Answers Now Ltd
- Waltham Cross
- Member since Jul 2012
- 42 feedback comments, 98% positive
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Wall tile removal and create serving hatch in stud wall Conversions - General
rita20603 - 9th May, 2020 Waiting for feedback
Door widening for wheelchair access and new door fitted Restoration & Refurbishment
Job proceeding well, halted due to Coronavirus
kathieb_61 - 28th Mar, 2020 Positive feedback
Home Kitchen and Diner Refurbishment Restoration & Refurbishment
John and the team where quick and finished our ceiling to a very high standard. They installed new down lights and left the kitchen tidy as can be. They will be coming for the second fix later in the year.
vanessah_75 - 9th Mar, 2020 Positive feedback
Damp patch on inside of ground floor toilet Damp Proofing
John will be starting the work possibly next week commencing 9th March. He has had the flu and kept us well informed and the reason is obvious that he could not start immediately. He has assured us that we will be notified when he has fully recovered and the weather is appropriate for this type of work. Maggie Trahar
mrs67150 - 7th Mar, 2020 Positive feedback
Kitchen refurbishment Restoration & Refurbishment
Happy with the kitchen.
Builders were friendly and informative helping with few indecision and changes throughout the process.
Arrived early but sometimes forgot to inform us they wasn't coming.
Kitchen came in under budget.
Would employ them in the future.
john_martin_11 - 18th May, 2019 Positive feedback
External and internal walls & building works Conversions - General
gillphill83 - 7th May, 2019 Waiting for feedback
Bathroom / shower room Restoration & Refurbishment
Fantastic building company. John the boss was very knowledgeable and friendly, he helped in every way. His staff were all craftsmen and carried out all work professionaly. Overall 5 star
gazven - 11th Apr, 2019 Positive feedback
Interior wall removal Conversions - General
A great job done and very fair with the price. a class act to deal with
jake_584 - 19th Mar, 2019 Positive feedback
Taking wall down Conversions - General
damian_521 - 6th Feb, 2019 Waiting for feedback
To take down a internal wall Conversions - General
John and his team did a wonderful job and cleaned up after leaving my house tidy .
John and his team have done some more work for me.
anastasia71635 - 28th Jan, 2019 Positive feedback
Conversion of Double Garage to Accessible living space Conversions - General
Brilliant! Knowledgeable, professional, very friendly team. Kept me up to date every step of the way. Great finish to the conversion, extremely happy and it looks amazing! Very pleased. Would definitely recommend and use again. Thank you.
mattb_88 - 25th Jan, 2019 Positive feedback
Fit kitchen worktop Kitchen Fitting
lisa85283 - 5th Dec, 2018 Waiting for feedback
RESIZING AN OFFICE/MOVING A TOILET Conversions - General
John and his team did a great job for us - could not be happier. Very professional, courteous and right on time. When we encountered an issue they found a work around that actually saved us a chunk from the original costing. They have a wide range of skills, so I still call upon John for honest advice for other jobs every time we have something to get done!
tulips_77 - 29th Nov, 2018 Positive feedback
Kitchen alteration Conversions - General
I cannot recommend this company high enough. The work was done with total efficiency. The tradespeople were total gentlemen. They will certainly have my business again. The work was done to a very high standard.
dawn14102 - 27th Nov, 2018 Positive feedback
gap between house/conservatory/Rotten wood Conversions - General
Great professional service. John and the team left the property clean and rhe finish on my conservatory exceeded expectation. Would recommend John to anyone.
