Clark + Withers

  • Gas safe certificate and check boiler pressure

    Job completed extremely promptly and to a high standard. Would recommend to others.

  • Service of Worcester Bosch boiler,fitting NEST

    Natasha arrived promptly. Boiler was serviced and certified. No nasty surprises, no additional charges.

    She was courteous throughout. I would have no hesitation recommending her.

  • Replace two radiators

    Would highly recommend Natasha. She was flexible, easy to work with and came round after to fix another problem at no cost. Would definitely use her again!

  • Service boiler

    I highly recommend Natasha she was very efficient and polite and professional
    and punctual.and gave me a great service.

  • Remove rad, cap pipe, move rad

    Natasha did a great job and I’ll have her back to do more. Extremely competent, she insisted on a higher standard of finish than I’d have been content with, which is always a good sign. Communication was very good – she doesn’t leave you hanging with emails, gives regular updates and in person is friendly whilst being professional. I also liked the fact that she quoted a price immediately. For many jobs it’s wise to see the property and conditions first, but moving a radiator? That’s reasonably predictable, and a site visit requiring that I be at home isn’t really necessary. The certainty of Natasha’s quote was therefore helpful and given the overall experience I will certainly have her back to work on future projects.

  • Leaking Overflow

    Turned up on time as arranged.

    Got on with the job, work done to a good standard and competitively priced.

    Would definitely use again

  • Boiler Service

    Natasha was punctual and completed the boiler and system service as agreed. She also assisted with two other items and gave advice regarding possible future maintenance. Would use again.

  • Gas safety assessment

    Quickly and flexibly arranged a mutually convenient time, arrived on time, completed work efficiently and to a high standard.

  • Installation of Thermostat on Radiators

    Excellent work. She arrived on time and deliver the top class services. I definitely recommend her and she is now our first point of contact for any Heating Related Issues.

  • Boiler Replacement

    Natasha replaced a boiler in one of the properties I manage in Thames Ditton. She did an absolute sterling job from start to finish. First of all, she sent me a detailed quote and took the time to discuss various options with me. The installation itself was very efficient and she left the property very clean. She replied to any queries very promptly. Having changed a few boilers in various properties recently, I can say that Natasha offered the best service at a reasonable cost. She is a fantastic plumber!

  • Vaillant Boiler Service

    Communication from beginning to the end was good.
    Natasha arrived on time, and has done the maintenance of the boiler. At the end she delivered the certificate of gas safety.

  • Fit new boiler (fairly urgent!)

    Natasha and her team did a great job. I posted the job on a Wednesday night, on Thursday at 7.30am Natasha came round to have a look and quote. She sent a detailed quote by email shortly after, and booked in a new boiler fit for Saturday. Natasha and Mike turned up on time, the job was finished very quickly, the place was left clean and tidy and Mike explained everything. Very pleased with the new boiler! Thanks!

  • Gas safety certificate

    Natasha got back to me straight away and came the next day to do an urgent gas safety certificate. She was professional and polite and did the job. Thanks!

  • Replace standard radiator taps with thermostatic valves

    Natasha was great. Provided a quote, turned up on time, did exactly what what was required quickly and professionally and tidied up afterwards. We will hire her again.

  • Power flush central heating system

    Great service from Natasha. She did a power flush on our central heating system followed by an impromptu service of the boiler. She kept me informed of her findings along the way and advised me on future work.
    Will be calling her for future work.

  • Gas safe registered plumber required

    Really happy with the service and the quality from start to finish. Natasha is very professional and very reliable. The work was completed quickly and to a high standard. We would have no hesitation in hiring Natasha again in the future or recommending her to someone else. Great job well done!

  • Plumbing report for valuation survey

    My experience with Natasha was 100% positive. I hired Clark + Withers to produce a plumbing report for a property valuation. Natasha fitted in the report around other jobs so she could do it asap to suit our requirements and was prompt, courteous, honest and professional. A couple of days later we had a problem with what we thought was the boiler. Again Natasha squeezed us in between other jobs to attend almost immediately and when the problem turned out to be electrical she didn't charge a call out and recommended someone for the work.
    I wouldn't hesitate to use Natasha again and in fact plan on using her services for a boiler instillation in a new property.

  • Fit outside garden tap

    Excellent workmanship, really professional service, good reasonable charges. Absolutely delighted, many thanks Natasha.

