Ash and his team did our garage conversion, work completed in 2020. The work looked good on completion, however, we later noticed rising damp in several parts of the annexe. We had a damp expert inspect the property, and his inspection revealed that the rising damp was due to the fact that the damp proof membrane had not been installed correctly.
The inspection also uncovered multiple other issues with the work, for example, bathroom pipes were un-lagged. Somehow the many failures to comply to building standards were not picked up on by building control at the time.
I approached Ash, asking him to put the work right, however, he was not prepared to do this, so I have now begun legal action, as we have been quoted 38K to put right the damage that this has caused. This has caused considerable distress to us as a family, including my 91 year old mother who has lost her home, as the annexe is now uninhabitable.