- Member since Mar 2017
- 27 feedback comments, 89% positive
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Garden fence Fencing
I had 5 quotes and decided to go with Tom. I definitely made the right decision. He is a perfectionist, 2mm out and he redone a post even though I didn't mind. When he quoted he advised what was best, even though it meant he would earn less. Fences he put up look brilliant. I live in a remote area prone to heavy wind, Tom without me asking, put in longer posts, deeper holes and more concrete. He done so many extra jobs for nothing even put 2 farm gates up. Great guy, lives for his reputation, will never cut corners or try to earn a quick buck. Totally trustworthy, i even left my keys with him. Site was totally clean when he left. I highly recommend Tom. Hopefully he has pictures of my job if not you are more than welcome to come and see my fences. Oh I should mention hid quote was cheaper than anyone else who quoted.
mag_41 - 15th Jun, 2018 Positive feedback
erect fence panels and post Fencing
The overall work was ok, not fantastic but they seemed to have worked hard.
Tommy also demolished a brick shed as part of this job.
My real problem is with the damage to my kitchen drainage pipe -
I no longer have the pipe !
So currently my kitchen sink and washing machine waste water just drains out of a hole in the wall . Despite piling stuff over the missing pipe , Tommy denies all responsibility and basically told me to go to B&Q to 'easily' sort it out .
So now I will have to pay someone else to fix a problem that I didn't have before I started this work. It is a shame they seemed nice during the job , but that doesn't seem to extend to fixing their mistakes.
dominica - 1st Jun, 2018 Negative feedback
Ground Fencing's reply:
Hi thanks for you're feedback in response to this we done countless amount of extra free work for this tenant took down a brick shed when I was told it was wood no extra charge took away all the stuff inside the shed and even let the tenant put other rubbish and junk on the truck to be taken away no extra charge ..whilst on the job she see there was no pipe attached to the wall for the waste to come out of and said to me oh what's happened here then instantly said not to worry that was already like that as there was loads of junk in front of the wall so I just carried on working finished the job the next day she was very happy with the work payed in full no problems then yesterday I received I message about the waste pipe ??? And she was saying she wanted some money towards it
I told her I remember she said it was already missing then instead of going back and forth and creating bad vibes I just said if you pop down to B&Q you could probably get a flexi push fit pipe for about £10 that would definitely do the Job it's a shame for the lady seemed pretty genuine while we was working but you never can tell some people
Gravel Board Fence Fencing
jbdebarbuat - 23rd May, 2018 Waiting for feedback
Build new garden fence Fencing
Tommy was very efficient at putting up a fence one side of my garden, price was as he quoted, fence looks lovely and he was in and out in a few hours. Would recommend.
robertfreeman - 23rd May, 2018 Positive feedback
nathan_226 - 14th May, 2018 Waiting for feedback
arry_48 - 13th May, 2018 Waiting for feedback
Fence Addition Fencing
Tommy did a great job, very happy with the materials he used and the end result, he tidied up thoroughly and left no mess, will definitely use again.
danielflowerdew - 10th May, 2018 Positive feedback
Replace rear fence Fencing
Honest ,hardworking tradesman that takes pride in his work , would highly recommend
101theo - 5th May, 2018 Positive feedback
replace 4 to 5 fence panels Fencing
The finished new fences are looking great. Thomas started and completed the work in time and within budget. Highly recommended.
tonyleehw - 1st May, 2018 Positive feedback
Repairing of two fences Fencing
Highly recommended. Great job, minimum of fuss and left the place very tidy. Very reasonable too. Thanks!
dunne01_44 - 1st May, 2018 Positive feedback
Need a new fence fitted + garden bought back to life! Landscape Gardening
I'm sure Thomas Whitnell's reply to this will be some kind of pathetic rebuttal to try & limit some damage. But before I continue, just want to make clear that I'm in the process of litigation against him for lack of care & skill under consumer trades act 2015. And all my claims are backed up by qualified third parties.
The term cowboy was invented for people like him. Careless, unprofessional, rude. Want to know why he has so many 'pending' feedbacks on his profile? Take a wild guess.
In a nutshell... He came to fit a fence. 16m of wood. Put together with screws - which incidentally had split the wood along every panel - but let's ignore that. £1000. For a fence.
He placed a concrete foundation over a clay pipe that runs under my neighbours & my garden. It cracked. Wet cement seeped in. It set hard. It blocked the pipe. After a few days, & as many flushes / uses as was required to cause a backup, the pipe backed up & raw sewage pooled & flooded my neighbours garden. He denied responsibility. A professional drain company came. Drilled the cement foundation, dug up the pipe. Literally removed a broken cylindrical lump of hard concrete (that's right you guessed it... in the shape of a pipe). He still had the audacity to deny it was his fault.
This guy claims to have public liability insurance. I don't think he does. Am currently pursuing damages to pay for the cost of his negligence. Nightmare.
