AGL Heating & Building

PLEASE NOTE AT PRESENT I AM FULLY BOOKED UNTIL 15th APRIL 2015. MANY THANKS I have have worked in the Building Construction Industry for almost 20years. I pride myself on Quality Workmanship and Customer Satisfaction.

Trades

  • 1.Restoration & Refurb Specialist
  • 2.Conversion Specialist
  • 3.Bathroom Fitter
  • 4.Plumber

About AGL Heating & Building

BAD FEEDBACK
Where do i start? This customer repeatedly kept "adding things to the job", quoting that i said i would do "this" and "that" giving "quotes" from conversations she'd had with other builders. My written quotations are very detailed so that there is no confusion with regards to what i have priced for. I also take notes when i survey a job..

When we started the prep work, it turned out that all the internal plasterwork in the bathroom was shot/damp. The only way i could carry out a professional job was to take the plaster back to bare brick and re- "dot & dab" the entire room. Unfortunately the boiler was also in the bathroom so we had to remove it otherwise the new boards would have stopped at the boiler, which wouldnt have looked right. The customer was informed of this before we proceeded, (all this work may i add is one of the "freebies") Can i also stress that this was in the middle of summer so she was not without heating!! The customer also had a seperate W.C and basin.

As for the tiles which the customer supplied!, they were the cheapest, nastiest, Home Base tiles i have ever seen. The edges/corners kept chipping when we cut them. The customer didnt want to buy more so we had no choice but use them (3 or 4 in total). I am a perfectionist so i wasnt happy!

The customer advised me of a crack in one of the tiles in the bathroom, so i made an appointment to see her, travelled the 90 minute drive (3hr round trip and £30 diesel) to Morcambe and she wasnt in! When i rang her she advised she had forgot and wouldn't be home for 2 hours. I made another appointment which really speaking she should have been charged for. When i arrived at the job, the crack was on a tile on the boxing in!! One of the kids had obviously stood on it. She tried to say it was like that! Why was there no grout in the "crack" then? As for jumping off the 4th step? This house is full of damp!! I would have fell through the floor, SERIOUSLY.

I have a list as long as my arm of extra works i did for this lady, i didnt charge as i felt sorry for her at 1st, she kept breaking down in tears as i revealled more and more problems with this house which she had just bought.

I have the same 2 numbers and have done for years. No emails recieved.

The problem with her tap is that the cap (hot label) has fell off and she cant get it back on... (its screwed on. So why was it unscrewed?) The same goes for the shower caps. Children again maybe? I have done enough "freebies" for this customer, if i was a big outfit company then these extras would be chargeable.

Please see my previous feedback before making a decision as to what type of tradesman i am. I actually lost money on this job. Its people like her who take advantage of peoples good nature. Some sort of deterant should be available to stop it.

Kind Regards
Gareth

Qualifications

Heating & Ventilation NVQ Level 2-3
Gas Safe Reg 210756
NICEIC Electrical Registered
City & Guilds Level 3 in Bricklaying
City & Guilds Level 3 in Plastering
NVQ Level 2-3 in Joinery

Energy Efficiency certificate
Solar Hot Water Certificate
18 years experience in the Building Construction Industry

All my work is fully guaranteed from latent defects for a period of 6 years. We have £2 million public liability insurance giving you 100% piece of mind.

ABOUT ME:

I am a Heating and Ventilation Engineer by trade. I worked for H.B.M for 4yrs, British Gas for 4 years then started my own Building Services Company in 2004.

I have successfully completed numerous jobs ranging from Installing Heating & Plumbing services in New build houses to completely Renovating a 34 bedroom Hotel in Liverpool (Cocoon Hotel).

I have alot of experience behind me in the Design and Installation of both Industrial/Commercial & Domestic Heating and Building Services.

I am well known by my present and past clients for my reliability and excellent workmanship.

I carry out disabled adaptations for both Warrington and Cheshire councils.

I have been fortunate enough to have gained many skills during my career in the Building Services Industry so the majority of the work is carried out by me. This is a benefit as it gives You the customer piece of mind that we will not be relying on other trades not turning up/holding up the job. I employ a fully qualified Brick Layer and Plasterer.

I can basically do anything you require to a professional standard.

Because my business overall is small and family based, I have no overheads which means a competitive cost saving for YOU.

I take alot of pride, care and effort in the work that i do. I can honestly say that i could not walk away from a job that i thought wasn't completed to 100% of my ability. Because of this view of myself, i can confidently say " You don't pay me until your happy". I feel my feedback reflects this!! The quality of my work can also be seen in my pictures.

We carry out works in all aspects of the Building Industry ranging from Digging Footings to Project Management.

I am more than happy to give free, no obligated quotes and advice. Just drop me a message to discuss your needs.

I am able to supply references should you require them. I hope my description has instilled confidence and i look forward to working with you in the future.

Best Wishes

Gareth