Aqua H2O Heating & Plumbing

  • Disconnect and cap gas pipes.

    Very professional. Completed the job competently. Recommended.

  • Boiler lockout

    Fantastic service, straight to the pint, highly recommendable

  • New Gas boiler and gas oven

    Richard was extremely friendly and did a great job fitting the boiler and pipe work. I would highly recommend Aqua H20 builders.

  • Boiler flame not starting

    Richard was very responsive and punctual. Very happy with the repairs carried out and communication throughout. I would highly recommend Richard to anyone looking for boiler repair services!

  • F75 Repair - Vaillant ecoTec Pro

    I think it's rare you get people like Richard, a great mix of professionalism, time keeping, safety & fairness. Also a really nice person. Feels a bit like a Ronseal thing, does exactly what it says on the tin...only more.

    I have already booked him in for some more work.

  • New Boiler Installation for a top floor flat - EN8

    Top bloke, honest and fair priced he did everything to a high standard and very professionally.

  • Landlord Gas Safety Certificate

    Richard was great - arrived on time, did the work, talked me through it. I have already asked him if he can help with other plumbing and heating issues!

    Many thanks again, really appreciate all the help.

  • Burst central heating pipe

    Richard is a great heating engineer. Thorough. Tidy and approachable and above all.

  • No power to boiler

    Great job - quick, efficient and decent price. Highly recommended.

  • Replace expansion vessel for combi

    Job done on time to the price quoted. Good advice given

  • Boiler repairs

    Richard was very prompt to attend the property, he assessed the situation safely and fairly, and provided a reasonable quote to complete the work the next day. Very pleased with the service and will call upon Richard again in the future if needed.

  • Installation new hot water cylinder Megaflo 210DDD

    Very professional team, thank you!

  • Boiler service and gas safety check

    Richard carried out a boiler service and gas safety check.

    Very informative, helpful and upfront with the issues concerned.

    I'd use Richard again.

  • Gas Certificate required

    Arrived when he said he would, done what he said he would and cost what he said he would.
    Exactly what I needed, would recommend.

  • MEGAFLOW service

    Quick response. Job complete and plenty of good advice. Will use again.

  • Replacement electric boiler/coffee shop

    Work was done promptly and to a high standard, very pleased and would highly recommend.

  • Move bedroom radiator and replace combi boiler

    Very clean work, everything was delivered as agreed.

  • Boiler problems - possible replacement

    Richard was hugely helpful, prompt, gave full explanations, found solutions that others hadn’t and saw beyond just a job into working within someone’s home. I hugely recommend and have asked for his help twice subsequently. All work has been excellent.

  • Capping off of old gas pipe

    Richard was very effcient, professional and thorough. Would recommend

  • Boiler stopped working and no central heating

    Highly recommend! Was upfront with costs and completed work exactly as described. Will definitely use again.

  • New combi boiler installation

    There is nothing about Richard's work on this job that I would not rate as very good (or better). His knowledge and clear layman's explanations inspired confidence during our initial meeting about the work. His quote was clearly presented and broken down into understandable parts of the job. He was flexible on availability, and on time when he said he would start the work. He communicated clearly and appropriately about progress and things were cleaned up and cleared away well afterwards. The boiler works a treat with great hot water now too!
    I have no hesitations at all in recommending him highly to others and using him again myself in the future.

  • Boiler replacement

    Professional service delivered at honest price. Very reliable, always arrived on time and kept me informed about progress on a daily basis. Would definetely reccomend and hire back in future.

  • Leak from bathroom

    Richard was very helpful in terms of accommodating my request for him to liaise with the managing agents for access. He provided a quote quickly, rectified one issue on the first visit and gave excellent feedback as to how to address an issue he identified. I will definitely use him again should the need arise and would definitely recommend him.

  • Leaking radiators

    Polite, professional and clean. Would highly recommend Richard.

  • Relocate boiler flue

    I am very happy with the work done. Richard came on time, carried out the relocation of the flue efficiently and completed the work on time. Richard is doing further work for me.

  • Vaillant boiler issue

    Great job. Organised, good advice. Will def use again.

  • Vaillant boiler service

    Very happy with the service Richard and his colleague provided. Happy to recommend to others.

  • Boiler replacement

    I am really pleased that I went with Aqua H2O for this job. Richard explained exactly what he needed to do and I immediately felt I was in good hands. He and his apprentice did a beautiful job quickly and efficiently. They worked solidly on the hottest day of July to complete in the time they said they would. I will be sticking with Aqua H2O for any other plumbing and boiler servicing from now on.

  • Shower drain leak

    Richard was very prompt, super professional, knowledgable and solved the issue quickly, as well as offering advice for the future. Would definitely hire again.

