible to please everyone, even though we try.

  • Boiler

    Very quick and the job was efficient

  • Worchester Bosch combi boiler service.

    Master gas, Master class! Highly recommended.

    Ed is a consummate professional and he did a great job servicing my young Worcester Bosch CDi Greenstar boiler. He is extremely knowledgeable, very friendly, efficient, honest and clearly takes pride in his work - ensuring everything is completed to a high standard. He was the quickest to respond and the most informative. 200+ positive reviews says it all!

    Ed always communicated proactively prior to, and during the course of the service. Ed answered all my questions, kept me informed at all times - showing readings and simple charts to make it clear what he had done and of the results. He explained everything in lay terms and gave solid advice and guidance. His demonstrations were also extremely handy. Ed identified and explained oversights/errors made when the magnetic filter was fitted by another engineer; and was quick to find a solution on another matter.

    Shortly after booking Ed, there was a problem with the boiler, which I informed him about. He followed up on the fault code and remedied the issue in super quick time without additional charges; and happily cross-checked with Worcester Bosch on the phone - very reassuring.

    I will definitely use Ed, Master Gas in the future for servicing or any other gas, heating or plumbing matters. I would not hesitate to recommend him to friends, family or anyone looking for a professional, smart, efficient, honest, friendly, clean and tidy gas and heating engineer.

  • Install new boiler

    The MasterGas team did a very good job replacing our boiler and doing all the associated works.
    They gave us a clear and detailed quote, breaking down all the different options, and with clear and fair pricing. I got the impression that they had a very good understanding of what would work best for us, and could give useful advice on our choices around e.g. what boiler brand to get.
    Communication on the day was good, they did an efficient and professional job, and were done in a single day in the end. We were very happy with their work.

  • Boiler service and check

    Thank you My Builder for the opportunity to select Master Gas. They were the best selection I have for boiler check. Ed and Tam were so professional and polite and answered all my numerous questions and explained everything to me. Their contact from first phone call to finish of the job was exceptional. What a find!!! If you need anything to do with your boiler etc these are definitely the guys for you. They made the day flow perfectly and are the nicest most experienced gas engineers you could find and I speak from experience. A massive thank you to them and My Builder.
    Ann Chadd

  • New Boiler Installation

    Ed and team were very friendly and efficient. Communication was clear throughout and they worked hard to get the boiler installed in 1 day despite the awkward and cramped location in the cellar. Recommend very highly.

  • Boiler replacement

    Ed and team did an absolutely fantastic job at replacing our boiler, flushing the system, and moving our stopcock. They recommended a range of boilers from different manufacturers (which all seemed decent when researching them). The job was not totally straightforward as they needed to put in some extra inspection hatches, but they did the work much quicker than we expected, and communicated really well throughout, and all for an excellent price. Previously, we had some trouble with water heating as the boiler wattage was apparently too low, but after Ed and team put in the new boiler, we've had absolutely no problems. Would definitely hire Master Gas again!

  • Boiler Replacement

    Ed and Tam were both friendly and professional. They were punctual and completed the job to a high standard whilst keeping me informed at all times. They even provided advice after the job was completed!

    I had several quotes before deciding to go with Master Gas. Their knowledge on all things boilers was what swung it for me.

    I rate them highly

  • Boiler service and radiators power flush

    Originally we requested a power flush to our radiators. Speaking with Ed, he asked many questions to understand why and what our situation is. As we wanted to get our boiler changed in the near future, Ed explained that a power flush is also part of installing a new boiler, so we decided to go ahead with a new boiler.

    Their quote was very detailed and gave us options in terms of where to place the boiler, which boiler brand and which thermostat. It was competitively priced so we chose Master Gas Ltd.

    On-site Ed and the Master Gas Ltd team were very friendly, hard-working, professional and always happy to answer any of our questions. When a few issues came up because of the house structure, Ed was always communicating with us proactively, explaining our options and finding a solution.

    After the installation, Ed checked in to see if everything was going well. And when a small issue appeared, they were on-site quickly to fix it.

    Ed and Master Gas Ltd come highly recommended!

  • Boiler servicing

    Ed is a professional through and through, he did a great job in servicing the boiler and also replacing a part.

    He is very knowledgable and gives sound advice on the best way forward, he's also eager to explain when asked the workings of a boiler

    Will definitely use him in the future and also recommend him to all my friends!

  • Installation of Hive Receiver and Thermostat

    We hired Ed Halil to install a Hive Receiver and Thermostat given that he has lot of experience installing them. We were not disappointed.

    He is punctual, polite and very professional. Not only did he do a very neat job of installing the devices, he also took extra time to explain how to use the Hive effectively. He even gave helpful advice on another heating related matter.

    If you are looking for someone who is willing to go above and beyond, Ed is your man.

  • Combi boiler service and Nest thermostat connection

    Very prompt availability and punctual. Explained everything very clearly. Very much recommended - very much worth paying a little more than your cheapest offer.

  • Gas Safety Certificate

    Great! Punctual & super efficient. Definitely recommended

  • Boiler Repair - pressure and timer issue

    They did a good job and had good payment options.

  • Yearly Boiler Service

    The engineer was polite and efficient when he serviced my boiler. Will definitely use this company again in the future.

  • Annual boiler service required this Friday - Vaillant

    Really good, professional and friendly service. Ed took the time to explain what he was doing and how the boiler was performing. I'd have no hesitation in getting him round to do the service next year.