Do yourself a favour and go elsewhere, let this be a warning to you.
birdie_52 - 30th Apr, 2018 Negative feedback
Ground Fencing's reply:
Hi guys, it’s a shame I have to go into this publicly but please do not be put off by this. The customer was an absolute Knightmare yo work for. I carried out 16 meters of feather edge close board fencing and done him a really good price on it even though he failed to mention that the garden was basically a jungle which we spent half a day cutting back and clearing... (free of charge) sheeted up dust sheets the whole inside of the property and walls as it was newly decorated. Regardless of this customer possibly being the worse person I have worked for i still carried out the job from start to finish which I have before and after pictures which I will be listing as evidence. The customer was very happy with the work and that’s why he paid. Addressing the broken pipe situation, I was made aware of the ongoing work and to work around the current pipe work which I done. It seems to me like this guy is trying to go through my insurance as a fraudulent claim instead of using his own. He even was asking me would it be ok to claim for a whole new fence. My current feedback speaks for itself as you can see. It’s a shame it has had to come to this but in this trade we all meet some awkward customers that will try and have one over on you. Can show my public liability before undergoing any work. Keep a look out for the before and after pictures guys
bethhk - 10th Apr, 2018 Waiting for feedback
New side fence, and ground work Fencing
mark_caf - 5th Apr, 2018 Waiting for feedback
amerriaz - 1st Apr, 2018 Waiting for feedback
jackalcy - 16th Mar, 2018 Waiting for feedback
vladimir_61 - 8th Mar, 2018 Waiting for feedback
Repair / Rebuild of Garden Fence Fencing
Finished building the fence to a high standard in spite of the terrible snow storm. Had a few moments of miscommunication as quote was provided based on pictures sent but got straightened out in the end without issue. Glad to now have a fence with a 15 yr guarantee and which looks the business!
elikem - 2nd Mar, 2018 Positive feedback
cbboyle - 27th Feb, 2018 Waiting for feedback
Fence repair Fencing
misyelpot28 - 5th Feb, 2018 Waiting for feedback
Remove old Fence and refit new Fencing
Tommy and Team arrived exactly on time. The Job was finished in good time and they cleared up before they left. Slight misunderstanding on the pricing but was still a good price using good quality materials.
jsaiyed - 30th Jan, 2018 Positive feedback
Replace Fencing Fencing
magicgenes - 13th Jan, 2018 Waiting for feedback
Fence repair Fencing
These Guys was great highly recommend, neat and tidy, great workmanship absolutely A++++ from start to Finnish many thanks Tommy
gk_home_improvements - 11th Jan, 2018 Positive feedback
Fencing surround driveway Fencing
Hired Tommy to rejig and install new fence panels to create a larger driveway. He was quick to respond to the initial advertisement and offered to fit me in around what sounded like a busy work schedule. Work carried out was to a high standard, took away all rubbish leaving the driveway totally clean whilst being competitively priced. Wouldn't hesitate to recommend and use Tommy again, thanks!
simon_bull - 7th Jan, 2018 Positive feedback
nosafu - 2nd Jan, 2018 Waiting for feedback
I utilised Thomas's services to remove one side of wood fencing and swap it with concrete posts and wood panels. Thomas arrived on time with a colleague and worked on the job silently and with no fuss. Despite the pouring rain making it difficult to clear out the mess, Thomas did his best not only to do a good job with the fence but importantly cleared our garden as best as possible.
I had also requested him to have a makeshift solution to garden gate/post problem. Thomas was reluctant to do it at first but then did sort it out in the end. Unfortunately his makeshift thing didn't last long but I appreciate his help. I look forward to hiring his services again in the future.
yrasool - 25th Dec, 2017 Positive feedback
Did a good job to install the fence panels and brace existing. But was not contactable when one of the neighboring panels fell over.
rick_99 - 2nd Dec, 2017 Neutral feedback
Great team, great job
Work efficiently and completed on time.
Didnt just do their job but did other adhoc tasks i asked for and didnt charge extra.
ede120 - 27th Nov, 2017 Positive feedback
Reinforcing 3 fence posts Fencing
gav_22 - 7th Nov, 2017 Waiting for feedback
new garden fence Fencing
tom did a very high standard job and was quick and efficient. I would definitely recommend him.
philfletcher - 5th Nov, 2017 Positive feedback
Perfect! Highly recommended, completed work to a high standard, was clean and punctual. Undertook extra work without hesitation and cost.
moessex - 3rd Nov, 2017 Positive feedback
Garden Repairs Fencing
Everything was going so well.
The Job was to remove old fence at the back of the garden (behind which was an alleyway), cut three small trees, install new fence, and gate, and REMOVE all debris produced.
It was getting dark, and on inspection after completion, everything seemed fine. New fence and gate installed, and rubbish removed from within the garden. I even saw some rubbish loaded onto his truck.
I paid Tommy in full, as agreed, for his efforts.
Later that evening I received a call from the neighbour that a lot of the rubbish had been dumped in the alleyway. The alleyway was clear prior to the Job being done.