  • Radiator back on and check heating works after that.

    Great, fast and very helpful!

  • Hot water flow blocked in mixer tap in bathroom.

    Very fast response, and good service. Thank you.

  • Service - Vaillant boiler (ecoTEC plus 838) - Gas Safe

    Top job - many thanks. Will use again.

  • Capping gas taps

    Good reliable service. Did a great job, left the areas neat and tidy. The quote matched the cost which is always good to hear!

    Would certainly recommend.

  • System boiler replacement urgent

    Very helpful and absolutely hard working, we faced a few issues unplanned which was resolved very quickly. Thank you and your team member.

  • Low flow

    Very friendly came round to quote and let me know I didn’t even need installation (he didn’t try to just get money out of me)

    A genuine guy here would use him next time.


  • Gas Certificate for 1 Bed flat to rent

    Richard turned up on-time, He was very qualified and gave me good suggestions to improve few things. I highly recommend him

  • Help with pipe isolation

    Richard is fantastic! Very, very swift attending and helpful. He has been to my place twice now for new pipe work and radiator installation. He is very tidy and very patient with Clients that are not clued up with DIY technology!! He explains what he does and works in a very organised manner. He charges very reasonable rates. I would have no hesitation in either using Richard again or recommending his services. Nice bloke as well.

  • New boiler install

    Refreshing to see someone who wants to complete the job even if it means staying late when needed. Thank you.

  • Remove old gas fire

    The job was carried out efficiently and well within the call out time. In fact two jobs were undertaken a gas fire and a dead radiator were removed. I was happy with the work and the care and attention with which it was carried out.

  • Install new 'A' rated combi boiler ++ ASAP

    Highly recommended. If you want a top notch professional job by a very experienced and knowledgeable person who takes pride in and cares about their work then Richard is your man. 5 stars.

  • Unvented-cylinder certified heating engineer/plumber

    Richard was very much on the job, he knew everything about our heating cylinder and could easily spot the problem, solved it quickly. He was also on time and polite.

  • Combi boiler fault

    Richard was very professional and on time. He explained everything and did an excellent job on our old combi boiler. Would recommend and use again in future.

  • Fit new boiler

    Great job, friendly and professional.

  • Boiler issues and bathroom radiator

    I would highly recommend Richard, he came round quickly, gave me a reasonable quote and completed the work on time. He is polite, tidy and most of all knows his stuff !

  • Boiler replacement

    Richard is a personable character who is reliable, helpful and flexible in his approach to his work. He takes the time to listen to his customers preferences and, wherever he is able, will do his best to accommodate them. He even fitted a new radiator valve that I had bought without charging me. OK not a major job I know; but some plumbers would have charged me an extra tenner to do it!

    He just gets on with the job without any drama. If you were on an aircraft in the middle of a storm he's the kind of guy who you would want to be at the controls - stoic and unflappable. Overall I found him to be a pleasant, organised, industrious and reliable person who does a fair day's work for a fair day's pay. Give him a try. Discuss your needs with him, agree a price and forget he's there - the job will be done before you know it.

  • Boiler replacement

    We had several visits and quotes for boiler replacement, and we decided to go with Richard. He was super polite, genuine and very knowledgable. Before we made a decision, I had couple of calls with him as I wasn't sure what option will be the best for us. He patiently explained all the details and helped us to make the right decision. Once made up our mind, he schedule installation within couple of days. He was very tidy and clean, respectful and kept us updated through the entire process.
    He is very personal and passionate about the job, not like having British Gas engineer who I assume doesn't care about the outcomes/customers.
    I will definitely call him back for any plumbing/heating jobs and will recommend him for your next boiler replacement. If you will meet him once you will see what I mean. It was our pleasure to have him cary the job at our home!

  • Landlord Gas Safety Certificate

    Richard was very knowledgable and we've actually hired him for some other jobs since.

  • Broken boiler

  • Landlord's gas safety check - Vaillant Ecotec pro 24

    I needed a landlord's gas safety check and Richard did a great job, arranging a date with my tenants and sending the certificate and invoice via email. Very helpful and very happy to book again.

  • Gas boiler repair

    Richard really helped us when our boiler stopped working during freezing conditions. We were really struggling to find a plumber who could help on the day. But Richard arrived within 30 minutes of me posting my ad on the website and he quickly diagnosed and sorted the problem to get us warm again. He was diligent and professional, explaining things as he worked. I will definitely hire Richard again.

  • Boiler service/repair and gas safety check

    Richard was very efficient and good at communicating/timekeeping. He discussed and showed me the boiler issues over WhatsApp which was really helpful as I couldn't be at the property. Boiler was replaced quickly - he gave a choice of 3 quotes. All working, certificate issued, job done! Highly recommended.