  • Boiler broken - may need replacement

    Ed was very helpful and informative. He offered all the necessary detail on the costs and complications of replacement, and was able to quickly diagnose the issue and replace the broken part

  • Install either Nest or Hive thermostart

    Ed has got to be one of the best plumbers I have met till this day. Not only did he come back a second time due to not having our Nest charging stand, he was honest and very professional. He provided us with honest device and was just a delight to deal with. I would strongly recommend him for all of the domestic plumbing needs.

  • Boiler error lights, heating and hot water cutting out

    Ed and Tam were quick to respond to my posted job and clear about the job quoting drill and callout price throughout. They were courteous, on time, and meticulous and communicative about diagnosing and explaining the problem, which turned out to be a faulty PCB in my boiler. They also cross-checked with the boiler manufacturer about the fix on the phone, before dashing out and buying the part.

    I had lost heating and hot water completely not long after posting the job but before hiring anyone (originally the job was posted as a lock out and reset issue), and they were able to get the boiler back up and running on the day of the callout. Top class, thank you again.

  • Glow worm remote not working

    Had no heating last night ! Ed from Gas Master was round by 11am today who fixed the problem which was quite tricky . Fantastic service . Polite very helpful would definitely recommend them to anybody. Thank you so much !

  • Fit a new boiler

    Absolutely brilliant! I asked Ed to quote to replace a boiler, which both British gas and another plumber had said I needed. He responded to my message within half an hour of posting and came to the flat same night to quote for the job. Although I had told him I needed a new boiler he identified a fixable fault which he sorted immediately, solving the problem and saving me the cost of a new boiler. Great to find someone so honest and trustworthy. Thanks Ed.

  • Service my boiler

    I was very happy with the gas safety inspection and the boiler service. The guy who came round seemed very thorough and spent a lot longer checking everything than the previous people Who I had round to check the boiler. He was also able to explain to me what he was doing and why. I also found Ed to be very helpful when I spoke to him on the phone to arrange the job and he was able to send someone at a time that suited me.

  • Boiler check

    Ed was great!
    Explained everything well and job done quickly and efficiently. Will definitely be calling Ed back next year!

  • Check boilers and radiators

    First-class friendly service. New boiler installation w
    ork done efficiently and cleanly. Can't praise highly enough. Have no hesitation in recommending both Ed and Tam.

  • Boiler service - Main Eco Elite 25

    Used Ed for two services now. Professional and efficient. Explains things well and offers good advice. Will use him again for any boiler needs.

  • Annual boiler service

    Very polite and efficient.

  • Service my boiler and safety check

    Helpful and comunicative, making sure I knew what was happening at each stage with clear explanations and fair prices.

  • Worcester-bosch Boiler Servicing

    Ed is a great professional, efficient with his work and very helpful. He was able to accommodate me for a boiler service at short notice, very positive and knowledgeable and even went over and beyond to fix some issues identified along the way to ensure the boiler was serviced efficiently and operating at its optimal. He took the time to explain what he was doing to me, the boiler operation and timer, which was faulty and happy to offer recommendations. Overall, I'm really pleased with the work done and his impressive work ethic. Highly recommend to others! I will definitely be using Ed again in the future for any gas related work, awesome dude! Thank you Ed.

  • Boiler is not switching off through termostat

    Ed was fantastic! He’s extremely knowledgeable when it comes to gas/boilers! He worked quickly and efficiently and explained everything to me. I would thoroughly recommend him for all your boiler/ gas needs.

  • We need someone who specialises in the NEST thermostat

    Ed and his colleague were very nice, positive and knowledgeable people who didn't leave anything unexplored. They checked each and every single valve on our radiators, were very keen on explaining everyone how the heating system actually works. Checked the boiler, the timer, called the boiler's manufacturers and gas safe for us. They went above and beyond to try and solve our issue. Highly recommended. Would definitely call back if we have problems again in the future. Thanks Ed!

  • Move combi boiler from bedroom to bathroom

    A very thorough professional job. Couldn't have been more helpful. Would definitely hire them again.

  • Boiler Service

    Can highly rate Ed and his team. They were able to squeeze us in for a boiler service the next day. Super friendly and professional. Took the time to explain the boiler operation to me and what they were doing. Added in an extra with no additional charge. Very happy. Will certainly hire again for next service.

  • Gas boiler safety check

    Quick easy, excellent work.thank you

  • Fit a new gas hob and check the connection

    Superb I'm very happy with the work, I will use him again

  • Supply and fit a new boiler

    We hired Master Gas Ltd to replace our old combi boiler and Ed and Tam were very professional, friendly and courteous. The work was carried out to a very high standard. I would highly recommend them and will definitely use again.

  • Annual Gas Safety Check

    Very happy with the service I received form Ed.
    Quick to respond, easy to deal with, and did a little extra work than was required.

  • Potterton combi boiler repair - low pressure

  • Boiler repair

    Ed was great - took plenty of time to explain the problem to me. He detected a problem 2 other engineers had missed (that was causing the overflow pipe to leak) and showed that another more expensive component did not need replacing.

  • Gas safety check

    Arrived on time, very thorough and helpful.

  • Service Worcester boiler

    Good service. Punctual. Trustworthy. Would recommend.

  • Gas system tested

    Quick, precise and reliable. Really satisfied with the job

  • Service boiler

    Good service, I would recommend and use again.

  • Service my boiler

    Very good experience. Very pleasant man.

  • Gas safety check & boiler inspection (house purchase)

    Great job. Ed and Tam were very helpful, they took some unexpected complications in their stride, and we paid a very reasonable price. Will use again, and highly recommended.

