Vladamir was so helpful! He swapped our hob for us then found issues with our power supplies, he showed me how the plastic was being melted on the socked and explained the dangers this could be causing. He then offered to take us to Wickes to pick out the correct parts so that he could fix the problem for us. The parts were very cheap and Vladamir did not ask for any extra payment for doing this for us! Thank you so much for all your help today, god knows how much somebody else may have charged us to do all the extra work you did with no complaint! I will be recommending you to our friends and families without a doubt and would certainly use you again for any electrical issues. Thank you! Ryan & Jess