  • Boiler Service

    Richard carried out the annual service for our boiler, completing it the same day the job was posted. Richard seemed very knowledgable offering some further advice beyond the service. Overall very pleased, would gladly recommend Richard.

  • Vaillant combi boiler annual service

    Richard was on time and informative about the boiler, as I was unaware of how to operate it. Seemed to do a thorough job.

  • BIG JOB - Re-routing of all gas and water pipes

    Richard provided us with a fantastic service. When he makes appointments he sticks to them, always turning up as promised. His work is of a high standard, and we are very pleased with the finishes. He was able to arrange a tiler to to tile our bathroom, and oversaw their work for us as well. He has come back on multiple occasions to fix other small things for us. Could not recommend him more highly!

  • Installation of new boiler

    We were very pleased with Richard's work and found it a great experience dealing with him. His booking system gives you a handy alert on your phone that also makes you feel certain you have got an agreed appointment. They arrived on time and were quick to put down some protection for our floor in the entrance and at the area where the works were to be done. The installation of our Vaillant boiler was done quickly yet thoroughly and at every step Richard was helpful in providing details of what he was doing. It was clear he had done this many times before but equally that he takes a lot of pride in the quality of his service and will not cut corners. Very happy to have come across his profile on Mybuilder and we will certainly call on him again if the need arises. Thanks Richard!

  • Megaflo Eco Installation

    Richard was great from start to finish. Professional, polite with reasonable prices. Would highly recommend him

  • Quote to review existing boiler and heating system

  • Boiler breakdown fix & later replacement

    Richard took on a complicated boiler installation and absolutely rose to the challenge, working in a calm and result oriented manner, solving problem after problem. He went above and beyond on a job that had put off some others. Having been without heating and hot water for two weeks, I particularly appreciated him working on a Saturday. I felt relaxed soon after the work started and throughout.

  • Central heating controls/timer

  • Immersion tank - boost option on Hortsmann Economy 7

    Richard arrived on time and quickly diagnosed and fixed the problem. He also offered some very useful advice. I would definitely hire Richard again.

  • Problem with low pressure on boiler + gas certificate

    Very professional and friendly. I will definetely use Richard again.

  • Hot water has suddenly stopped heating up

    Richard was one of 3 plumbers who responded promptly to my job request.
    I chose him mainly because his reviews were excellent and because there were far fewer grammatical errors in his ad (it just shows someone's bothered to check & proof-read, which to my mind, suggests that person is more thorough in their overall approach).
    Richard got back to me as arranged, explained each step of the job and did a good job of fixing the boiler. It involved obtaining parts, which he returned with the next day, exactly on time. I feel the price charged was fair and I did not feel I was being ripped off for sexist reasons (sorry, but that does still happen!)
    I'm going to get him to come back to do another job for me in the near future and would definitely recommend him.
    He was professional and thorough.

  • Install new replacement combi boiler


    Richard was excellent
    He arrived promptly when he said he would and got straight into the job
    He explained everything he was doing as he went and did more than he was asked to do without asking for additional money
    I will be using Richard’s services again knowing he’s not out to over charge you
    Richard was very amicable and puts you at ease knowing his rates are very competitive
    I would recommend Aqua H2O to anyone i certainly feel i will have no need to search the web for a heating and plumbing engineer again

  • New boiler

  • ideal boiler installation

    Richard did a good job and was friendly

  • Service my boiler

    Richard was friendly, took his time to do the job properly and explained, was accurate and tidy. Answered all my questions. Price was reasonable and as quoted.
    Its great to finally find an honest and professional boiler engineer.
    I would certainly use his services again.
    Thanks Richard.

  • WATER TANK AND PUMP and shower screen

  • Gas certified engineer to conduct combi boiler service

    Richard provided a great service, very professional and knowledgable. I would definitely hire Richard again.

  • Repairing rusty radiator

    Richard is so helpful and knowledgeable. He was very patient during our initial phone call, as he spent a lot of time chatting with me about the problem and the pros and cons/risks of potential options to try to solve it. I've decided to hold off for now, but I would definitely contact him if/when I'm ready to take action.

  • Positive Client Reference taken by MyBuilder

    Richard came to service my boiler, he provided a professional and reliable service. I found him to be honest and trustworthy, I would definitely use him again and would recommend him to my friends.

  • Positive Client Reference taken by MyBuilder

    Richard sorted my gas safety certificate, serviced boiler and replaced taps. Richard's work was exceptionally professional, very tidy and competitively priced. Because of Richard's cleanliness, attitude and all round workmanship I have recommended to friends and would personally guarantee.