  • Radiators need flushing

    Mast erGas were able to fit me in at short notice and even turned up at a time that would mean there were no parking restrictions, saying me a few quid. They were prompt, professional, honest and they explained all the different options to me. In the end I decided (on their advice) that flushing my radiators was not the best option because of the age of my boiler. I felt confident that they had my best interests at heart and unlike many tradesmen were not simply looking to make a quick buck and then get out of there as quick as possible. I would definitely recommend them and use them again.

  • Gas pipe run under floorboards

  • Boiler service and add inhibitor

    Ed's colleague Tam serviced our boiler and added inhibitor to the system. He was efficient, friendly, clean and answered questions clearly. Thanks!

  • Service my boiler

    Brilliant. Really helpful. Thank you

  • Gas Safety and also check the heating radiator

    very good job and efficient

  • Annual gas check

    Ed was quick and efficient, not only very friendly and helpful but incredibly helpful. His online billing was great for me as I never carry cash with me.

  • Thermostat/central heating control not working

    Ed responded to shortlisting within minutes. He came to do the first part of the job on a Saturday afternoon and stayed till after 6pm, charging exactly what he'd said he would. Some extra work was needed and we fixed up a time and a price and then he did it on time and for the price he quoted. Extremely cheerful, helpful and a first class workman. Thoroughly recommend him.

  • Gas certificate for boiler and stove

  • Gas pipework move

    Exceptional professionalism and duty of care. He pointed out safety issues that previous installers have left behind and patiently waited until these have been fully resolved. He liaised with the mains gas pipes providers and explained technical details regarding the issue. He then returned and has done a sterling job on re-aligning the new gas pipework. Most recommended.

  • Boiler Service

    friendly helpful service, would definitely recommend.

  • Exterior (condensing?) pipe from the boiler

    Excellent service. Efficient, professional, friendly. Came on time and very quickly sorted out additional problems associated with the condensing pipe.

  • Gas safety certificate

    I needed a gas safety inspection for a rental property. Ed was fantastic. Good communication to set up the inspection, turned up promptly, did the job quickly and explained everything very thoroughly. He provided all of the documentation (including invoice) that I needed immediately after the inspection. I would absolutely use Ed again, and would recommend him to anyone else looking for a similar service.

  • Service my boiler

    Professional, knowledgeable and prompt. Would happily use again.

  • Boiler service

    Will be using Again and will recommend. Punctual and professional. Great value for money. 5 stars.

  • Move hallway radiator by 2ft

    I would highly recommend Master Gas, they did a fantastic job of moving our hallway radiator and I have already booked them for another job with us in October.

    Ed and Tam were prompt, polite, friendly and professional. They were also very helpful in discussing the positioning of the radiator too and recommended a suggestion I hadn’t thought of. This meant slightly more work for them, which they gladly did. They also replaced the old valve for no extra charge.

    They were also very careful when taking up the flooring and have managed to replace the flooring with very minimal damage (it will be replaced at some point but not yet).

    High quality of workmanship and good value pricing, you won’t regret booking these guys!

  • Boiler not turning on

    Excellent all round quality work from start to finish. Very patient and quick to find the problem and solved it straight away. I found Ed a pleasant polite guy and had never met him before.
    Very hard worker and made sure I was fully satisfied.
    Great price and went out of his way to get the job done at a very late hour.
    I would highly recommend Ed and the trust and honesty combined with experience is second to none. I felt very comfortable too and found him very sociable and knowledgeable.
    A great job done.

  • Boiler / hot water/ heating check

    Professional, helpful, able to answer quickly to queries, very happy with work carried out, would recommend team highly.

  • Move boiler

    I posted a job on my builder and had 5 tradersmen come to my house and quoted for the job. All quotes where about the same cost But when Master Gas Ltd came their price was a litter higher when I told them about the other quotes they then told me that all of the other companies missed out the price to replace for the flute Which is very important. I then contacted the other companies to see if there Quotes included a new flute and it didn’t. So in the end Master Gas was the best price and by far the best company. Well done Master Gas Ltd you are great will be recommending you to everyone

  • Ideal Ind C+24 boiler servic- gas safe engineer 3/9/18

    Very professional communication, advice and a pleasure to deal with.

  • Vaillant boiler service

  • A test and inspection of the gas boiler system

    Good communications. The work was undertaken very quickly and efficiently and the report was sent later that day. Subsequent clarification questions were dealt with very quickly and clearly. Very efficient and good value for money. Many thanks.

  • Boiler repair

    Very efficient and friendly person

  • Boiler service and controller replacement

    Ed and Tam are knowledgeable and extremely customer focused. Communication was great, service was prompt and I would definitely hire them again.

  • Gas certificate

    Excellent service - polite, communicative, efficient and reasonably priced. 100% recommend.

  • Replacement with ceramic taps for wash basin and bath

    Tam gave me valuable advice and did the job well. Highly recommended.

  • Gas Pipe modification

  • Boiler not firing up

  • Fix Potterton boiler

    Very pleased with service. Despite it being an old boiler Ed was able to get the part and fix it very quickly. Would definitely use his services again.

  • Central Heating doesn't work

    Ed arrived as promised and explained everything well.

  • Installation of duel fuel range cooker

    Master Gas Ltd have been extremely helpful and professional. Ed (engineer) was polite, punctual and knowledgable. Throughout the whole process, of being let down by an AO.com fitter, and helping finding a recycling business to take away our old range oven, Ed has been a delight to deal with. I would definitely use Master Gas Ltd for any other gas related issues and would highly recommend them to anyone else in need of help.

  • Replace radiator

    Excellent service, very helpful, explained everything and gave good advice. Job was done perfectly and tested before they left. Room was left clean and tidy. I would not hesitate about hiring These guys again.