sam_239j - 31st Oct, 2018 Positive feedback
Installation of few kitchen units Kitchen Fitting
John and his team had been fantastic from the beginning. There were few hurdles from the kitchen unit companies in delivering the goods and John had been quite flexible in his dates. He made sure things were completed on time. Thoroughly professional!!!A+++
drsks6 - 29th Oct, 2018 Positive feedback
Kitchen Flood - insurance job Restoration & Refurbishment
gary38252 - 23rd Oct, 2018 Waiting for feedback
Steel beam installation Conversions - General
John and his team were excellent throughout although the job did not go as planned - on opening the ceiling fully they found the beam did not need replacing at all but that the plaster board on the ceiling had not been screwed in sufficiently. Despite having already bought materials for the original job (as we obviously didn't want a massive hole in our kitchen ceiling for a long time) and having booked his team in for a much longer/bigger job, John advised me of this and arranged for a structural engineer to confirm it (and at a much better price than the original structural engineer who had - wrongly - said the beam was needed.....). All work was carried out quickly and cleanly, and communication was excellent. We are now discussing our next project with Answers Now : )
claire_w_71 - 12th Sep, 2018 Positive feedback
Removal of wall, bathroom and possible kitchen install. Conversions - General
John, Nick and Mitch were great. Simple as. Our project was to knock down a fake chimney, various walls and refurbish our downstairs. The team demolished all we asked for, then fitted a shower room, kitchen, Windows, a new boiler and various other bits. As the project went on we asked for various other things, which the John and Nick were more than happy to accommodate.
In terms of quotes, John was very upfront with deposits, payment schedules and additional costs following our requests. The guys were as tidy as possible and always considerate. This is the first time we'd ever taken on a project of this scale and John made it as easy as possible to carry it out.
I'd definitely recommend John again. Thank you so much, our house has been transformed!
user_217e - 19th Aug, 2018 Positive feedback
Damp conservatory Damp Proofing
I had received quotes from 2 other companies but John was the most professional. I immediately felt confident that job would be done to a good standard and it was. I would definitely use Answers Now Ltd again.
dawn85077 - 13th Aug, 2018 Positive feedback
sorting out my extention Extensions
John and his team are very personable, each with an easy demeanour and all approachable and helpful in sorting questions or hiccups on the way. John helped us to clarify our vision of what we wanted by talking us through options leaving the choices to us. He gave us a complete breakdown of the work to be done with his estimate. He also gave us a running order for the work.
The work took a little bit longer than anticipated but the quality of the work and the final outcome is very, very good and we are extremely pleased with it. The work came in on estimate and the site was left cleared. I would recommend John and his team wholeheartedly and we will use him again if we want work doing.
Thank you to John, Mitch, Nick, Dan and Arden and not forgetting George who came along in his holiday to give his dad a hand.
david_webster_71 - 6th May, 2018 Positive feedback
Integrating a detached garage Conversions - General
crawford_51 - 19th Jul, 2017 Waiting for feedback
Damp proofing, floor-leveling, windows, WC Restoration & Refurbishment
John and his team at Answers Now were contracted to renovate the kitchen area of our new home. John was always approachable, clear and professional from the start considering our lack of knowledge in regards to the work required. John's career experience relating to damp proofing and his friendly, honest attitude was immediately evident. He provided a thorough contract with a step by step breakdown of work required and costs. Additional work was eventually needed in the process alongside a separate builder who was helping us. John and his team happily worked around this and were always available with impartial advice if necessary on any issues. Due to unforeseen circumstances with materials, some of the work was delayed. Answers Now accommodated for additional costs (a specially cut glass shower door). A minor leak occurred towards the end of the work and John and his team were immediately at hand to solve the problem. We now have a beautiful new kitchen area with additional shower in our bathroom. We couldn't be more happy with the finish and would highly recommend Answers Now to anyone who requires professional work at a reasonable price. We will definitely use them again for future work. Our daughter was born during the work contracted and John and his team were hugely supportive during a challenging time in a new home. Thank you John, Nick, Mitch and all the Answers Now team. Keep up the great work.
alana_clw - 16th Apr, 2017 Positive feedback
Front Porch Extensions
John is the sort of builder who you can discuss the job with in a very friendly fashion. A few last minute modifications were required such as a different floor and I'm pleased I took John's advice since the laminated floor looks far better than the option I had planned. Good team effort !
mike_iszatt - 6th Apr, 2017 Positive feedback
Garage conversion Conversions - General
From start to finish, John, Nick and Mitch from Answers Now Ltd have been fantastic - thank you so much guys!
With a small baby onsite throughout the build/conversion, we were never left with no running water, no warm water and had full use of the washing machine throughout the entirety.
