Clark + Withers
- Member since Mar 2017
- 41 feedback comments, 98% positive
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Bathroom fitting Bathroom Fitting
Couldn't recommend Clark + Withers enough, Natasha and Mark did an excellent job of refitting our family bathroom. Natasha talked us through our options and any possible issues etc. during our quote which was really helpful. They arrived nice and early each day, unforeseen issues were dealt with quickly and sensibly. We had forgotten to buy waste pipes for the bath and sink and she sourced these no problem. We had the whole room tiled floor to ceiling and the tiling looks fantastic. Overall the work was completed to the estimated schedule, the place was left tidy at the end of each day and we're really happy with the quality of the finish. We also asked for some additional gas work doing whilst they were in and this was no problem. Will definitely be having them back to do our downstairs loo in the future!
avrilb_28 - 4th Mar, 2018 Positive feedback
Install replacement boiler,in existing boiler position Central Heating
terry_722 - 28th Feb, 2018 Waiting for feedback
Professional, speedy, friendly service. Turned up in the expected time frame despite the inclement weather. Reasonable rate for an excellent job. I'm very happy to recommend Natasha.
andym13 - 27th Feb, 2018 Positive feedback
Safely disconnect fireplace Gas Work
The job was done professionally the price is reasonable. We will use again Natasha.
Thank You for your work
pro-painting - 24th Feb, 2018 Positive feedback
Install new gas cooker Gas Work
Natasha was polite, on time and did a fantastic job. We had to clear the under stairs cupboard on day one to get to the gas main (our fault, we should've done that before she arrived) but she came back the next day and completed the job, no question, no bother. We are sisters living together so no man to do the heavy hauling, but Natasha was professional and precise in completing the job. I would recommend her without hesitation.
lynn_399 - 2nd Feb, 2018 Positive feedback
Radiators Central Heating
Excellent job on time would not hesitate to recommend.
fulford - 17th Jan, 2018 Positive feedback
Job completed extremely promptly and to a high standard. Would recommend to others.
jovialtom - 9th Jan, 2018 Positive feedback
Natasha arrived promptly. Boiler was serviced and certified. No nasty surprises, no additional charges.
She was courteous throughout. I would have no hesitation recommending her.
rugby - 23rd Oct, 2017 Positive feedback
Replace two radiators Central Heating
Would highly recommend Natasha. She was flexible, easy to work with and came round after to fix another problem at no cost. Would definitely use her again!
lozmac2001 - 23rd Oct, 2017 Positive feedback
Service boiler Gas Work
I highly recommend Natasha she was very efficient and polite and professional
and punctual.and gave me a great service.
flatroof_99 - 16th Oct, 2017 Positive feedback
Remove rad, cap pipe, move rad Plumbing
Natasha did a great job and I’ll have her back to do more. Extremely competent, she insisted on a higher standard of finish than I’d have been content with, which is always a good sign. Communication was very good – she doesn’t leave you hanging with emails, gives regular updates and in person is friendly whilst being professional. I also liked the fact that she quoted a price immediately. For many jobs it’s wise to see the property and conditions first, but moving a radiator? That’s reasonably predictable, and a site visit requiring that I be at home isn’t really necessary. The certainty of Natasha’s quote was therefore helpful and given the overall experience I will certainly have her back to work on future projects.
towerhil - 15th Oct, 2017 Positive feedback
Leaking Overflow Plumbing
Turned up on time as arranged.
Got on with the job, work done to a good standard and competitively priced.
Would definitely use again
jriley78 - 15th Oct, 2017 Positive feedback
Boiler Service Central Heating
Natasha was punctual and completed the boiler and system service as agreed. She also assisted with two other items and gave advice regarding possible future maintenance. Would use again.
roger_woolf - 13th Oct, 2017 Positive feedback
Gas safety assessment Gas Work
Quickly and flexibly arranged a mutually convenient time, arrived on time, completed work efficiently and to a high standard.
bbllaakkee - 10th Oct, 2017 Positive feedback
Installation of Thermostat on Radiators Central Heating
Excellent work. She arrived on time and deliver the top class services. I definitely recommend her and she is now our first point of contact for any Heating Related Issues.
sharadkrverma - 19th Sep, 2017 Positive feedback
Boiler Replacement Central Heating
Natasha replaced a boiler in one of the properties I manage in Thames Ditton. She did an absolute sterling job from start to finish. First of all, she sent me a detailed quote and took the time to discuss various options with me. The installation itself was very efficient and she left the property very clean. She replied to any queries very promptly. Having changed a few boilers in various properties recently, I can say that Natasha offered the best service at a reasonable cost. She is a fantastic plumber!
elmbridgeproperties - 15th Sep, 2017 Positive feedback
Vaillant Boiler Service Gas Work
Communication from beginning to the end was good.