  • Gas oven intallation

    First of all, I would like to say thank you very much Ed for your assistance on Monday, you really helped my mum and dad out a lot. I found Ed to be very polite, whilst remaining professional at all times and extremely helpful. He came at short notice and did all the necessary gas checks before and after he had completed the job to ensure my parents safety and answered any questions we asked of him. He did a brilliant job and I would definitely use him again and would definitely recommend him. Very nice and professional man.

  • URGENT - No Hot Water from taps

    Ed called straight away and talked me through the issue. Had builders working on my kitchen and closed one of the pipes. Ed facetimed to walk me through the issue which has now been fix.

    Would highly recommend and will 100% call for any future issues.

    Thank you v much!!!!

  • fix leak and do gas safety certificate

  • I need 2 gas pipes capped of and test

    Lovely guy, explained everything he was doing and very neat and tidy, will definitely use again great value for money

  • Service a combi boiler

    Ed did exactly what was asked, plus made recommendations for the future. Very happy with the job, plus he's genuinely a nice guy too. Fully recommended!

  • Service ecoTec Vaillant combi boiler

    Excellent Service. A very thorough job done. Highly recommended!

  • Temporarily remove 6 x radiators and reinstate

    Super helpful and even helped with some extra jobs too. Will definitely be recommending Master Gas and using them again!

  • GAS CERTIFICATE

    Exceptional Service By Ed Halil Of Master Gas.
    Highly Recommend Master Gas To Everyone.

  • Disconnect gas cooker

    Prompt and professional service at decent price! Very impressed by the level of communication, certainly appreciate the time taken to explain everything to me. Thanks Ed!!

  • inspection, servicing and test certificate needed

    All went well. Very professional.

  • Fitting gas cooker

    I was in trouble today no cooker called this guy's they were excellent the engineer came quickly fixed the cooker and was such a gentleman even talking to the cat lol. I was honestly impressed and happy will use them again for sure and will recommend them to family and friends
    Thank you guys

  • Gas fit cooker

  • Kitchen tap starting to leak

    Friendly and did a simple job quick and efficiently and at a decent price. Thanks

  • Combi boiler

    Ed came at a moments notice. Explained the problem. Fixed the problem and charged as quoted.
    Will certainly use again.
    Courteous and knowledgeable.

  • Annual Boiler Service due

    Excellent communication from the start and prompt service whilst they were here. During a regular boiler service, they identified a fixed a few issues causing a leak too. Really friendly service and great advice. I won't need to look for another plumber in the area again! Thanks Ed.

  • Dripping pipe under the sink

    Superb. Good comms. did the job on time and on budget with minimal fuss. Highly recommended

  • Annual Gas Safety Check

    Ed was great - really professional and efficient. Will definitely hire again.

  • Removal of pipes

    Excellent service. Professional and knowledgeable. Would reach out Master Gas for all future work.

  • Boiler won’t light

    Ed is a lovely guy, got to our broken boiler in a few hours, identified and fixed the problem and with rally good communication. Will use again for sure.

  • boiler will not ignite for heating - MAIN eco elite

    Very good and fast, excellent work would highly recommend.

  • Boiler service and radiator valves replacement

    Excellent, honest service. Ed was a great communicator, clear, punctual and carried out the work to an excellent standard. Would definitely use again. Thanks!

  • Install gas hob

    Super service!

    Arrived same day, top professional job - will be recommending to others!

  • 15mm copper compression joint

    It was a fairly simple job and Ed and his team got the work done in no time. We even added a design change to make the system easier to deal with in the future.

  • Potential diverter valve replacement

    Ed came round promptly and identified the potential cause of the issue. He recommended the different stages of fixing the issue so that nothing was done unnecessaily.

  • Disconnection job

    Super quick response to my query post, resulting in a very reasonable quote. Was so pleased that Ed could arrange to have the job done so quickly. Tam was very professional, efficient and quick. Many thanks again for the excellent service guys. Would definitely contact again for future jobs!

  • Gas certificate

    Ed is very easy to communicate with - is punctual & completed this task efficiently. Would highly recommend.

  • Disconnect and install freestanding gas cooker

  • Plumber required to fix boiler

    Ed was great, really prompt to respond to the job and do the job. Highly recommend this nice efficient and well-organised guy.

  • CUT OFF GAS SUPPLY TO FIREPLACE

    Ed was friendly, polite and took the time to explain the job and the options. He was very quick to respond and his charges were very reasonable. I would definitely use him again and recommend him too.

  • Change 2 radiators

    Ed provided a fantastic service and I was extremely happy with the advice and quality of delivery for this job. Master Gas are definitely a company I feel I can trust and I am sure I will be using them again in the future. Thanks for the great work!

  • Boiler service

    Very helpful & nice guy would use him again.

  • CP12 / Gas safe landlords check

    10/10 excellent tradesman. Attended property, carried out thorough safety check. Alerted us to an issue that tenant did not inform us about (broken cooker) that we were able to rectify promptly with his assistance the next day. Issued certificate / invoice electronically. No problems at all, and 100% recommended.

  • Valiant boiler not working

    Ed called me promptly and arranged to attend the property very quickly. He seemed very knowledgeable to me as he explained the problem in simple layman’s terms and gave me useful advice about it. The matter was resolved quite quickly and I now have heating and hot water. I would recommend this service provider to others.

  • Boiler not working

    Ed was awesome. Boiler had broken down, he fixed it quickly (part needed replacing) and efficiently. Communication was great too and we were v satisfied - would definitely recommend hiring Ed.