It was hard work as the boiler had to relocated which required new pipework, a roof lantern was installed and a some kitchen units had to be installed - Nick and Mitch stepped up to do this work brilliantly.
We (my wife and I) were so impressed that we actually got Answers Now Ltd to revamp our driveway, and Mitch even built us a bespoke TV cabinet exactly to our specification.
No task was too small or big for Answers Now Ltd - being local, they were on hand for any questions/queries or concerns, and they were answered and we were reassured immediately.
After the work was completed, snagging was not a problem, and anything which needed to be rectified was done promptly and efficiently
Now, when anybody ask about recommendations for a builder, I would not hesitate to recommend Answers Now Ltd.
chi_87 - 14th Mar, 2017 Positive feedback
Covert small window into a big window Windows & Doors (uPVC & Metal)
Excellent family run business. They gave me great advice re: extending windows and I went for bifolds doors which John (Directir) recommended. A decision I do not regret and I'm
Very happy with. They also fitted my new kitchen. Nick and Mitch were the most delightful work men, I felt totally safe with them in my home whether I was there or not- really trustworthy and being a female customer this was important and very reassuring.
They listened and gave me sound advice re: decisions about lights and radiators - nothing was too much trouble. I never felt patronised by my lack of building knowledge and I felt they always went the extra mile with explaining things to me and looking at different options if there was a problem. I have already recommended them to others and would not hesitate in using them again :-)
mandy21_70 - 16th Dec, 2016 Positive feedback
Basement Conversions - General
stuarts63 - 6th Dec, 2016 Waiting for feedback
Wall removal Conversions - General
I could not ask for better builders. Very clean and tidy and always early would definitely use again
tessie_97 - 18th Oct, 2016 Positive feedback
Shed repairs Garages & Sheds
We were very impressed by John and his team who were extremely friendly, helpful, efficient, and reliable. The work they carried out on our two sheds was of a very high standard, and as a result they both look like new!
Thank you for your hard work, and we would definitely use you again and would also highly recommend you to anyone else. Jackie.
jackie_788 - 6th Apr, 2016 Positive feedback
Flat roof, damp proofing, gutters Damp Proofing
A fantastic job done from start to finish. Trustworthy, reliable and professional. Great price quote and very honest. Tidied up after the job.
Would hire again.
Lovely tradesmen and very helpful/accommodating.
I needed my job done ASAP and it was done and done really well.
racheltaurus - 1st Mar, 2016 Positive feedback
I need my bathroom wall extended into the back bedroom Conversions - General
mrroverrover - 11th Feb, 2016 Waiting for feedback
Replacing asbestos garage roof Garages & Sheds
I met John through Mybuilder, and as most customers was interested to know how he compared with the other traders that are around. Whether it was plumbers or electricians or builders, John, as the point of contact is upfront, honest and wants to take the time to understand your needs. Rather than costs, I was looking at the type of builder who I can talk to and work with. I was prepared to pay more for people like this. As it turns out John offered good fair comparable quotes to all the others and even better in some places.
His team work extremely well. On the first day all issues had been discussed, resolved and managed. If my wife or I noticed anything, John would address it and help out straight away. He has also offered to help with a difficult retailer by providing good alternatives.
We are very happy customers and trust John and his team. So much so that we have decided to continue our relationship and ask him to install a new garage door to the conversion.
ed45 - 2nd Aug, 2015 Positive feedback
Fixing plaster following a leak, and damp in vestibule Damp Proofing
John and Nick have undertaken three separate pieces of work for us, and each has been completed to an extremely high standard and finish. John has taken time to assess and discuss options with me, and I have a lot of trust in his opinion. In a couple of cases he advised against undertaking work as unnecessary, and he made sure that the sources of the problems were fully identified and rectified. Both are extremely professional and have kept me updated throughout. I would have no hesitation in recommending them, from initial consultation through to completition of the job. Knowlegable, professional and hard working.
