Emma, Norwich
Conkers
All reviews (241)
- Review left on 20 Dec 2024
Rating: 4 out of 5 - Emma, NorwichReview left on 25 Aug 2024
Rating: 1 out of 5 Patio and pathway(Updated on 13 Dec 2024)CHECK GOOGLE REVIEWS STILL NO RESPONSE DESPITE ANDREWS REPLY (see pictures) having tried to make contact with Andrew on 2 separate occasions I feel it’s my only option. Firstly the positives first job I hired them for overall I was pleased some small issues with not turning up or coming middle of the day but I was paying for the job so didn’t mind too much. Clean up fairly poor but not the end of the world. As a customer I took time off to be here so the guys had plenty of drinks and access to a toilet (I wasn’t asked to do this just manners in my view) unfortunately numerous slabs are loose as they haven’t had any slurry on the back and some can be lifted by hand! My patio was repointed pretty poorly and I was left with some rubbish too. All of this could be resolved and I hope it will be. I have recommended Andrew to people after being happy with the first job but obviously won’t be doing so moving forwards. Some guys are great in the teamAnswer from tradesperson:
Reply created 27 Aug 2024Hi Unfortunately I have been out of the business for a few weeks due to my summer holiday, this has rendered the office unmanned. Obviously if I had received an email I would have responded immediate… - MyBuilder user from NorwichReview left on 10 Dec 2024
Rating: 4 out of 5 Replace fence postPrompt repair - MyBuilder user from HoltReview left on 21 Nov 2024
Rating: 5 out of 5 gardening lanscape patio extension with wiremesh cage & rock featuresSorted as asked cheers - Justin, NorwichReview left on 14 Nov 2024
Rating: 5 out of 5 Patio repairWork was completed to a high standard. The guys worked hard to complete the patio repair on time. - Amanda Wright, HoltReview left on 8 Nov 2024
Rating: 5 out of 5 New fence and firming an existing fenceEfficient communication and started job on time. Short waiting time from quote to job being completed. Resulting fence is exactly what I wanted and pleased with the standard of work. - Deborah, NorwichReview left on 10 Oct 2024
Rating: 5 out of 5 Replacing the Lawn......(Updated on 6 Nov 2024)Andrew Provided and laid a new lawn. His team was EFFICIENT and PROFESSIONAL. Delivered ON TIME and TO INSTRUCTION. VERY REASSURING. KEPT INFORMED. HAPPY WITH WORKS CARRIED OUT. WILL HIRE AGAIN Deborah - Bob Green , North WalshamReview left on 30 Oct 2024
Rating: 5 out of 5 Pond and rockery removalRockery and pond removed. Area levelled and turfed. James and Dan worked very hard to remove surprising debris from the pond area and the garden looks transformed. I have bought some temporary fencing to keep the dogs off and a sprinkler to save me time with the watering. Can't wait to see what it looks like in Spring. - Graham, King's LynnReview left on 25 Aug 2024
Rating: 2 out of 5 Replace Existing Patio(Updated on 22 Sep 2024)Initially happy with a job on replacing an existing patio with new slabs. However, once we let the slabs dry noticed a couple of slabs are a little loose, and the Drain cover does not lift up as grout has sealed the lid in place. I have just read your response part of which states as follows… “Your patio was completed on Friday the 24th and obviously you were instructed to keep off it for two days whilst the cement cured. You have then left this review the next day after obviously walking on it. “ I would like to point out that the Friday that the patio was completed was actually the 23rd and NOT the 24th as you stated, and therefore we had waited the 48hrs indicated, so to implicate we obviously caused the problem was wrong. Unfortunately they also indicated days to return to re seat slabs but did not turn up, and have not responded to emails. Still not responded and returned to fix slabs (22/09/2024), can conclude work was ok but does not return to fix snags, very disappointing.Answer from tradesperson:
Reply created 27 Aug 2024Good morning Graham I have just seen this review and am a bit surprised and think it a little unfair. Your patio was completed on Friday the 24th and obviously you were instructed to keep off it for t… - MyBuilder user from FakenhamReview left on 29 May 2024
Rating: 5 out of 5 Replace 3 fence posts(Updated on 31 Jul 2024)