  • Replace shower tap Gas safety check

    Ed is super friendly and polite, arrive on time and complete the job swiftly, very professional and honest, patient to answer all my questions, will hire again, highly recommend.

  • Supply and fit new radiator

    Awesome guy. Gave me the best possible solution and advised me on a few other issues I've had with my central heating system.

  • to disconnect my cooker

    Job very well done. Very helpful. We are really happy with the service.

  • Kitchen tap

    Good job. Even got a discount just because the cold water tap had a red ring instead of a blue ring. Thank you!!

  • Leaking boiler

    Highly recommended. Arrived on time, diagnosed the issue and repaired it for a good price.

  • Installation of a gas cooker + safety check

    fantastic contractor! honest, efficient and very professional. Will use in the future.

  • Leaking kitchen tap

    Ed was great - clear communications, turned up on time, persevered to fix the leak. I would recommend.

  • Leaky boiler

    Ed came to fix our leaky boiler during a cold wave. He was very professional and friendly. He explained to us what he was doing step by step and gave us a better understanding on how our system works. He went out of his way to find a replacement part quickly so that we would have our heating back on as quickly as possible. Fair price, great service, would definitely recommend!

  • Tap needs fixing

    Ed was on time and fixed the tap very quickly. He was friendly and very knowledgeable about why the tap was not working. He was also able to advise on other appliances such as the boiler. Would definitely recommend Ed to fix any plumbing issues around the house!

  • Small leak kitchen tap

    Excellent services. Came well prepared and explained everything. Very thorough.

  • Central Heating stopped. Hot water fine.

    Ed, is really good and very thorough. I would definitely use him again and recommend him.

  • Boiler pipe replacement

    Friendly, professional, punctual, and charged a fair price. Also gave me advice that will save me calling a plumber next time my pipes freeze!

  • Boiler service and noisy/drippy tap

    Ed did a great job, giving the boiler a very thorough service and even spending 20 minutes or so tightening up a leaking tap for no extra charge. He really took the time to explain things and do things properly. Would recommend without hesitation. Thanks Ed!

  • CP12 Inspection

    Requested for a Gas Safety Inspection. Very fast response time and performed the inspection quickly, giving me detailed feedback. More than happy to use again

  • radiators heating up when hot water turned on

    With no hyperbole, Ed was great in every aspect of this work. From our first conversation on the phone about the problem, he was professional, friendly and inspired confidence.

    At the property, he focussed on understanding the actual problem rather than jumping into what might seem like obvious fixes. That was especially important here, as the "obvious problem" was in fact not the actual problem.

    In addition to fixing the actual problem, through his diligence and testing after the repair, he found and fixed another problem too (doing so at no additional cost as well).

    I will certainly hire him again for other work and would strongly recommend him to others.

  • Replace tap, plus boiler srvice

    I would highly recommend Ed! He came round to fix my kitchen tap and service the boiler. He did a great job of both. This included dealing with some extra challenges that were added due to me having bought the wrong tap! He had a great problem solving approach and was clearly very knowledgable. He explained everything clearly and was also very friendly. Also completely reliable and charged what was originally quoted. I will definitely be using Ed again for any similar jobs without hesitation.

  • Leaking pipework under kitchen sink

    Ed was amazing. He arrived on time, and tackled a very tricky leak under the kitchen sink with an incredibly positive attitude and didn’t give up until the problem was solved. He had a solution for anything which came up, and was very reassuring if something went wrong afterwards I could call him again and he would return. I can not recommend Ed enough.

  • Boiler maintenance

    timely service, good communications

  • Hot Water Stop

    Ed explained very clearly everything that he had done and left the work area clean and tidy. Even though we discussed beforehand what parts might be required, none was needed, so no extra charges!

  • Pipework to be fixed/replaced under boiler

    Ed managed to squeeze a visit in the very next day and managed to solve our problems. He was fanastic and would highly recommend. Will definitely use again. Thanks a lot Ed!

  • Boiler service and noise fix.

    Great service. Ed was punctual, friendly and very knowledgeable. He took the time to explain the issue and range of solutions. Will be our go-to guy for any future boiler or heating issues.

  • Boiler pressure/system leak

    Ed was really good at finding the leakage and fixing it all in the same visit. He gave extra advice and operated with integrity and professionalism. Thanks Ed!

  • Leaky radiator

    A true professional and methodical engineer: Ed, was God sent, he had so much to do and could not come out same day, but I am glad we waited for him.
    Ed is a fantastic professional and patient man. He went above the call of duty and his price was very reasonable for a SAFE registered heating engineer. We have saved his number permanently.

  • Vaillant boiler service

    Ed was friendly, knowledgeable and very thorough. He explained everything he was doing and why. He also had a couple of good recommendations. Very happy with his service, warmly recommended. Will hire again.

  • Gas safety inspection

    Ed showed a high sens of professionalism when he came to service my 'Vaillant' boiler. He was polite, very knowledgeable, informative and patient when he was trying to explain to me what I needed to understand. He took his time to make sure he's delivered a high quality service, and gave me some effective advice before he left. I would be happy to hire him and recommend him to friends and family if they need his help. It was a good experience to meet him.

  • Expansion Vessel

    Very reliable attended on time and reported back with diagnosis. Would use again for future works.

  • boiler service and gas certificate

    Really gd service, Ed took time to explain things and prices are very reasonable. Will definately use again!

  • Service/inspect boiler and fix kitchen tap

    Ed did an exceptional job in explaining the possible issues. He fitted the tap perfectly and inspected the bolier thoroughly before providing an explanation of issue. I highly recommend his services. Thank you!

