Carpenter / joiner for small job in streatham - Carpentry job in Norbury, South London

Job description

> remove a kitchen cupboard that is fitted on top of a breakfast bar > refit the cupboard onto a wall that has an inset and is above the kitchen sink > re-use x2 shelvings and re-size and fit inside a cupboard on to a wall

Feedback

Feedback for 2R's building Services

Unreliable. Seen Richard, agreed a price, booked and waited for the day planned. Days prior to the work starting, contacted him if stiil on schedule, he confirmed, said I'm booked in, night before I checked in, in the morning checked whether he was on his way. He at last arrived to say in person he had a family emergency and couldn't do my work. Don't know whether this was a tactical move to gain credibility. He couldn't look me in the face when he gave his excuse (there was a previous emergency, this was the second one). My kitchen and living room unaccessible in readiness for the works in my kitchen and I had no carpenter and didn't have a Plan B. Tried to give him another chance but the arragements he was suggesting were inconvenient, haphazard and worrying ie didnt sound reliable; alarm bells ringing and flashing red lights were saying beware. People have family problems, stuff happens but my perception was that Richard was attempting to fit my job in 'on the side'. I should have questioned why on MyBuilder there are no reviews for this company since 2016 to present.

2R's building Services's reply:

I am very disappointed in this lady comments as some people aim is only there to bring down your good reputation I arrived on her job Saturday morning had a call from my miss that I need to come back home immediately I offered her the option that I would come back later in the day but due to Central London lock down that day due to brexit demonstration the roads was absolutely blocked I said to her I wouldn’t reach back in time so I had to cancel the job and ask her if we could reschedule but she prefer to cancel which I accept as she wasn’t happy with my options which was very fair I even explain what was the family urgency was but she didn’t even care at all only to twist it in her own way I am now happy that I didn’t do that job which I even heavily discounted for her.