Cold water tank needed replacing. Steven gave the best price for the job, was really polite, and came when he said he would. The job took longer than Steven anticipated, as we have old imperial pipes, so the fittings had to be manipulated to fit the pipes, and Steven actually gave us a discount for the inconvenience it caused. He worked really hard, is reliable, clean and very reasonably priced. Will definitely use him again and will recommend him to all my friends. He is also corgi registered so serviced our boiler at a very cheap price, while he was here.