  • Annual Boiler Service

    Ed is such a skilled person, really nice and genuine person. Very prompt on calling back and highly professional when it comes to work. I would use Ed for any boiler issues, he provides proper information and suggests guidance on the boiler usage. Great to do business with Ed. All the very best.

  • Gas in pipe

    Ed was professional, punctual and very helpful.

  • Boiler repair

    Great service from Ed. He gave us so much comfort before he'd even got the job, then was efficient and helpful once we'd worked out the issue on site. All fixed quickly.

  • Replace radiator with new

    Very reliable person highly recommend to everybody.Quick response and job done within 2 hours.

  • Boiler repair and service and check a possible leak

    Did a great job, very happy..

  • Radiator in shower Leaking Brown Liquid

    Ediz was a fantastic plumber. The radiator I purchased wasn't a perfect fit, but we made it work, and I am very happy with the job. Would highly recommend him for his professionalism, cleanliness, and customer service.

  • Boiler not working

    Thanks Ed.

    Prompt and reliable.

  • Boiler broken - Main Eco Elite

    Excellent, prompt and friendly service. Clear explanations given to the problem and reasonable charge. Will recommend to any friends in the area.

  • Issue of Gas safety certificate

    Work done promptly and efficiently.

  • Condensate pipe replacement for boiler

    Brilliant workmanship.
    Honest lad.
    Rectified the problem whilst dealing with unexpected issues that arose on the job.

    Will use again!

  • Worcester boiler fault EA

    A real life saver. We posted our job after our boiler broke down during the recent heavy snow. We got an almost instant reply and it was fixed first thing the following morning with no fuss and at a great price. Very happy customers.

  • Valiant boiler repair - urgent

    Ed is a man you can trust to do the job right. I will be using him again.

  • Boiler repair / service

    My experience with Ed was really good. He communicated well, turned up on time and provided a good solution for the boiler repair. He was upfront about his pricing and seemed a decent honest professional. I’d recommend him and wouldn’t hesitate to use him again

  • Expansion vessel recharge, radiator removal, misc

    On time, professional, transparent in diagnosis, friendly, and even helped me maintain it on my own in the future. Not sure what else I could have wanted.

  • Fix leaking taps on bath and sink

    Very quick to respond - came round the next day. Did a good job.

  • Boiler cert needed

  • Move gas pipe

    Ed's been an absolute super star on what was a bit of a nightmare job with an old gas fitting. He was exceptionally helpful, friendly and persevered until he got it sorted when others might have given up. He also went above and beyond helping me with some other bits in the kitchen, which were nothing to do with the gas! Also reasonably priced, friendly and punctual - wouldn't hesitate to recommend him.

  • Boiler Service

    Excellent service and a great guy.
    Ed serviced our boiler and he provided thorough detail on what he did and why.
    Will hire again.

  • Cap old heating system drain; add new drain on radiator

    Ed responded to my ad within minutes and the job was completed within days. He was easy to communicate with, and I felt this was especially important as the job involved elements in two adjoining properties. The price was competitive. Recommended

  • Want a gas safe certificate

    an absolute professional gas engineer was tidy efficient and done all work I requested to a tee, would highly recommend this man to anyone requiring a gas engineers or a landlord gas certificate

  • 2 x Gas Safety Certificates

  • Boiler check

    Ed was great! speedy, efficient and a really reasonable quote. I would highly recommend and would definitely use him again!

  • Replace waste hose and plumb in washing machine

    Arrived on time with appropriate tools. Was very friendly and helpful.

    I’d hire him again.

    Thanks a lot

    Kay

  • Moving a radiator

    Hired Ed to perform a routine boiler service, and move a radiator. Really pleased with the work. Ed took the time to explain things as he went so that we understood everything. Both he and his engineer mate were polite, professional and, importantly, very clean and tidy with their work. I was really impressed with how they minimised the mess and cleaned up before they left.

    They encountered some unexpected issues with screw fittings and had to make a trip to the shops, which extended the time needed to complete the job, but they still only charged what they quoted originally - so no nasty surprises for us at the end.

    Would definitely use again, and highly recommend to others.

  • Install new gas cooker

    Excellent job. Great service. Highly recommended.

  • Gas Safety Certificate

    I would highly recommend Ed from Mastergas. He provided a first class service and went to a great deal of trouble to overcome the unexpected issues that were encountered.. I would definitely use this company aagain. Thank you.

  • Gas Inspection and Servicing

    Ed was very helpful and carried out my boiler service an inspection quickly and professionally while explaining any questions I had well.

  • Valiant boiler service and replace two rads

    Ed and his colleague were very professional and friendly. Arrived on time, completed the job(s), providing and explaining the official boiler service report as well as offering explanation and feedback on other jobs. Recommended.

  • Service boiler

    Good job. Many thanks Ediz

  • Central heating not working

    Not only was Ed quick and professional, he also offered several helpful suggestions on a variety of topics. Would hire again!

  • Repressurise Expansion Vessel in Combi Boiler

    Ediz did a thorough job on the boiler and setting up a Hive remote and explained everything as he went along. Very courteous and capable. Recommended.

  • Annual service of Vaillant EcoTec Plus 831 boiler

    Excellent in all aspects. Great person, friendly, communication 10/10.
    Ediz carried out my annual boiler service with ease. Ediz was very througher ensuring the required checks were completed to Vaillant standard. Paperwork all signed off for the next 12 months.
    Many thanks Ediz.

