Base required for high security motorcycle garage - Landscaping job in Great Yarmouth, Norfolk

  • Location
    Great Yarmouth
  • Trade
    Landscaping
  • Posted
    295 days ago by fran27854
  • Hired

Job description

Lay paving slab base measuring 2410x3100x50mm for motorcycle garage. Site is currently in grass.

Feedback

Feedback for Conkers

Customer service was excellent until I accepted the quote. My emails and text messages have been ignored by Andrew and Stephanie. Andrew said the job would take 1 maybe 2 days, but it took 3 guys 4 hours. The end result was unfortunately a shoddy Friday afternoon job. Area was dug out, prepared and slabbed without taking in to consideration that the position of the completed base meant that once the garage was erected it would be in front of the bedroom window, blocking the light and view. Two slabs had broken in half, but they weren't replaced with whole ones. Turf was used to hide the difference in height of the base at one end rather than smoothing cement in to the end to make it flat and tidy. I also had an hour cleaning cement and sand off the grass once they'd gone. Given the toxic nature of interactions I have experienced and the condecending responses of the company to customers online, along with the overcharging and shoddy work I would sadly not recommend this company.

Conkers's reply:

I quoted for the job and not the time to do the job and you accepted our quote. We laid the slabs where you asked us too. We didnt see your shed and didnt erect it. It’s not up to us to advise you on its placement. You paid us for the works, gave the guys a generous tip and your wife emailed us stating how delighted she was. You have not interacted with us since. If there was a problem, had i known we would immediately sort it out. I, unfortunately, don’t have a crystal ball. Call me and we will inspect it.