G Morgan reviews (112)

"Gareth was employed to fix a limestone fire surround and a LFE gas fire, both of which I supplied. The fire was installed properly . However, he glued the fireplace backplate to the wall without noticing that it should be glued to the uprights first thus leaving a 2" gap between the backplate and the uprights and glued it unevenly so as to leave a gap between it and one upright. He placed the hearth off centre. He proposed not to chase the fireplace into the wall but to fill the inevitable gap with white caulking which would have stood out like a sore thumb. With a bad grace he rectified these problems but left dark stains on the hearth. The stains did not go, as he promised, and I had to buy a special stone cleaner and spend hours using that and bleach to remove them. I had lost all confidence in his ability so I did not ask him to return to deal with the stains in case he made them worse. I have been advised that he should not have used ordinary (brown) mortar but white tile cement to fix a limestone fireplace because of the extreme porosity of that stone. He proposed to charge me £47.99 for copper pipe of which he had used 1 metre claiming that this was “special” because he did not usually use 9 mill. pipe and had had to buy a complete bundle of it. I have been advised by the fire manufacturer however that plumbers normally use this size pipe for the last metre. He did waive this charge however after my protest.

Couldn't do job due to a technicality. No complaint.

When Gareth was appointed to do the work on our bathroom he gave us the impression he could deliver the required work. This entailed removing the old bathroom, re-plastering the walls, new plumbing, new electrics, tiling and fitting the new bathroom units. As the job progressed we became increasingly concerned with the standard of his workmanship. We ended up with uneven walls and tiling which was far from satisfactory, the tiles were prominent as the plastering was uneven. Our protestations were dismissed by Gareth. He did some rectification to the tiling, this required removing some of the prominent tiling at extra cost to us. Communication continued to break down and we ended up calling building inspector to asses his work, who in turn confirmed tiling was not up to the expected standards. Gareth did not accept the building inspectors comments and refused to rectify the work. We had to employ another tiler to finish the job. We later attempted to contact Gareth as we needed him to provide certificates for the electrical work that was undertaken, alas he never responded to our calls or emails resulting in employing another electrician also at extra cost to supply the said certification. To top it all the electrician told us that the installed spot lights were sealed into the ceiling. To surmise Gareth is a plumber and his plumbing was satisfactory, however the tiling was of a poor standard.

I posted the job on Friday evening and Garath came out to me on Saturday morning. He checked out my boiler and sourced the problem there and then. Nice guy, really helpful, super prompt. Absolutely brilliant service. I highly recommend him.

No hesitation in recommending; Gareth promptly got in touch after my job was posted, visited to assess what we required and gave good advice prior to commencing the work. Everything was completed as required and more as Gareth also replaced the cartridge in my faulty thermostatic shower unit. Also gave good advice about our central heating system.

Gareth was hired based on his availability, estimate and excellent reviews. He completed the job within the time and date specified, the price was very respectable considering the complexity of the task and he did a great job. Would certainly recommend Gareth to others and we shall be contacting him again.

The quality of the job was fine, however on discussion with other people it seems it was some what over priced.

Arrived on time, he checked beforehand so he had the right parts with him, all fixed efficiently, would recommend him, and would use him again.

Remarkable - Gareth responded very quickly to my advert, got my phone number, called me immediately to discuss the job and made arrangements to come out within 2 days. He arrived today identified the problem, which was actually small stones that had somehow got into the inside of the tap head. He removed them and problem solved. Gareth then said not to worry about any payment (he didn't even ask to cover his petrol costs). A very rare and pleasant surprise. Thank you! Would definitely recommend him to others and use again.

Great job. I found Gareth to be very honest and determined to do a good job. He's coming back shortly to do some more work!