  • Gas landlord certificate

    Ed was super responsive and was able to sort out a time with my tenant fairly quickly. He turned up when he said he would and he kept me informed throughout the whole process - a true professional.

    I have saved his number for future use and have already recommended him to my neighbours.

  • Gas safety certificate

    I would definitely recommend Ed and use Master Gas ltd again. He was polite, punctual and did a very thorough job. Once he had completed the work he even helped with another problem I had without charging extra for it. Thanks Ed!

  • New gas cooker

    Great job very professional and did all necessary checks.
    Would highly recommend this guy.

  • Fix dripping kitchen tap

    Ed was great! I chose him because he was so helpful over the phone even before we agreed he would do the work. He scheduled the work quickly and it was done in an hour. I love my new kitchen tap. I would definitely ask for his services again and plan on keeping his contact details.

  • Annual boiler service

    Hired Ediz for our annual boiler service. He was quite thorough and talked in detail about the current state of our heating system. Would definitely recommend and hire for future jobs.

  • Leaking radiator in bathroom pictures available

    Fantastic job. Clean punctual and thourough. Would defnetely highly recommend

  • Gas Safety Certificate

    Punctual and got the job done. Highly recommend.

  • Removal of an old Gas fireplace

    Thank you!

    Everything done quickly and professionally and I would definitely recommend Ed.

  • Boiller not working

    He came and find that the boiler had lots of fault and he did diagnosed the boiler and advised that the boiler had to be change. He was honest. Thanks will recommend him to family and friends.

  • Boiler check

  • Gas boiler not working

    Very efficient response to ad, very friendly and helpful did a good job very quickly. Excellent work thanks very much

  • Combi boiler - hot water failing

    Very good
    Attended in good time
    Spoke to our tenants directly and reported back

  • Gas Hob Replacement

    Ed was prompt, open and solid in his work. Went through all the right after checks and got the job done on budget and quickly. What more could you want?!

  • Boiler safety check

    Very good, thorough and punctual.

  • Service Worcester Combi Boiler

    Ed was excellent from beginning to end: he was very helpful with advice over the phone, before coming to diagnose the problem with our boiler, on New Year's Eve. He returned immediately after the New Year bank holiday, and spent several hours carefully fitting the part. He talked me through everything he did, then went through a thorough gas testing process until he was completely happy that the boiler and gas supply were safe. He charged very reasonably for the work he did, and was a pleasure to work with. Would ask him back for any future work without hesitation! Thank you Ed!

  • Replacement radiator valve

    Responsive and thorough.

  • Boiler breakdown

    Very knowledgeable and friendly
    Took his time to do a good job.
    Highly recommended

  • Gas hob removal and pipe cap.

    Ediz is friendly, to the point and did a great job fitting our new gas hob.
    I don't normally leave reviews but am reciprocating for a job well done in time for Christmas. Would highly recommend and will be calling on in the future. Cheers Ediz

  • Boiler and Radiator service

    Ed provided a great service and a very affordable price. He even showed me some good tips around how to service radiators myself. Highly recommended.

  • Disconnect and make safe bayonet fitting

    Excellent service from Master Gas Ltd. Made instant contact. Very friendly and helpful done the job very quickly and efficiently. Highly recommended. Many Thanks.

  • Gas safety certificate

    Ed was punctual, friendly, flexible and thorough. He explained everything simply - and sorted out an extra thing for free - qhich was extremely helpful.

    Will definitely hire again!

  • boiler not working and no hot water

    Ediz is a friendly, approachable person, he came and did a quick diagnosis, showed me the price of the parts at his suppliers and went to get the parts. He came back with an apprentice he was training up and we both watched and listened as Ediz explained to both of us how to fix the boiler. My boiler is in an incredibly difficult place to access and Ediz deserves a medal for managing to reach the necessary parts and loosen screws that hadn't been touched in years without becoming impatient! I would definitely recommend Ediz.

  • Quote for Boiler Service / Safety Check

    Ediz responded to my ad fully and concisely so I decided to shortlist his firm. Shortly afterwards, I received a call from him and we discussed the specifics. I can imagine that servicing a boiler is quite routine work but Ediz was very friendly, professionally and was happy to offer his insight with advice.

    This was further reflected on the date that we agreed and he even contacted us to let us know when he was en-route etc. From what I have seen, the Service was carried out quite thoroughly and I did not sense that it was rushed. Ediz was happy to give us tips and advice as he went along, ensuring that our Boiler is kept in pristine working order by ensuring certain components are maintained at specific intervals.

    I have no hesitation in recommending Ediz and his firm.

  • Faulty boiler

    Very helpful and honest! Great price for a call out on a Saturday and didn't give it 'per hour rate' that most try.

    Gave feedback and options on what to do next.

    Do use these guys!!

  • Boiler repair

    Ed was friendly, professional and had our boiler up-and-running again within a couple of hours of the job going online. He came back the next day to carry out some additional work, and had lots of helpful tips and info.

    Would definitely recommend to a friend.

  • Fault showing on boiler

    Ed was informative and professional and took the time to make a thorough assessment of what the problem was with the boiler. He responding very quickly to the request and was prompt and helpful. Would definitely use again and recommend to others

  • Leaking Pipe

    Ed got in contact straight away, and was quick on the job. He was very accommodating, fixed our issue and even had a look at and diagnosed a problem with our boiler while here. Would recommend

  • Boiler Broke

    Very thorough and effective service, would hire again for sure.

  • Intermittent hot/cold water

    great honest guy. Even though the problem resolved itself. very upfront and honest.

  • Service boiler and check rads

    Polite, professional and reasonably priced. Did thorough job as required and Eddie's colleague gave us some very good advice as well as some work for free. Absolutely no hesitation in recommending this company and will be using again.

