Simon started the job a couple of days late, which would have been a problem if I had taken days off work, but it turned out he'd been ill. He arrived promptly at rearranged time, with two lads, they were all really polite and worked hard on the job. Completed the job on time and they did a couple of extra bits which wern't quoted for and did not charge for these, which was great. No concerns with the work, seemed to know what he was doing, so would use him again in the future.