When I called Tommy he claimed that the rubbish was already there before he started the Job.
Next day I had visited the alleyway, took some photos, examined the rubbish, and the debris most certainly came from the old fence and trees removed from the garden !!
It is a great pity that Mr. (Tommy) Whitnell had to be DISHONEST especially when he got paid in FULL for the Job that we had agreed.
woodwork_71 - 31st Oct, 2017 Negative feedback
Ground Fencing's reply:
This negative feedback is outrageous I am a professional and do all my work to top spec as you can see by all my other feedback this customer was nothing but headache the debris left behind was he's owned every that was already blocking the working path I will be contacting his local council to aware them and also contacting my builder to get this feedback revoked as it's inaccurate!!! The customer also tried avoiding paying the full amount !
Fitting side gate Fencing
nrowland_49 - 25th Oct, 2017 Waiting for feedback
Garden fencing Fencing
Good quality fencing, major improvement to the garden. Job done in good time. Would use this firm again.
romford_chris - 17th Oct, 2017 Positive feedback
Tommy carried out the job within the time specified. He explained things thoroughly and took his time doing the work. He did the garden work for my parents and they are happy with the results. I would recommend Tommy without hesitation and his prices were very competitive and reasonable so makes sense giving him a try first.
syedali - 13th Oct, 2017 Positive feedback
New Fence Fencing
shaun_eustace - 6th Oct, 2017 Waiting for feedback
chlohan - 30th Sep, 2017 Waiting for feedback
To replace an existing fence Fencing
We are most pleased with the work carried out by Thomas and his colleague today. They contacted us prior to arrival and started removing the old fence immediately. As we live in a terraced house they were concerned that carrying through our home all their materials, including concrete posts, gravel boards and 6 feet high fence panels may cause a little mess. However. there was no such problem as they were extremely careful when carrying the materials through and we greatly appreciated this.
The materials used were top quality and Ground Fencing have left us with a very good fence that should last for many years to come. Thomas and his colleague did the work in a most polite and courteous manner and were most professional in their manner. They hardly stopped working all the time they were here and took great care with the work. Any difficulties that they encountered, such as an old tree stump with roots under the existing fence, were sorted out most effectively.
We would certainly recommend Thomas and his company to anyone who needs a new replacement fence. The old fence was taken away, the garden was left in a tidy state and useful advice was given about effective treatment to help get rid of an old tree stump.
A very good company to deal with, with competitive prices, good quality materials and workmanship. Many thanks.
fred_556 - 27th Sep, 2017 Positive feedback
Good and reliable gentle man. The Job was done promptly and neat.
ade_ola - 27th Sep, 2017 Positive feedback
Building a panel fence Fencing
Throughout the process communication was very quick and they were able to accommodate our availability and other requirements.
The job itself was done professionally and very promptly. On the day they worked very quickly but were still available for any questions or comments, which I appreciated. Even the neighbors were impressed by their work :)
They cleaned up afterwards and took all the old parts away.
I would definitely recommend them for any fencing jobs!
anttit - 26th Sep, 2017 Positive feedback
Driveway fencing Fencing
Very pleased with the fences that Tom put up on my driveway this week. Materials look good quality, and I'm pleased that concrete posts rather than wooden ones were used for durability. Overall a wonderful improvement at a reasonable price. I would be happy to recommend Tom for future fencing work.
sqn - 24th Sep, 2017 Positive feedback
carpman79 - 21st Sep, 2017 Waiting for feedback
Garden fencing Fencing
The job Tommy quoted us for was completed within 3 days, he worked extremely hard fitting our garden fencing and concrete boards and posts. We wouldn't hesitate in using him again.
Thank you so much.
mick_g2l - 10th Sep, 2017 Positive feedback
olga_293 - 5th Sep, 2017 Waiting for feedback
haustin_49 - 5th Sep, 2017 Waiting for feedback
putting up a garden fences Fencing
andy_t_12 - 23rd Aug, 2017 Waiting for feedback
Very professional in his attitude to customer communication, agreed arrangements, quality of work and attention to detail and problem-solving. The price quoted was the price paid and he left the site very neat and tidy (taking away all rubbish/old fencing etc). Would definitely RECOMMEND and USE AGAIN without hesitation. Thanks for a job well done!
bbdpl_ltd - 17th Aug, 2017 Positive feedback
back garden fence Fencing
Posted job Wednesday, Tommy gave me a quote on Thursday, done the job on Friday. Top bloke, arrived on time and worked really hard all day to get fence up on the same day. Cleaned up and left a really nice fence job behind, was very happy and would most certainly be using him again.
bubbadans - 17th Aug, 2017 Positive feedback
Full fence renewal Fencing
Had to much on to do this job but Tom did a fanastic job seriously knows his stuff and gave a decent honest price. My client couldnt say enough good things about Tom and the work he did.
Will 110% use Ground fencing again.
Cheers fella top man.
stears_plastering_property_maintenance - 16th Aug, 2017 Positive feedback