Natasha arrived on time, and has done the maintenance of the boiler. At the end she delivered the certificate of gas safety.
plaudinos - 1st Sep, 2017 Positive feedback
Fit new boiler (fairly urgent!) Gas Work
Natasha and her team did a great job. I posted the job on a Wednesday night, on Thursday at 7.30am Natasha came round to have a look and quote. She sent a detailed quote by email shortly after, and booked in a new boiler fit for Saturday. Natasha and Mike turned up on time, the job was finished very quickly, the place was left clean and tidy and Mike explained everything. Very pleased with the new boiler! Thanks!
emily_890 - 31st Aug, 2017 Positive feedback
Gas safety certificate Gas Work
Natasha got back to me straight away and came the next day to do an urgent gas safety certificate. She was professional and polite and did the job. Thanks!
akb - 25th Aug, 2017 Positive feedback
Replace standard radiator taps with thermostatic valves Central Heating
Natasha was great. Provided a quote, turned up on time, did exactly what what was required quickly and professionally and tidied up afterwards. We will hire her again.
cashutt - 22nd Aug, 2017 Positive feedback
Power flush central heating system Central Heating
Great service from Natasha. She did a power flush on our central heating system followed by an impromptu service of the boiler. She kept me informed of her findings along the way and advised me on future work.
Will be calling her for future work.
shereen_90 - 18th Aug, 2017 Positive feedback
Gas safe registered plumber required Gas Work
Really happy with the service and the quality from start to finish. Natasha is very professional and very reliable. The work was completed quickly and to a high standard. We would have no hesitation in hiring Natasha again in the future or recommending her to someone else. Great job well done!
christyv - 12th Aug, 2017 Positive feedback
Plumbing report for valuation survey Plumbing
My experience with Natasha was 100% positive. I hired Clark + Withers to produce a plumbing report for a property valuation. Natasha fitted in the report around other jobs so she could do it asap to suit our requirements and was prompt, courteous, honest and professional. A couple of days later we had a problem with what we thought was the boiler. Again Natasha squeezed us in between other jobs to attend almost immediately and when the problem turned out to be electrical she didn't charge a call out and recommended someone for the work.
I wouldn't hesitate to use Natasha again and in fact plan on using her services for a boiler instillation in a new property.
missroper77 - 8th Aug, 2017 Positive feedback
Fit outside garden tap Plumbing
Excellent workmanship, really professional service, good reasonable charges. Absolutely delighted, many thanks Natasha.
riccy52 - 5th Aug, 2017 Positive feedback
Replacement of four radiators Central Heating
Natasha came to install some new radiators for me. The work was done and full payment made. I noticed after 24 hours that one of the radiators was leaking and had caused my wood floor to swell. Natasha came back and made a temporary repair, which didn't work. I then tried in vain to get hold of her for weeks, eventually turning to MyBuilder who did manage to get in contact and told me she was on holiday for a month (although the feedback history shows several jobs for which feedback was given over the period) and would be back at the end of August. At that time, I followed up again an she then said she could come on the 18th of September (more than 2 weeks further wait) but as of the 17th did not respond to my messages requesting confirmation and no-showed on the day.
Result is I still have a leaking system 6 weeks after the job was done and money paid in full, and I get no response to my requests and attempts to have it resolved. I will now have to pay someone else to fix this mess.
If you value your money, time and sanity, I recommend that you don't use Natasha.
dominikj_15 - 1st Aug, 2017 Negative feedback
Clark + Withers's reply:
As mentioned I did install new radiators within the property and all was fine upon leaving. The customer left great feedback which they have since changed. The next day I was informed that there was a leak on the system I returned that day and noticed that this was not to do with my installation of the radiators and was a separate issue. Even though I didn't cause the issue I tried to fix the issue. Again I was contacted and it hadn't worked. I booked in to come back another day but no response and then I took some leave and upon my return I contacted the customer and heard nothing again. I was happy to come back and rectify an issue that wasn't my fault for no charge but the customer just ignores me.