philip_63 - 23rd Jul, 2015 Positive feedback
Knocking through part of kitchen wall, re-floor kitchen Conversions - General
This job soon morphed into a completely new kitchen and dining room, including the creation of a large opening into the living room and knocking out a chimney to make more space (requiring two RSJs). Essentially John and Nick have transformed our downstairs, bringing light and space to the main living area. They made every effort to understand what we were looking for and continued to do so throughout the process – their level of communication was outstanding. Given the level of disruption such a project entails, it was a pleasure to have John and Nick in our house. In many ways they went beyond the call of duty, and the quality of their work is reflected in the gasps of amazement when visitors behold the transformation. If you are looking for cowboys who will cut corners to cut costs, Answers Now is not for you. But if you’re looking for men of great all-round skill and integrity, who will work closely with you to create exactly what you want for a fair price, then it’s a no-brainer.
hughpeto - 1st Jun, 2015 Positive feedback
kitchen fit, new toilet and room partition Conversions - General
John and his team have recently completed our project.
This comprised of partitioning a bedroom into 2, adding a new window, radiator, doors etc, plus refitting our kitchen and converting an understairs cupboard into a toilet for us. They also did some general refurbishing, such as re-plastering, skimming artexed walls etc.
We are very pleased with the work John has done for us and everyone who has visited comments on what a great job he and his team have done.
John looked after and managed every aspect of the project, liaising with the Buildings inspector as required, and managing the specialist trades people required for some of the tasks.
He listened to all of my many queries and questions, helped me to make decisions and generally put me at ease with his professionalism and friendly personality throughout the entire project.
He often gave me little bits of free decorating advice for things we decided to tackle ourselves.
I was clueless and very nervous at the start of the project and dreaded the disruption but they did all they could to put us at ease and make things easier for me and my family during the work.
John happily went along with any changes we wanted to make along the way and was very fair with his pricing and any adjustments.
He was with us for around 6 weeks and completely transformed our house.
I would recommend him to anyone considering a project of any kind, big or small, especially if, like me, you have no idea what you are doing!
louiatki - 22nd Apr, 2015 Positive feedback
Treat damp internal wall. Remove old gas fired heater. Restoration & Refurbishment
Very pleased with all the work carried out by Answers Now. Would recommend to others for similar type of work.
three_badgers - 6th Apr, 2015 Positive feedback
damp in front porch Damp Proofing
I am very happy with the work carried out by John & Nick O'Sullivan to remedy the damp in my porch.
Found them to be very pleasant and helpful and would not hesitate to use them again.
smokibear - 23rd Mar, 2015 Positive feedback
Remove wall(s) between 2 rooms Conversions - General
John knocked 2 walls down between our dining room and kitchen, and did a complete kitchen refurbishment. We couldn't be happier with the work that was done. John and his team were polite, friendly and very professional. All the work was done to a high standard and finish. It was a long job, but they were a pleasure to have in the house, and kept it as tidy and easy to live in as possible. We have recommended them to several family members and would not hesitate to use them again.
fuchsia3 - 7th Oct, 2014 Positive feedback
Damp Inspection and quote for work 3 bed property++ Damp Proofing
Experienced, Efficient, Honest and Reliable, We needed a quote for work following a full structural survey , John was able to go through the survey with me in detail when visiting the property and give me a quick quote on all work needed , When I met with him it was clear he is an experienced and competent builder , I will definitely be using him again in the near future
rorye4 - 7th Aug, 2014 Positive feedback
Refurb front door and porch Restoration & Refurbishment
The initial work was completed to a high standard in a good timeframe. John was happy and helpful in tackling additional work and finishing things off. Nothing was too much trouble.
John and his team were a pleasure to have around the house. They were polite, tidy and friendly throughout the work.
