- Member since Mar 2017
- 27 reviews • 93% positive rating
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Replacement lock Locksmiths
Unfortunately on this occasion I had to hire another locksmith to replace the lock on my door due to the quote of £295.00 from Steve after initially hiring him.
He did remove and take away the lock and other parts to try and find an identical match but informed me that he was unable to find one as it it been discontinued and the one piece lock came in at nearly £300 which I felt was just far too much to pay.
I did ask for a breakdown of the costs but was told that the price is to supply and fit and that I hadn't been charged for the loan of the overnight lock to make my door secure, which I found would have been a strange thing to be charged for, considering my lock had been taken away, neither had I been charged for the 4 new keeps or for him to visit my home for quotation purposes.
My door now repaired for £160.00
jillw_29 - 22nd Jan, 2023 Negative review
Lock of conservatory sliding door. Locksmiths
quoc-tuan98149 - 25th Oct, 2022 Waiting for review
Lock on upscale door Locksmiths
Excellent service, a very fair price. Job was 100% sorted, would use again.
susan66740 - 19th Oct, 2022 Positive review
Replace locking mechanism on French door Locksmiths
Problem sorted quickly and efficiently
alan99264 - 3rd Aug, 2022 Positive review
Remove key or replace cylinder Locksmiths
A top professional did the job in minutes at a very good rate very happy
steve_ci6 - 23rd May, 2022 Positive review
Sticking handle and locking mechanism Locksmiths
janet63915_76 - 18th May, 2022 Waiting for review
Change Barrel On Front Door Lock Locksmiths
Excellent service - first class . Friendly locksmith very knowledgeable expertise. Thanks
darius86663 - 14th Feb, 2022 Positive review
ERA Vectis Mechanism locked unable to open door Locksmiths
Work carried out as requested, good communication, thank you
ricky_43 - 10th Jan, 2022 Positive review
Amend front doors lock mechanism Locksmiths
Steve assessed what was required and advised free of charge, as a minor adjustment was required to the front door, he was very professional and knowledgeable.
I will definitely be using him again in the near future.
taylortwins - 27th Nov, 2021 Positive review
Urgently needed Locksmiths
steve was lovely, job done really well, extra keys cut for us, and very quick on call on, would recommend steve 100%. top man
mandy27687 - 3rd Nov, 2021 Positive review
Replace lock in wooden garage side door Locksmiths
Steve did a great job with the lock replacement. So good that we had him replace all our cylinders. I wouldn't hesitate to use Steve again if I need any further lock work done.
blueberry_99 - 31st Jul, 2021 Positive review
Replace lock barrel & install door chain Locksmiths
dal77 - 15th Oct, 2020 Waiting for review
Mend front door lock Locksmiths
Excellent service from Steve Hatton friendly punctual efficient. Replaced lock on front door. Thank you
mary85281 - 15th Oct, 2020 Positive review
Need quote to replace front door lock Locksmiths
Recently moved in MK area and desperately looking for new locksmith, Steve responded to our requests in split seconds, and guided us through phone to fix our main front door lock; Steve is also amazingly patient when it comes to guiding newbie in fixing locks!
neo99 - 10th Oct, 2020 Positive review
Garage Door lock needs replacing Locksmiths
Steve was on time and did his very best to fix and bad situation I would happily use him again 😀
mikep_15 - 27th Sep, 2020 Positive review
Door lock change Locksmiths
Nice guy & even assisted with other lock matters.
Good job & certainly would recommend.
l76478 - 9th Feb, 2020 Positive review
New Front Door Locks Locksmiths
Fast and efficient. Would use again.
darragh72810 - 28th Dec, 2019 Positive review
Repair locking system on 2 double glazed doors Locksmiths
Steve is very knowledgeable on locking systems and found the problem, fixing both doors very quickly - highly recommend
elai65486 - 12th Nov, 2019 Positive review
Front door Locksmiths
Don’t hire!!What an unprofessional person Steve is! He agreed the price with me over the phone and when he came he increased the price by £65 and when I asked why he said “you don’t have it in writing from me when we talked on the phone” when I asked is the job different from when I told you on the phone he said “no”
amgad - 1st Nov, 2019 Negative review
Local Locksmith's reply:
I place customers satisfaction as my highest priority, so it is with great regret that i see this customer was not happy with the service provided.
I welcome all feedback, both to know what i am doing right and also to identify areas where i can improve, although i am struggling to think what i could have done differently on this occasion.
The customer rang & reported a lock was difficult to open, i suggested that a replacement cylinder might resolve the problem and gave him an estimated £75 to supply and fit. Upon attending and carrying out a full diagnostic examination it revealed that the cylinder was fine and that the MPL main gearbox had failed and needed replacing. This carries a cost of £165 as i had traveled to the property, & had a replacement gearbox in my van i agreed a discount to £150 to help him out as much as i could.
Gearbox was fitted, invoice raised the customer then refused this already discounted price and not pay my invoice.
I still regret not being able to help this customer out, and i sincerely hope he managed to find somebody suitable to rectify the fault in the end.
Please do not let this one review deter you from maki the right choice and selecting me for your job.
Main door not locking from inside. Back door not workin Locksmiths
Spot On. Quite knowledgeable, Vast Experience. Eye for detail.
mr98005 - 22nd Oct, 2019 Positive review
Repair UPVc front door. Lock won't unlock Locksmiths
Steve was such a lovely guy. He was calm, reliable and matched our expectations. Really glad to have dealt with such a gentleman who takes pride in his service and did a professional job. Many thanks
richard37776 - 30th Sep, 2019 Positive review
Replace Lock to Door Locksmiths
A very conscientious and professional technician. I admired his honesty, good work approach and friendly.
alexander55092 - 9th Sep, 2019 Positive review
Repair of lock and latch mechanism on pvc door Locksmiths
My job as urgent and Steve was able to respond within the hour. Great friendly service and advise. Very professional. Highly recommended. Loris
loris_98 - 7th Aug, 2019 Positive review
Front door lock and installing bedroom door lock Locksmiths
Thank you for carrying out the work Steve!
dorinda_82 - 6th Sep, 2018 Positive review
Repair /replace front door lock-UPVC door with 3 levers Locksmiths
Excellent service and response
jim_ogy - 26th Aug, 2018 Positive review
Small job Locksmiths
Excellent communication throughout the process, job completed with satisfaction and I will use the services of Steve as and when I need work done again.
sjm59 - 3rd Jul, 2018 Positive review
Replace locks Locksmiths
we were pleased with the work that was carried out & would highly recommend him
eric76191 - 22nd Jun, 2018 Positive review
SERIOUS LOCKSMITH REQUIRED Locksmiths
Steve was great to deal with, went out to the property and changed the locks without issue.
harrps_cm - 16th Jun, 2018 Positive review
URGENT-to change barrells before 10 am today Locksmiths
came and did both locks in under 10 minutes
I rushed him and he did not mind
thank you very much for your help
fati - 23rd Feb, 2018 Positive review
Replace Front door lock Locksmiths
Steve was great. He arrived on time and though I’d already been quoted for a new gearbox elsewhere he was adamant the existing gearbox could be fixed. Which he did and the door is now working fine . Top Guy, highly recommend
smoothbond - 30th Nov, 2017 Positive review