  • Replacement of four radiators

    Natasha came to install some new radiators for me. The work was done and full payment made. I noticed after 24 hours that one of the radiators was leaking and had caused my wood floor to swell. Natasha came back and made a temporary repair, which didn't work. I then tried in vain to get hold of her for weeks, eventually turning to MyBuilder who did manage to get in contact and told me she was on holiday for a month (although the feedback history shows several jobs for which feedback was given over the period) and would be back at the end of August. At that time, I followed up again an she then said she could come on the 18th of September (more than 2 weeks further wait) but as of the 17th did not respond to my messages requesting confirmation and no-showed on the day.

    Result is I still have a leaking system 6 weeks after the job was done and money paid in full, and I get no response to my requests and attempts to have it resolved. I will now have to pay someone else to fix this mess.

    If you value your money, time and sanity, I recommend that you don't use Natasha.

    Clark + Withers's reply:

    As mentioned I did install new radiators within the property and all was fine upon leaving. The customer left great feedback which they have since changed. The next day I was informed that there was a leak on the system I returned that day and noticed that this was not to do with my installation of the radiators and was a separate issue. Even though I didn't cause the issue I tried to fix the issue. Again I was contacted and it hadn't worked. I booked in to come back another day but no response and then I took some leave and upon my return I contacted the customer and heard nothing again. I was happy to come back and rectify an issue that wasn't my fault for no charge but the customer just ignores me.

  • Power flush of central heating system

    Job well done as expected, Natasha arrived on time and left the place tidy. The job was competitively priced too. She also gave us helpful professional advice on maintenance. Overall, thoroughly recommended.

  • Service boiler and unvented hot water system

    Quick, efficient and cost effective service.

  • Relocate and fit gas cooker

    Very good - turned up on time, friendly, cracked on with the job, finished it to a good standard and left the place tidy afterward.

  • Cooker Installation and re doing gas pipework

    Great service. Flexible with timings and good follow up. Use Natasha with confidence.

  • Annual gas boiler service - required for 14 or 17 July

    Good communication, prompt response, helpful, recommended.

  • Installing/relocating a stopcock

    Natasha installed new stop cocks in 2 flats in a converted Victorian house.
    She was very helpful with advice beforehand, very prompt and efficient - a job well done. Communication was excellent - which is very important as frequently I find contractors are not great at communicating! I would definitely recommend Natasha and will use her again for plumbing in the future.

  • Pressure & flow rate assessment

    Brilliant job! Natasha came to our flat on time and gave us a complete review of our hot water system, she's a professional plumber, really nice and we'll definitely keep her as our future plumber. 100% recommended

  • Cap off cooker gas pipe

    Efficient and competently done. Arrived on time and worked around other trades people to get job done.

  • Service Boiler

    Natasha was brilliant and very knowledgeable. We will definitely be using her in future and couldnt speak highly enough of her

  • Disconnect and cap off gas fire

    Very happy with the service. Competative price, and a good job. Would happily recommend to others, and would use again.

  • Heating MOT and Radiator Installation

    Communication was great, arrived on time, completed work diligently and tidied up after. Very friendly and helpful- would recommend.

    We'll be using Natasha again for future work

  • Fix Boiler, megaflo, Nest and radiators

  • Attach a bayonet fitting to a capped pipe for an oven

    Really friendly and helpful, despite a couple of unforeseen complications.

    Would recommend and use again!

  • T off mains gas and pipe into kitchen

  • Move radiator along the wall

    Happy with the work completed by Natasha. I have since had her back to do further work, and would be happy to use again.

  • gas boiler service

    Top lady gas engineer,came on time.Clean and tidy with no mess left.
    We use the engineer again and will give her number to all my friends .
    All i can say is 100%

  • Bolier and central heating service.

    Natasha did a great job. Communications were excellent, she was early and then worked carefully and expertly to give the best service possible. Highly recommended. Well priced and professional.
    Thank you.

  • Removal of 5 radiators and replace with new ones.

    Natasha did a great job, very efficient and someone I'd definitely use in the future.

  • Reconnect Radiators & Restart System - West Norwood

  • Boiler leaking water

    Natasha came out on a Sunday to fix a leak under our boiler. She arrived quickly and didn't charge anything additional for it being a Sunday which is amazing.

    Her knowledge of boilers was amazing and the issue was fixed straight away.

    We have now booked her to service our boiler at our sons house next week and will be telling our friends.

    Amazing.

  • New boiler needed