New roof on mid terrace house. - Roofing (Pitched) job in Coventry, West Midlands

Job description

  • Install or replace roof

Customer description

New roof including gutters and downpipes for a mid terrace 2 storey house.


Feedback for Pedmore Roofing Services

Pedmore did an excellent job with the roofing
When I noticed that the crew included young lads I was sceptic and worried that I would be dealing with bad attitude but I would not have met nicer people.
Everyone was friendly, hard working and polite.
Team leader Glyn was very approachable and nothing was too much trouble. He resolved issues without quibbles.
If I have to give any constructive criticism, Pedmore to handle things with more care to protect customer's property.
When I saw the way the old roofing was being removed, rubble thrown everywhere, I had to mentally prepare that my fairly new sandstone patio was going to be ruined.
By the end, the patio had scratches and dents, I was gutted. I am still getting used to the way it looks now.

The company that installed the patio were so careful they even protected my old concrete driveway by laying wood boards to put the rubble.
Pedmore could invest in something e.g. wood boards, even canvass, anything that can protect the surfaces.
If I am honest I don't think they see this as an issue as no action was taken even though raised the issue on the first day of the project.

There is a big difference between working on a building site that has never been lived on and working at someone's home where you need to look after the surroundings.
I would have given 5/5 for the roofing itself but the issue I raised is equally important as it affected me, I felt as if by solving one problem I created another.