  • Boiler issue

  • Hot water not working

  • yearly gas safety check is due for Boiler.

    Great communication and service from Ediz!

  • Boiler Pressure gauge leaking

    Ed was brilliant. Rushed around London to get the part I needed, then rushed over to fit and gave the boiler a thorough inspection. His knowledge is great and he worked hard to get the job done. Would highly recommend.

  • Fix leaking combi-boiler [Glow-wormUltracom 30CX]

    Master Gas Ltd were excellent; we would recommend Ed and his colleague Tam without hesitation.

    Initially we'd posted a job on MyBuilder with a leaking ~10yo combo-boiler. Ed arrived the following morning (a Sunday) and gave us a swift diagnosis, offering to fix the boiler the following Tuesday. After some deliberation, we decided to bite the bullet and go for a full boiler replacement/installation (given this would be the 3rd year in a row we'd need a repair for our increasingly temperamental boiler). Ed gave us a reasonable quote for a new Valliant Ecotec Plus 832, and we booked him in for the following Sunday.

    Ed and Tam spent a long day installing us a new boiler, with a Hive wi-fi thermostat. He's knowledgable, personable and was straight-talking and honest with us throughout the process, including a few challenges with the Hive. The end result was excellent, and we're really pleased.

    We'd definitely use Ed and Master Gas Ltd again. Ed and Tam are both very nice chaps indeed, and if you choose to go with them, you'll be dealing with honest, hard-working and competent plumbers/boiler technicians.

    Cheers Ed and Tam

  • Fix a vaillant boiler

    Ed got to the route of the problem quickly and found the right solution. Great job!

  • Boiler service/ gas fire service

    Very thorough and transparent. Explained process clearly and were very efficient. Highly recommended.

  • Gas Safe test

    A very informative fitter about details I had no idea about. And done the jobs well And efficient i could highly recommend him .

  • Heating Issue

    Ediz is a fair and friendly guy. He is prompt, efficient and his communication is excellent.

  • Gas boiler service and clean the Magnaclean filter

    Ed came round to service my boiler and clean out the MagnaClean filter. Really polite from the first phone call to leaving the house. Sent the invoice by email in advance so I was assured that the price wasn't going to change. He arrived on time and did the job that I asked him to do. He explained everything to me and issued me with a gas certificate.
    I would definitely hire Ed again.

  • Potterton Boiler problem + fit new radiators

  • Safety cerificate

    He did a thorough job and explained clearly what needed to be done to one of the appliances before it could be certified as safe to use.

  • Service of boiler

    I would not hesitate to use Master Gas Ltd again and will highly recommend Ediz and his partner, Tam to my friends and family. They have proven to be honest, professional with an excellent work ethic. I did not feel intimidated or vulnerable as is usually the case when faced with some tradesmen. My boiler service was carried out efficiently and at the price originally quoted with no "make believe" parts/additional work required at an extra cost. Brilliant job guys. Thank you!

  • Annual service for Vaillant boiler + Megaflo cylinder

    All good - will hire again.

  • GAS SAFE Engineer: Leaking Combi Boiler

    Ed was great, he arrived at my door within 30 minutes, found the parts needed the next day and my leaking boiler was fixed and hot water back on. He’s professional and I would recommend.

  • Replace timer on Boiler and fix leaking bathroom taps

    Very polite and quick responses. Able to fit an appointment in the next morning as was so nearby. Turned out the part i needed for the boiler is no longer in circulation but carried out the other work on the taps with no issues. Agreed that if a part is found that will work then he will pop back over to fit it with no problem one evening. Would definitely recommend and will be using him again.

  • Vaillant Boiler No Heating or Hot Water

    Very quick to respond and attended within three hours. He diagnosed the issue with our Vaillant boiler not producing heat or hot water and had it fixed in no time at all.

    We were very impressed with the service and price, would use again.

  • Pressure on Glow warm boiler

    Quick, professional and efficient. Problem with boiler is sorted. Recommend.

  • Boiler service

    Job was to service boiler and provide landlord's safety certificate.

    Price was competitive and communication excellent, I arranged for the engineer to contact the tenant directly and this meant arranging an evening time-slot. This meant multiple calls were needed.

    Would definitely use again

  • No hot water

  • Towel rail installation

    Ed and T showed up on the day agreed but I didn't have all the parts for the job! Nevertheless they were extremely polite and courteous and asked me to source the parts and rearrange which I did for a few days later. They came back and installed the towel rail, tested and cleaned up. Lovely guys, would definitely recommend.

  • Change hot water valve for new washing machine

    Was able to come straight away, nice guy and very professional. Good to know he's nearby as would definitely use him again - no hesitation in recommending him.

  • Disconnect a gas cooker and washing machine

    Ed was great. Arrived on time friendly approach. Completed the job. Safety checked the house before he left.

  • New location radiator installation

  • Repressurising boiler

    Ed was really helpful. He called me super quickly and arranged to come to the property first thing next morning. He was punctual and friendly. The boiler did not have the correct settings (someone had previously turned some of the valves off) so he spent time working out the exact problem, then showing me what he had done and explained what I needed to do if the boiler needed repressuring in future. He also bled all the radiators in the house. I was really impressed how attentive and helpful he was and that he went above and beyond what I expected of him. His prices were also really reasonable. I would highly recommend Ed to anyone.

  • Repaire boiler

  • Certificate for new boiler and hob

    Ed, is a total professional. Great communication. And fair prices. I couldn't recommend more highly. Will employ again.