Insulate my victorian terrace house raised floor - Insulation job in Harrogate, North Yorkshire

Job description

Lounge, dining room, hallway wooden floors have been sealed but now require inter-joist insulation and sealing to prevent moisture/future damp etc. Accessible from cellar. Looking to use Kingspan 100mm

Feedback

Feedback for Insulation Direct Ltd.

Completed satisfactorily at second attempt. Good communication and prompt timekeeping.

Insulation Direct Ltd.'s reply:

Good evening Damien.

Thank you for taking the time to give us feedback.

We are sorry to hear that your experience wasn't a perfect one, we do pride ourselves on our work.

We will learn from this and make sure it isn't to happen again.

For the purpose of the future customers, I was recovering from a vesectomy and decided to send a subcontractor who installed 150mm instead of 200mm meaning, we had to return and install 200mm.

Once again, please accept our sincere apologies.

Kind regards
Nathan.