Contacted Ken and sent pictures of my problem and received a reasonable quotation back within hours. Work was undertaken in a timely and very professional manner by a couple of his associates (employees). Both of the workers introduced themselves, outlined what they would do and one of them (Sam) explained what had been done and showed a video he had taken of the work done. A professional and courteous service. I would certainly use the company for comparable work again and no hesitation in recommending them.