Throughout, Steven was professional, courteous and thorough. He found various issues with my boiler which had been missed by previous technicians and systematically sorted them out. I’m sure many other technicians would have told me it needed replacing but Steven advised it was still a perfectly good boiler and could be fixed. Which is exactly what he did using his considerable experience and coming up with alternatives. Its now working perfectly and he saved me a considerable amount of money. He really cares about his customers satisfaction. I already recommended him to a friend and I wouldn’t hesitate in doing so again. Thanks Steven