Feltfab Facilities Ltd

  • Gutter/chimney problem

  • Replace flat roof

    Very good job. The workmen were very tidy and cleaned up after themselves. Very pleased with the end result.

  • New roof on large extension

  • Fibreglass roof needed on flat roof extension

    Feltfab fitted a felt roof with 20 year guarantee to our extension. It leaked after only a few weeks. Contacted Feltfab and they promised to send someone to redo the seals. No one came and all subsequent attempts at communication were ignored.

    Communication with Feltfab was always hit and miss from the start. Someone called Richard made the initial contact, someone else came to asses the job, someone else contacts you by telephone, some different again answers the phone when you call them, and someone different again turns up to do the actual work.
    As courteous as they were, the workmen only had a notional idea of what hey were supposed to be doing. They would ask questions like "Are we taking away the rubbish from the old roof?"

    I hate to leave negative feedback as anyone can make a mistake, but the service has been extremely disappointing.

  • Flat Roof Leak

    Good company. Very efficient and came when convenient to us.

  • Roof change

  • Leak in roof

  • Quotation for roof and guttering works

  • Damp patch from leaking tiled roof

  • Roof repairs on bungalow

    Richard came to quote, arranged for work to be carried out. Broken roof tiles replaced, valleys cleaned, gutters resecured and facia boards finished off due to previous builders' poor workmanship. Feltfab guys worked very hard. I would highly recommend this company.

  • Flat extension roof needs resurfacing

    Feltfab initially stated that they would start this job w/c 11/03/19 (email).

    emails sent on 3/4/19 asking for an update to Chris, Sarah, Richard - no response.

    On 16/04/19 I spoke to a Richard who stated that the job must have got lost in the system and that he would ring me back - he failed to do so.

    I then again telephoned feltfab on 18/4/19 and spoke again to Richard who stated that they still wanted the job and that they would start the end of the following week or the week after that.

    On 2/5/19 I again telephoned Feltfab and was told by one of the Richards (not boss's son) a new start date of 7/5/19 or the end of that week.

    No one then contacted me that week to provide any kind of update.

    Email sent to 3 individual feltfab email addresses and message sent via mybuilder website 10/5/19 stating above concerns and if they did not contact me to keep me up to date with the job timetable then I would find another firm/ builder. No response!!!

    I then contacted Aspin Roofing Specialists (117 Feedback 98% mybuilder.com) on 13/5/19, they quoted me a very competitive quote 14/5/19, commenced job on 17/5/19 and were a pleasure to work with. Excellent communication, good quality workmanship, polite and punctual. They even changed the pitch of the roof as an amendment to the quote replacing timber/ boards - all for a reasonable price. Many thanks to Zoe, Ross and Scott for highlighting there are good roofing firms out there with excellent customer service.

  • Exterior repointing required at front of house

    No one bothered to turn up to the quote appointment and no communication since as to why or to apologise. Extremely disappointing and unprofessional.

  • Rear house wall re-rendering.

  • Roof insulation replacement

    I only receive a quote from one company. It was a reasonable price so I went ahead. The work which was not nice work to do was done quickly and cleanly. I am very satisfied with the work one. Thank you

  • Roof Replacement

    Excellent service from start to finish at very competitive price. Came back to rectify a few small issues without any quibbles and promptly. Would definitely use Felt Fab again.

  • Insulate internal walls

    Provided fantastic advice stating that I didn't need further insulation and didn't charge me anything when he could have lied and got a job out of me. Highly recommended

  • Replace broken and loose roof tiles

    Gwaith da ar y cyfan; prydlon ac yn gystadleuol! Roedd rhaid imi glirio ambell i ddarn llechen oddi ar fy llawr, ond dim byd mawr! Diolch.

    Good job on the whole; prompt and competitive! Had to clear some tile debris from the floor but nothing much! Diolch.

  • Strengthen floor on one side of loft to allow boarding

  • Chimney Brickwork Repair and Sealing

  • Problem with the guttering/fascia/tiles

  • Roof is dated and requires replacing

  • Gable end pointing & other roof works

  • Some tiles on my garage roof need replacing.

    I considered the quote a bit pricey at first as only labour was required. I.e. The tiles for the job had to be sourced by my neighbour and me as nobody knew where to get them due to manufacture being discontinued. However the job was completed by two friendly guys on the day arranged and in my case a gutter was also repaired. Thank you. Compared to other roofers I had contacted in the past Feltfab turned up when they said they would so I'd have no hesitation in using them again if the need arose.

  • Roof, roofline and cladding work

  • Roof Repair

    Hired Feltfab Facilities to carry out repair to an extension roof. Quote was very competitive, work was carried out quickly and to a good standard. Would highly recommend.

  • Apex wooden fascia boards and a lead channel

    Feltfab, did the job. Very good price. The boys were punctual, hard-working and polite, they even painted the fascia boards and soffits - which I wasn't expecting. No more leaks and new fascia boards. Would recommend this company, very pleased

  • Roof leak

  • Chimney & gutter work and stench pipe replacement

    Chris, contracts manager was extremely helpful. The service from Feltfab facilities Ltd staff was professional, prompt and all work undertaken was finished to a very high standard. My residential property is now ready to face the Winter! I would highly recommend. Many thanks.

  • Roofing porch and repoint 1st floor bay

  • Roof Repair

    Good job undertaken by this company, kept us updated on the progress when the job was delayed due to the wet weather conditions which made re-mortaring impracticable at those times.