I wouldn't hesitate to recommend them to a friend.
crawford_51 - 2nd Jul, 2014 Positive feedback
Complete bathroom refurb & partial kitchen refurb. Restoration & Refurbishment
garrymb - 19th May, 2014 Waiting for feedback
Damp proofing Damp Proofing
Highly recommended, great service and great value. John worked hard and was very clean throughout the house. Very pleased with his work! I will just have to wait for the walls to dry out to see if the problem is solved.
tony_866 - 24th Apr, 2014 Positive feedback
Ceiling water damage Plastering
Would not recommend, job done very well, but guy in charge seemed over worked and was not pleasant to deal with. He had very poor communication skills, a lot of calling/e-mailing was required to sort the payment out.
homeowner - 26th Jul, 2013 Negative feedback
Answers Now Ltd's reply:
We're human, do our very best and have great relationships and recommendations from virtually all our customers. This customers states "the job was done very well. They were delighted with the work but then didn't want to pay the original figure they'd agreed. Amazing ! Please note the jobs visible on My Builder are a tiny part of what we do as the majority of our work comes through happy customers telling their family, friends and neighbours about us and their great experiences with Answers Now. Please give us a call. Thanks John
Damp proofing conservatory / down stairs toilet Damp Proofing
John was extremely efficient and replied quickly to the job. John was very thorough and gave lots of sound advice when carrying out the initial assessment. John completed the job to a high standard and left everything very clean and tidy. I would highly recommend him and have already passed on his details to family and friends.
homeowner - 27th Jun, 2013 Positive feedback
Damp proofing, patio, retaining wall repair Damp Proofing
georgina7 - 25th May, 2013 Waiting for feedback
Replace and felt a wooden roof on 8 x 6 gerden shed Roofing (Flat)
John was great. He came quickly to quote and then kept in touch as the job was dependant on good weather. The job was done very well and left clean and tidy. I would certainly recommend John and use him again.
homeowner - 4th May, 2013 Positive feedback
Replacement of kitchen, dining area & conservatory Restoration & Refurbishment
John and his crew did a fantastic job on our downstairs. There is nothing I could find fault with and he has left us with a kitchen that looks out of this world. We have now saked him to quote for a wet room.
homeowner - 4th Feb, 2013 Positive feedback
Bathroom Refit Bathroom Fitting
emmap_34 - 8th Dec, 2012 Waiting for feedback
I need a Damp Inspection/Report done urgently PLEASE!! Damp Proofing
John is professional, efficient, expert, friendly and one of the most helpful tradespeople I have ever dealt with. He was quick to respond, quick to deliver my estimates and extremly patient and helpful with all my questions. I would thoroughly recommend John to anyone needing his expertise!
blondiekath - 19th Nov, 2012 Positive feedback
household painting and decorating; bathroom re-fit Restoration & Refurbishment
John is very professional in his approach to work. He listens well to the ideas that you have in mind for improving your home and he is open and honest in sharing how best your ideas can be turned into a reality. He works with commitment and dedication and completes all contracted work to a very high standard. He makes time to discuss and explain all the work carried out at the end of each day and he states when he will be back to do further work. He is clean, tidy and careful and respectful of your wishes where home maintenance is concerned. I would not hesitate to recommend John to anyone who is looking for a builder to carry out their home improvements. Very many thanks, John!
abigail_79 - 3rd Nov, 2012 Positive feedback
Positive Client Reference taken by MyBuilder Damp Proofing
John's company recently undertook damp course treatment works on behalf of our company at two separate properties. John initially undertook site surveys at both properties and provided written reports on his findings, together with recommendations and quotations to rectify the problems. The quality of their workmanship was first class, together with their housekeeping and attitude to health and safety. Both projects were completed within programme and budget. We found John very knowledgeable, informative, conscientious, honest and reliable. We cannot recommend him highly enough.
Client Reference Reference feedback
Positive Client Reference taken by MyBuilder Restoration & Refurbishment
We needed someone to repair and decorate the front of our three storey Victorian house and I was recommended Answers Now by a friend. I found them great to deal with as nothing was too much trouble, they seemed to really want to do the best possible job, they were helpful when we kept changing our minds and were always very friendly and a pleasure to have around. We were very happy with the completed work which was finished on time and on budget.
Client Reference Reference feedback
Positive Client Reference taken by MyBuilder Extensions
I would recommend John O'Sullivan to any person who requires a good builder. He did a great job of my new conservatory. The job came in on time and the guys who worked with him were polite, punctual and tidy. The work was great and if we had a problem it was dealt with promptly. There were no add-on extra charges, and the most important thing was we could always get hold of John on the phone if he was not on-site and if decisions needed to be made.
Client Reference Reference feedback
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