Adam has been nothing but incredibly professional throughout our entire experience with him. It's been incredibly refreshing.
He sent a full quote via email, with a guarantee that his work would fix our leak. He charged a good price, turned up on time and with good safety gear. He allowed me to accompany him onto the roof to show me the problems he'd found.
Between me contracting him to do the work and him coming, his communication was frequent and clear. He provided clear timings, reasons for any ambiguity (e.g. weather) and always responded to text/WhatsApp.
When he attended to complete the work he provided photos and videos showing what he'd done. He couldn't complete on the first day because my car was in the way, so he returned later to finish. He even returned a third time to make a final correction to a poorly installed gutter (previous roofer) at no extra cost.
I didn't hesitate to recommend Adam to a friend at work and I wouldn't hesitate to recommend him to anyone else.
I'll definitely keep his details for future work :-)
Jamie