Jim came out to assess quite a difficult job in a 3rd floor tenement, where the lead waste pipe connecting the flat to the outside downpipe had started leaking (a lot). It required outside access with scaffholding to see where the leak was, and for the floor of bathroom to be exposed to see where it connected to the internal plumbing. He did a great job renewing a section of the outside waste pipe, plus ensuring everything was watertight inside. He offered his services at a very reasonable rate indeed, I was afraid it was going to cost a lot more but it came in below my original expectations. Jim is a more experienced plumber so was able to also deal with the outside cement work, as well as the plumbing itself. Some less experienced plumbers would probably not want to take on this type of tricky job. Highly recommended!