I am really happy with the work Scott’s done for me over the past couple of days. He was so friendly and made me feel at ease straight away: when you’re a woman on your own I think that’s especially important. I had a whole list of jobs which needed doing (some of which I really shouldn’t have left for so long and so had caused more problems - my bad) but Scott waded (not literally!) through them all and also explained everything to me - what was wrong, how he’d fix it, how something worked after it was fixed, how to avoid problems reoccurring etc., which I found really helpful. I would 100% recommend Scott to anyone.