Power flush of central heating system Central Heating
Job well done as expected, Natasha arrived on time and left the place tidy. The job was competitively priced too. She also gave us helpful professional advice on maintenance. Overall, thoroughly recommended.
arnab_10 - 24th Jul, 2017 Positive feedback
Service boiler and unvented hot water system Central Heating
Quick, efficient and cost effective service.
user_1u7c - 23rd Jul, 2017 Positive feedback
Relocate and fit gas cooker Gas Work
Very good - turned up on time, friendly, cracked on with the job, finished it to a good standard and left the place tidy afterward.
richie_96 - 17th Jul, 2017 Positive feedback
Great service. Flexible with timings and good follow up. Use Natasha with confidence.
bennewcross - 17th Jul, 2017 Positive feedback
Good communication, prompt response, helpful, recommended.
glowgreen_cr - 12th Jul, 2017 Positive feedback
Installing/relocating a stopcock Plumbing
Natasha installed new stop cocks in 2 flats in a converted Victorian house.
She was very helpful with advice beforehand, very prompt and efficient - a job well done. Communication was excellent - which is very important as frequently I find contractors are not great at communicating! I would definitely recommend Natasha and will use her again for plumbing in the future.
roz_payne - 8th Jul, 2017 Positive feedback
Pressure & flow rate assessment Plumbing
Brilliant job! Natasha came to our flat on time and gave us a complete review of our hot water system, she's a professional plumber, really nice and we'll definitely keep her as our future plumber. 100% recommended
jtorresuk - 4th Jul, 2017 Positive feedback
Cap off cooker gas pipe Gas Work
Efficient and competently done. Arrived on time and worked around other trades people to get job done.
user_1u7c - 4th Jul, 2017 Positive feedback
Service Boiler Gas Work
Natasha was brilliant and very knowledgeable. We will definitely be using her in future and couldnt speak highly enough of her
rikkih1987 - 2nd Jul, 2017 Positive feedback
Disconnect and cap off gas fire Gas Work
Very happy with the service. Competative price, and a good job. Would happily recommend to others, and would use again.
alexgiles1 - 22nd Jun, 2017 Positive feedback
Heating MOT and Radiator Installation Central Heating
Communication was great, arrived on time, completed work diligently and tidied up after. Very friendly and helpful- would recommend.
We'll be using Natasha again for future work
smnsmllbn - 10th Jun, 2017 Positive feedback
Fix Boiler, megaflo, Nest and radiators Central Heating
panks_74 - 8th Jun, 2017 Waiting for feedback
Really friendly and helpful, despite a couple of unforeseen complications.
Would recommend and use again!
cjrmyhill - 20th May, 2017 Positive feedback
stevebraithwaite - 15th May, 2017 Waiting for feedback
Move radiator along the wall Central Heating
Happy with the work completed by Natasha. I have since had her back to do further work, and would be happy to use again.
u15sf5 - 17th Apr, 2017 Positive feedback
gas boiler service Gas Work
Top lady gas engineer,came on time.Clean and tidy with no mess left.
We use the engineer again and will give her number to all my friends .
All i can say is 100%
garrett_40 - 5th Apr, 2017 Positive feedback
Bolier and central heating service. Gas Work
Natasha did a great job. Communications were excellent, she was early and then worked carefully and expertly to give the best service possible. Highly recommended. Well priced and professional.
lbarrett_50 - 4th Apr, 2017 Positive feedback
Removal of 5 radiators and replace with new ones. Central Heating
Natasha did a great job, very efficient and someone I'd definitely use in the future.
liondanblue - 30th Mar, 2017 Positive feedback
Reconnect Radiators & Restart System - West Norwood Central Heating
joew_73 - 27th Mar, 2017 Waiting for feedback
Boiler leaking water Gas Work
Natasha came out on a Sunday to fix a leak under our boiler. She arrived quickly and didn't charge anything additional for it being a Sunday which is amazing.
Her knowledge of boilers was amazing and the issue was fixed straight away.
We have now booked her to service our boiler at our sons house next week and will be telling our friends.
robjones_48 - 26th Mar, 2017 Positive feedback
New boiler needed Gas Work
laura1306 - 25th Mar, 2017 Waiting for feedback