We hired AJ Carpentry service (ACS) for a renovation work of our house.
We expected from this company the following: Accurate quotes, realistic timeline, and high quality of the renovation. However we got the following:
Accurate quotes: Unfortunately we ended up paying much around 20% more than the agreed quoted price.
Realistic timeline: The job wasn't finished within schedule. ACS scheduled the job to be done in 6 weeks and ended up with a 11 weeks delay.
High quality of the renovation: In our opinion, ACS did not use reasonable care and skill when they provided the renovation service. They removed the water meter without our consent. It took us years (and tens of mails, phone calls and several visits to our local Citizens Advice Bureau) to get the refund of the water meter installation, which only happen when we were about to make a claim to the small claims court. Worth mentioning the bad quality of the carpentry jobs. Doors: missing parts of the doors (door architraves, door stops, etc...); not sanded doors...; skirtings winth bended nails; kitchen cabinets with extra hinge holes (filled with a interior filler); whey evenbroke a wooden windowsill and replaced it with a plastic one without our consent.
In summary, we haven’t recommended (and will not recommend) ACS to our friends and family. Because we made a good use of mybuilder.com , we thought our feedback could be important for people who, like us, don't have family/friends to ask for recommendations.